bexio

RATING:

2.5

(15)

About bexio

bexio makes SME administration easy: It's more efficient, more digital and more secure! bexio will make your life a lot simpler. Swiss companies use bexio to perform their administrative tasks more efficiently, securely and digitally – both in the office and at home! bexio's online platform delivers all the key features that your company needs: Contact management, generating quotes and invoices with just a few clicks, integrated online banking, automated accounting including payroll services, and direct online access for your accountant. You can also expand the functionality of bexio to meet your individual requirements with more than 50 applications from our partner companies. bexio customers are paid demonstrably faster, have more time for their customers and can w...

bexio Pricing

Starting price: 

CHF 35.00 per month

Free trial: 

Available

Free version: 

Not Available

bexio makes SME administration easy: It's more efficient, more digital and more secure!
Slide 1 of 5

bexio Reviews

Overall Rating

2.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

2

Value for money

2.5

Functionality

2.5

Most Helpful Reviews for bexio

1 - 5 of 15 Reviews

User Profile

Roman

Verified reviewer

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Best tool for small businesses in Switzerland

PROS

Complete package with all the financial tools a business needs.

CONS

The user interface could be a bit more attractive/ modern.

User Profile

Marco

Verified reviewer

Accounting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2022

Business owner likes bexio - Accountant not

Great for small businesses!

PROS

For me as a small business owner the usage of the software is quite simple. I can add incoming invoices with ease. Create simple invoices for my customers and sync my bank accounts.

CONS

My accountant does not like the software. He tells me that he is missing professional features to work more efficient. Unfortunately I also have a list of things I would like to have improved to get a more efficient work. Unfortunately the software is sometimes quite slow and the syncing to my bank account is often broken.

User Profile

Nikola

Verified reviewer

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed October 2018

Good Idea, BUT...

Like I said, comparing to others out there - better GUI, support is usually good...but it´s not hard to make a better cloud service if everything is lagging behind (yes, I am talking about Swiss web/tech/software scene). But that is an opportunity well identified (but not very well filled) by Bexio and other guys. ALL IN ALL2 maybe 3 stars: it´s not for small business owners and accountants are hating it anyway (as every other system that attacks their cash-cow: simple job (like basic booking) for a hefty price and client´s ignorance/fear of accounting) I did made a detailed list of improvements for us as users to make it a real winner for all, but Bexio owner team simply dismissed it. Yeap, I offered that for free. Are there better solutions? Maybe, and maybe not. It stays my favourite, over-featured invoice maker with a good, but self-sabotaged ambition to be an accounting software, short of very few steps to become a real king and dominate the market.

PROS

- Not bad GUI - Easy graphic display for basic information needed - Can open multiple features/options in multiple tabs when working - Concerning other options on a market - Bexio is better overall - Invoicing is not bad. Invoices turn out nice when sent/printed

CONS

After 4 years of using it, as a company owner/director and a certified IT engineer, I will list just few: - Well, first is not that much up to Bexio, but still - is: IT DOES NOT SAVE YOU MONEY - as accountants (talking about those from bexio network) usually do not care about utilizing it much and charge you whatever they feel charging as they always claim you ´did it all wrong, had to rebook, blah, blah´ just to justify their outrageous prices which always stay the same regardless of Bexio, ammount of work... - Bexio has NO LOGS (!?!) Sorry, but IF YOU PAY THE ACCOUNTANT BY THE HOUR (and give access to a sensitive data) YOU SHOULD BE ABLE TO SEE LOGS (Hellooo) to see what they are doing. When I asked for it (check this out)BEXIO told me they are forbidden by law to give me that (!?!?!?!). A huge minus there. - Importing transactions is STILL NOT WORKING WELL as it should. Lots of mistakes, doubbles, triplles and thus making it quite UNRELIAble...they are improving, but very very slow (for this fundamental feature) - Filters and filtering is simply - bad. Not easy, lacking options, not intuitive... - Search is really basic and not very effective unless you search the (almost) obvious things - Reporting (like YTD sales, profits...) simply either do not exist or are barely usable - Additional options like connecting to some online shops (etc.) is ok to see, but not very usable unless you wish to use really outdatedly designed partner shops and sending (printed) letter...etc.

Vendor Response

Hello Mr. Djurov Thank you very much for your valuation and honest feedback, which we take up. Our goal is to make our software better and better every day. We¿re sorry to hear that we can't completely convince you today with our software and that you don't profit from the accountant¿s connection to your bexio account. We will follow this up. Our team is already working on improving reporting and analytics for our customers. We are always open to new ideas and inputs from our customers and take their voices very seriously. We will identify where mentioned "detailed list of improvements" disappeared - and let you know in case we need your help on that. Thank you for your feedback and you can take our word that we do everything to take these steps to comfort our clients and by that reach the mentioned target. Thank you for your faith in bexio. Best regards, your bexio team

Replied November 2018

Erhan

Accounting, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed May 2020

Extremely effective!

PROS

Very easy and fast, effective processing as it is claud base!

CONS

It is great only if you are willing to have online accounting

Robin

Building Materials, 2-10 employees

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2023

Service unterirdisch

Das Programm ist zwar verhältnismässig günstig, aber der Service ist so schlecht, dass wir uns zu einem Wechsel entschieden haben.

PROS

Die grundsätzliche Idee hinter Bexio ist cool, eigentlich ein Mini-ERP zum schlanken Preis. Es ist einfach, Rechnungen zu schreiben egal ob für Material oder für Zeit. Dank QR-EZS werden die Rechnungsdaten direkt von der Bank eingelesen. Das spart Zeit. Der Jahresabschluss oder die MwSt-Abrechnung ist einfach.

CONS

Viele Dinge, die man als selbstverständlich erachtet, funktionieren bei Bexio nicht. So muss man sich selber um die Archivierung kümmern, es gibt aber keinen Knopf, wo man alles aufs Mal herunterladen kann. Teils war das Programm monatelang sehr langsam, nach jedem Klick wartete man eine gefühlte Ewigkeit. Die Software folgt keinem konsitenten Pflichtenheft. So gibt es etwa die Funktion von Akontozahlungen eigener Kunden. Vorauszahlungen an Lieferanten hingegen sind nicht vorgesehen. Manchmal sind es kleinste Dinge, die nicht funktionieren wie dass man nach der Eingabe der Bank-Codenummer mit Enter bestätigen kann sondern nur die Maus funktioniert. Derartige Dinge korrigiert bexio nicht wenn man sie meldet.

Vendor Response

Grüezi und merci für Ihr Feedback. Wir bedauern, dass wir Sie nicht von uns überzeugen konnten. Wir können Ihnen versichern, dass die Modernisierung und Optimierung sowie die beständige Weiterentwicklung unserer Software sowie Kundenzufriedenheit oberste Priorität haben. Auch spiegeln wir Ihre Kritik gegenüber unserem Support, damit wir in Zukunft noch besser werden können. Neue Funktionalitäten werden stets vor der Veröffentlichung ausführlich mit Kunden wie Ihnen getestet, um sicherzustellen, dass die Kunden eine Verbesserung wahrnehmen. Wir bitten um Verständnis, dass wir nicht allen persönlichen Präferenzen gerecht werden können. Wir nehmen das Feedback unserer Kunden allerdings ernst und versuchen es bei Neuentwicklungen zu berücksichtigen. Wir wünschen Ihnen für die Zukunft alles Gute. Beste Grüsse, Ihr bexio-Team

Replied December 2023