CloudBooks vs FreshBooks

RATING:

3.5

(21)

CloudBooks has 21 reviews and a rating of 3.52 / 5 stars vs FreshBooks which has 4382 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.5 (21)
4.5 (4382)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
November 15, 2022
April 19, 2024
Pros/Cons
  • Pros

  • That made it very easy to use. I also liked that it was cloud based and accessible from anywhere.
  • I like that It is web based, very easy to quickly greatly invoices. I like that I can quickly get reports and a quick overview of my invoices.
  • Cons

  • I emailed and filled out their form and never heard back. Since I could not access my account, I tried cancelling via phone, email, form, and nothing.
  • Sometimes the wrong item is picked and we have to start over. Requirements to enter email address even if I am not emailing an invoice.
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  • Pros

  • Ease of use and integration from pc to mobile. The fact that i could copy repetitive invoices and projects saved me a lot of time as well.
  • It’s very easy to use,excellent customer service and use also a great mobile app. I am really happy to have this software in my company.
  • Cons

  • Interface is hard and confusing to use. Not built for those without precision motor skills (forget it if you have any sort of impairment).
  • The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
Read all user reviews
Pricing Range
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$
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$
$
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$
$
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Product Demo
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Product Screenshot
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FrontRunners

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos