Concur Software


 

Concur is a cloud-based expense and travel management software solution that enables executives to manage travel expenses. It allows finance executives to monitor expenses and cash flows related to travel expenditures.

Concur’s Travel and Expenses feature assists with travel processes, from booking to approval to payment. In addition, the software automates data capture from receipt images and submits expense reports for approvals.

Concur’s Invoice automates accounts payable processes by utilizing templates and predefined reports. The system can also customize workflows and automate vendor payments.

Concur’s Intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses.

Concur also shares automated alerts with the finance team and provides reports and dashboards. Support is offered via phone. Users can even refer to online FAQs for basic inquiries.

 

Concur - Trip search
 
  • Concur - Trip search
    Trip search
  • Concur - Travel details
    Travel details
  • Concur - Active reports
    Active reports
  • Concur - Mobile app
    Mobile app
  • Concur - Generate reports
    Generate reports
  • Concur - Submit claims through mobile
    Submit claims through mobile
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

491 Reviews of Concur

 

Start your review of Concur

Click to start
https://www.softwareadvice.com/accounting/concur-review/
Software Advice Reviews (89)
More Reviews (402)

Showing 1-20 of 89

Chanelle from The Child and Family Guidance Center
Specialty: Consulting
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Solidly Good Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

The tool itself is intuitive and the app makes it much easier in processing a large number of expenses.

Cons

Sometimes when I get an error message when processing expenses its unclear why, and the blurb provided doesn't provide enough information. Can be a time suck when you're trying to submit a report.

Review Source
 
 

Mansoor from Best Buddies International
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Great tool for processing expense reports

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Super easy to use and is very user friendly. I love that you can duplicate your old report and build a new report from that, saves a ton of time! Oh and the app is awesome!

Cons

While I live the fact that you can copy an old report not all information carries over, like the notes. With the app, its sometime not easy to get the receipts capited easily.

Review Source
 
 

Jill from Rakuten Marketing
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

So confusing!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I haven't used very many of the functionalities of Concur, so I'm not sure of all the capabilities it has.

Cons

I had to file an expense reimbursement, and it was so confusing! Someone from the finance team had to come help me, and even she was confused! Every time a co-worker has to submit travel expenses, I just hear how complicated it is!

Review Source
 
 

Nick from Multiview
Specialty: Advertising
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Really quite impressed!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Really like it! Product does what I need.

Pros

The product is VERY user friendly. Easy to train others on the basic features and mobile is spot-on!

Cons

Really can't think of any specific cons. The product really does what we need and seems to transition from laptop to mobile with ease.

Review Source
 
 

Rachel from VSM Abrasives
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Get rid of time-consuming expense reports!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

> There is a mobile app, but you have the ability to link Concur with other apps as well (like TripIt or Uber for example)
> Uploading receipts is easy, via mobile app (works well with ExpenseIt)
> Effortlessly manage your next trip (book airfare, hotel and even your car within Concur), and know it's within your company's guidelines
> You receive updates on the status of your expense report (from who has approved it to when it's been paid)
> Automatically create expense reports based on the month your card was charged (optional)

Cons

> You cannot remove fraudulent charges from your account and/or there is no way to dispute them (must go through an administrator)

Review Source
 
 

Ozro from Georgetown University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2018

September 2018

Concur consolidates travel spend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Concur allows travelers the ability to shop for travel while applying corporate policies to the search.

Cons

Not as intuitive as it should be. Certain features are not customizable, thus user training is needed to fully know how to utilize the tool.

Review Source
 
 

Andrew from University
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2018

August 2018

Concur Travel management software is poor quality

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

There is a need for software like this, that is the only thing I can think to say of a positive nature.

Cons

This software is quite simply poor quality, it is badly designed and it costs the user a large amount of time. Despite using it many times I continually get lost in its menus and have to read user guides to understand the sequence of the things I need to enter. It insists you enter spurious information exactly as it wants, for example, lodging requires you to enter room tax as a daily fee. Many of the hotels you might want to stay in are not in the drop-down menu, AirBnB is not there and when you want to enter service fee or cleaning fee you have to divide by the number of days and enter it as a daily room tax, usually this will not work because of errors caused by division and rounding up to the nearest cent so the software will not let you proceed. I could continue with examples like this. If your company buys this software you will lose a lot of time for no good reason. I am deeply disappointed in my university decided to purchase software, my colleagues uniformly feel the same way. I recommend strongly against its use.

Review Source
 
 

Sherry from Safety Unlimited
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Great software for larger companies

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Scalable software that can be utilized fully for large sized companies. User friendly interface, including apps for users while out in the field.

Cons

Expensive for smaller companies to invest in. Pricing and information not as easily obtainable for researching before purchasing.

Review Source
 
 

Deanna from BVMA
Specialty: Pharmaceuticals
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

App version is so simple and easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

The app version of concur is so easy to use! Easy to take pics or load pics from photos of receipts and so simple to fill in forms

Cons

We seem to have glitches- possibly an issue with our own IT but problems with loading attendees for some of the expenses we have to submit

Review Source
 
 

Michael from Brill
Specialty: Food / Beverage
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

August 2018

August 2018

fantastic product

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

-Easily upload receipts (you can simply take a picture with your phone, or email them to the app directly)
-Easily complete expense reports on your phone or computer
-Every aspect of the app, whether your submitting expenses or completing approvals, is easy, intuitive, and user friendly
-Customer service is helpful

Cons

I've been using this product for years with no issues. The only time I had to ask for help was once when I had lost a receipt and needed to fill out a "receipt affidavit" which turned out to be easier than I was making it out to be.

Review Source
 
 

David from Uber
Specialty: Transportation
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Makes expense reports easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I’ve used Concur a handful of times expensing trips through work. While it took a little while to learn how it operates, it is now very easy to use and it makes the expense reports easy to file.

Cons

There was a little bit of a learning curve which I would say is the only negative. However after the initial time using it, it became easier.

Review Source
 
 

Sara from Focus Mobility
Specialty: Software / Technology
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Concur -Travel and expenses, a mobile, dynamic experience benefits users, management, and adminstrators

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Considering mobile workforces who travel to customer sites, trainings, partner events, and tradeshows, the ability to not only budget, but manage expenses is essential. The easy, real-time expense update features such as taking a photo of a receipt and creating an expense, and mapping technologies to track mileage are a benefit to users in drastically reducing data entry, and increase accuracy, which could have a financial impact to the company. The ability to categorize top spend areas and do projections based on that helps in budgeting and planning. The integration with other apps such as TripIt are beneficial in optimizing costs, increase collaboration of teams around calendars, as well as the added cost optimization and perks for employees, whereby points can be pooled and tracked for better allocation/usage. The simple, user-friendly UI and mobile app integration enables mobile workforces to be more productive while the API connectors to CRM or ERP systems can aid in overall expense management and planning.

Cons

As a trial member, we have not fully deployed an enterprise level solution, but the API- connectors and overall feedback suggests ease of integration. At some point, future versions of these solutions will probably be chat-bot enabled for even faster inputs.

Review Source
 
 

Jillian from Rakuten Marketing
Specialty: Marketing Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2018

July 2018

Super confusing for me

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I know it makes it easy to keep reimbursements and expenses organized for the finance teams at our company.

Cons

Using it for the first time entering a receipt for reimbursements, I was SO confused. I had to have someone from the finance team come walk me through it. It kept telling us there were errors, and it took us forever to figure out what the errors were because the messages weren't clear.

Review Source
 
 

John from Brill, Inc.
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Concur Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Love that this has an "App" that is installed our my phone. Can download receipts and make submissions.

Cons

Will need training on how to use. There are quite a few steps to get an item submitted, will need someone to walk you through it.

Review Source
 
 

Drew from Chainalytics
Specialty: Consulting
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like the fact that it's so easy to use. New employees who have never used this product, almost never have questions or issues when learning to use.

Cons

The prices for the software can be a little steeper than its' competitors. They're working on it though...

Review Source
 
 

Alex from Adventist Health System
Specialty: Healthcare / Social Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Versatile and Gets the Job Done

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Again, once you get over the hump of learning which expense category to pick and how to enter a travel itinerary, it's smooth sailing.

Pros

We use Concur for all expense reports at work, and, once you get the hang of it, it makes for a quick expense report process. You're able to set up delegates to enter reports on your behalf, but approval still comes to you. Able to set up multiple layers of approval. For instance, our department directors review forms, and then our HR team reviews forms for policy compliance. Also has a mobile app for convenience!

Cons

Steep learning curve, especially when learning to set up travel itineraries. Also, the expense categories are not always straightforward. That said, these challenges are not insurmountable.

Review Source
 
 

Alex from Software
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Travel and expenses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for booking flights, hotels and rental cars. Easy to build, track and approve expense reports.

Cons

Old and outdated user interface. It's also hard to go back and change dates when booking travel. Sometimes it's a bit slow too.

Review Source
 
 

Christopher from IBM
Specialty: Consulting
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Fantastic travel and expense software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Concur is a great software for travel and expense. We set each user up and provide them the guides on how to submit travel and expense. You can modify it depending on your company's policies. It's simple and easy to use for the users.

Cons

Reporting in Concur is difficult to use and I find that I have to submit tickets to create unique reports for our company. It does have general reports, but if your company is looking for more detail, it does take some time for Concur to build.

Review Source
 
 

shiny from Digital Green
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Customized travel management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

One tool for requesting data and claiming expenses for the approved travel and intimation of processing. Notifications received on real times basis.

Pros

Travel request and expense claim made quicker. accurate reporting in compliance with travel policy.

Cons

lack of syncing connector of its own for transferring data to QB. Reports are not exported in excel.

Review Source
 
 

Kasia from Public Relations and Communications
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Simple for th euser

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Concur allows my member of my organization to book travel and file expense reports. It's user interface is simple to user and required no training. Almost everyone understands how to use it.

Cons

Concur has been known to crash or have glitches. This mostly happens to me when booking travel. Overall though I've had a positive experience with the product.

Review Source
 
 
 
Showing 1-20 of 402

Freddie from Mencap
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Impressive attempt at simplifying dreaded expenses

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Concur is by far the easiest to use expenses system I have come across. Simplifying an overly complicated process is a challenge and one that Concur, with its smartphone app that can easily scan and upload receipts, has achieved.

The interface is about as simple as an expenses platform can be and allows you to manage and group expenses easily.

Cons

Despite simplifying the process the tutorials are lacking and there are still key features that I could not work out myself. For example grouping expenses to upload in one go (which I’m told saves employers money) was not straight forward.

Review Source: GetApp
 

Cosmin from Computer Networking
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

So easy to use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

We use this software to record expenses and it is by far the easiest interface to perform these actions. I never had problems with this software.

Cons

The interface is a bit outdated so a facelift would be nice.

Review Source: Capterra
 

Nakul from Kellogg
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Concur

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Useful tool for companies to organize expenses for employees

Cons

Navigating to basic features takes time and functionality and FAQ's could be better

Review Source: Capterra
 

Ricki from Siemens
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

SAP Concur

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Very easy to use and set up expense reports, receipts, etc

Cons

Record of past paid expense reports is not immediately available on the dashboard. Need to go into a separate menu and find it.

Review Source: Capterra
 

Katie from Youth Pioneer
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Extremely User Friendly

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The ability to screenshot expenses in real time and the connection of the software to online banking. This makes and duplicate expenses very rare, which makes auditing these reports much simpler for financial teams, accountants, and the employee expensing items as well. Screenshots of receipts is a game changer. Also the ability to add and save the contact information for clients and coworkers that an expense is used for is a huge time saver overall.

Cons

Sometimes it seemed there were some duplication of banking information and if an item was refunded later, it was not necessarily caught unless the person expensing it recalls that occurrence.

Review Source: Capterra
 

Beth from DSS, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Travel and Expense made easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I haven't had to utilize the software to book flights or rental cars yet, but it seems like it would be easy to use this functionality. The Expense section is very easy and walks you through the process. You do not have to do any manual calculations. In the past I have easily uploaded receipts that were covered as well and this is a fast and painless process as well. Overall, my experience with Concur Expense has been positive.

Pros

The software is user friendly, it walks you step by step through the process of entering your trip dates and destinations and quickly calculates your per diem. On the home page there is a nice Travel Alerts section that informs you of important information like if you corporate credit card is about to expire, or if you haven't set up e-receipts, etc. The Travel Tools are very useful and provide easy links to Maps, weather and other helpful information.

Cons

I wasn't able to find old trip information from over 4 years ago, but I am unsure if this is because the software didn't retain the information or if our company policy is to not retain the information that is that old.

Review Source: Capterra
 


October 2018

October 2018

Concur Expense

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall this is great for keeping track of expenses and keeping it all within one program.

Pros

I use this to do my offices monthly expenses. I find it very easy to use. It basically does the hard work for you.

Cons

Id like to be able to add my own categories in.

Review Source: Capterra
 

Chris from Lenze Americas
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Easy use expense and travel software, somewhat limited choices

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall it makes scheduling multiple people relatively easy. It also makes entering expense reports smooth and all forms are electronic. We just wish there were more available options for flights, cars and hotels.

Pros

It is great that you can take pictures and upload directly for expenses. When scheduling multiple people to go on a trip it makes it easy to have everything all in one place to make it easier to confirm itineraries.

Cons

The main issue is the limited flight and car rental options. You don't really have the ability to 'shop around' for cheaper flights or car rentals. I don't know if it is just our company version, however most of the time it would be much cheaper to use other programs and websites to book travel.

Review Source: Capterra
 

Charles from Marriott International
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

As a road warrior with near weekly travel, Concur Expense makes my life easier

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

The overall experience has been very positive. There are a few minor quibbles, but overall the tool is relatively easy to use and has made my life much easier when it comes to booking and expensing travel.

Pros

Concur Expense is a great tool for road warriors, especially when linked with Concur Travel, allowing for seamless booking and expense functionality. The app is also great and allows you to submit reports, attach receipts (via the camera on your phone) without having to worry about being near a computer. We previously used a more cumbersome system that required mailing in paper receipts, so this has drastically improved the ease of use and cut down on wait times to be reimbursed.

Cons

There are a few minor drawbacks, mainly around all of the things that need to be specified in the tool - for example, having to constantly enter the business purpose, city of purchase, etc, even for small items like a bottle of water before a flight. To be fair, i'm not sure if that's just my company's settings within the tool, or if that is a universal function. Aside from that, the tool takes a little time getting used to, especially the drag and drop of individual expenses, but once you get the hang, it is pretty intuitive.

Review Source: Capterra
 

Cindy from DirectEd Educational Services
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Really Efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

That you can upload your receipts and track the progress of your reimbursements. Also, there are so many options/menus that you really don't have to think about how to "code" an expense. It is very user-friendly.

Cons

When I request payment, the last stage is always 'sent for payment'. I wish there was a 'paid' status, so employees would know when to look for the deposit in their accounts for sure.

Review Source: Capterra
 

Brian from Transport
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Concur Expense Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Typically, it is used to input copies of travel receipts to the Concur Solutions website [www.concursolutions.com]. The method I use, is to photograph the receipt through the app. From there the user is given the choice to add the receipt to the Concur library, or to create a new expense. I usually add them to the library, but have created a new expense. Depending on your preference, either method is smooth.

Pros

It is really easy to use. It is a breeze add a receipt. Navigation between screens is smooth.

Cons

I have been using the app for a few years now and have not noticed any 'cons'.

Review Source: Capterra
 

Mark from The AES Corporation
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Mobile app is excellent

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Taking photo of receipt there and then means no more scrambling to find the bit of paper at a later date. Categorising it at the time of taking the photo helps when submitting the expense claim

Cons

not being fully integrated with company credit card supplier. This may be a feature the implementation team did not include in scope

Review Source: Capterra
 

João Victor from SumUp
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Expenses and office requests all in one place

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

SAP Concur's way to integrate expenses and requests in a single interface is really useful to control the day-today life in between receipts and travel agencies. The requests feature allows flexibility to personalize the options available and the system for revising a request is also super useful to prevent going back and forth everytime

Cons

Overall the interface looks a little bit cluttered with many options available and you can get a little confused from time to time to find where to perform a specific action.

Review Source: Capterra
 


October 2018

October 2018

Best System I've Used

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Super simple, easy to navigate and clear. I receive an email notification when new expenses are added, and its simple to create expense reports and submit. I also use this tool to book travel, and it was a breeze. I especially like booking flights, since my company has put in parameters that automatically show me flights that comply with our policy, and even flights that are the most preferred by the company. The app also lets me take photos of receipts and automatically add them to Concur, saving me time, money and letting me throw away my receipts.

Cons

It's not always clear what items (ex: receipt, reason for travel, etc) is needed for each item. So I try to save them and then get an error and have to reopen, but that's really a minor issue.

Review Source: Capterra
 

Terri from Hilton Head Hospital
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Expense Reports

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall Good experience with Concur Expense program

Pros

Efficient entry of expenses; easy upload of receipts

Cons

Like any other windows program, lots of 'clicking' and 'entering'

Review Source: Capterra
 


October 2018

October 2018

Review of Concur Expense

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fantastic! Great customer service that are willing to help get you taken care of.

Pros

The quality and easy opportunity to book travel. We use this at work all the time, and receiving our money back is quick and painless. You will not be disappointed using concur.

Cons

The time frame it takes to get money back does seem to be slow, but it also could be a thing of my company.

Review Source: Capterra
 

Chirag from SENG
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

A widely used tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used it as a expense management software under various organizations and the experience has been uniform and good

Pros

The dashboard is very informative about the current expenses and their states. Submitting a new expense is fairly simple and can be assisted by the various categories and pre populated dropdowns to choose from

Cons

It's good for Enterprise usage but seems like an overkill for simple expense management

Review Source: Capterra
 


October 2018

October 2018

Awesome Expense Management

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Concur has become our go to solution for managing all our employees expenses and the managers love it for approve and monitoring spending across the company.

Pros

Makes it so easy to manage and approve expenses for my entire team in one place

Cons

So far I haven't found anything I don't like.

Review Source: Capterra
 

Matthew from Turner Industries Group, L.L.C.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

Gets the job done.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The app has gotten better recently and has helped make the platform easier to use for end-users. I have not had to contact customer support much, but when I have they have been timely and helpful.

Cons

It is not very graphically appealing and was pretty annoying to use prior to the recent app improvements.

Review Source: Capterra
 

Narene from Shopping Center Management Corporation
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

Convenient and accessible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It allows you to monitor expenses which encouraged proper documentation and disclosure of approved budget relative to that ecpenses. It provides workflow to the approver and target timeline of completion.

Cons

When you edit the ticket details pertaining to the transaction, workflow will automatically restarted.

Review Source: Capterra