All Pabbly Subscriptions Reviews
1-25 of 40 Reviews
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David
Verified reviewer
Religious Institutions, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
The ultimate alternative (with a serious number of powerups) to Patreon
We were considering options to being able to promote not only an alternative to Patreon to our supporters but also integrate the ability to present one-time opportunities to support different charity initiatives we are sponsoring and PBS is flawless at doing all this.
PROSThe ability to create a recurring billing service for our patrons and supporters provides an exclusive environment to consume exclusive content AND is able to directly integrate with Pabbly Connect.
CONSI have not been able to find anything yet that I do not like of this platform.
Reason for choosing Pabbly Subscriptions
The pricing structure was much more amicable and we could tailor much of the experience both for our organization and the subscriber.
Raymond
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Pabbly is fantastic
This has resolved tracking payments, invoicing, receipting, memoing and all aspects of tax reporting.
PROSIt manages all my finances and accounting, I have given control to the student and users and it gives me reports. I run a music teaching school and students come and go, have five different payment plans and needs, Pabbly is coordinated and does it all. It is comprehensive and simple for everyone at the same time. It is cross-platform.
CONSThe time to set up the URL to my personal subdomain was a small issue.
Reason for choosing Pabbly Subscriptions
It is comprehensive and simple for everyone at the same time. It is cross-platform.
Jason
Verified reviewer
Commercial Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2019
SCAMMERS, LIARS AND CHEATERS
ABSOLUTELY HORRIBLE. The worst company I've ever dealt with. DO NOT BUY THEIR SOFTWARE!
PROSAbsolutely nothing. These guys LIED, CHEATED and ULTIMATELY LEFT ME HANGING by cancelling my account after I purchased a software license.
CONSPretty much everything. This software is broken and full of bugs. Basic things like coupon codes and refunding don't even work. Furthermore the company is run by thieves.
Vendor Response
Hey Jason, Sorry if we have caused you some inconvenience. The reason for banning your account is the pending payment for coupon testing. As agreed over email conversation the Pabbly support team has made you a payment of $49 in your PayPal account. Because you wanted us to test the coupon feature. In order to maintain a good relationship with you, our team has tested your Pabbly Subscriptions account by making a live payment. Everything goes well and the same is notified to you, then the team has asked for a refund of the testing amount. This request is ignored from your end and after multiple emails and messages, we have decided to BAN your account. Still, we do apologize for the disruption. But enlightening the complete case is also important here. Always Happy To Assist Team Pabbly
Replied February 2020
Simon
Verified reviewer
Government Administration, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Fantastic Cart and Subscription Software
Great experience, solid product with fantastic customer support
PROSEase of use for setting up repeat billing on Stripe or Paypal
CONSMy only gripe is that since this was moved into the group platform on occasions ot requires two logins to authenticate
Reason for choosing Pabbly Subscriptions
Pricing
John
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Pabbly continues to impress
Overall my experience has been terrific. Pabbly allows me to setup a new product and checkout page quickly without a lot of hassle. No transaction processing fees is huge money saver. The ability to create unlimited products and plans is a big plus.
PROSMy favorite thing about Pabbly is the level of support I have received. Recently I was trying to create a workflow between a third party Saas to Pabbly Subscription using the Connect app. I reached out to support via their FB group for help and within an hour they had created the connection for me. The next day, [SENSITIVE CONTENT HIDDEN]reached out to me and got on a video chat with me to ensure I understood how to use it. I love the coupon feature and ability to create multiple plans. Although I haven't really used it yet, there is an affiliate module, which will let me have others promote my products for me.
CONSSometimes the UI is a bit confusing. While it's possible to do test purchases to ensure everything is working, it's a bit tricky to delete the test data.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Reoccurring billing for a hosting company
Over the past eight years I have tried more than a dozen subscription billing softwares. The various different companies and startups. Nothing comes close to the affordability seamlessness of pabbly. After signing up to pabbly, you'll have a host of page up and running enliven your site within 5 minutes. Beat that.
PROSSeamless and smooth. Clean and easy to use dashboard.
CONSLimited on high-level features. I don't think they have all the features needed when it comes to complex subscription hosting. But I will never know, because I will never need those features
Reason for choosing Pabbly Subscriptions
Price
Deepak
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Copy of Zoho subscription at better price
It is good we got similar service as Zoho subscription at better price. The support is also good, we had asked for estimate management which somehow we incorporated
PROSThe design is and functions are very similar to Zoho subscription. So understanding is not difficult.
CONSWe believe security is an issue, with Zoho subscription we are very sure of security, but with pabbly subscription we believe there are security flows.
Reason for choosing Pabbly Subscriptions
Price is one time
Alysha
Consumer Electronics, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Great for small business
Having a pabbly subscription suits my small business because it's so affordable. Its interface is clean and its forms are easy to use. One-time and recurring payments are always easy to keep track of. Great product for a one-time purchase.
CONSCustomer service is slow to respond. Product quality is good. Simply improve your customer service department.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Subscription Management made easy
Great, looking forward to being able to change the wording to comply with Australian tax laws.
PROSThat I can set and forget my subscriptions. They just continue to roll in.
CONSThat I can't make the invoice comply with Australian tax laws. This means I still have to double handle the payments to send the correct invoices separately
roja
Education Management, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Best find
First thing is can use it without website.there dashboard is very easy handle and neat.Very user friendly.it generate weekly,monthly, yearly basis report it's very useful to handling report.
CONSI feel customer support is little need improvement but overall is very good.
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
We use Pabbly Subscriptions to manage our subscription billing
It helped us a lot in managing our recurring billing requirements for our software FormGet. Earlier we had built the entire billing software ourselves inside FormGet. Building a billing software is like trying to build a software within a software which deviates you from your core focus on building your application.
PROSMost of the software which manages the recurring billing charge a hefty monthly fee and some even ask for a percentage charge on each transaction done through them. Pabbly is much affordable in that regards. It also integrates with multiple gateways like Stripe and PayPal for collecting payments. Apart from that, another problem with other billing software is that they usually allow you to create plans on a core level. So basically if you want to categorize plans inside a product it is simply not possible with others. This is something that I like about Pabbly subscriptions, you can neatly create products and then create plans under each products which makes the entire subscription management much more simple and easy to manage.
CONSI think the API's can be added to do lot more things which are missing right now. Although since the software is relatively new and growing I think they will get to it soon.
Martin
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
A real treat for Subscription Based services
My experience with the software and the team behind it has been nothing short of exceptional. After only a short conversation, the team at Pabbly quickly added my preferred currency (South African Rand - ZAR) to their platform and I was able to complete payments easily. I'd highly recommend the platform for any SME looking to leverage subscription-based billing for their clients.
PROSIt was incredibly easy to figure out and the UI made for simple configuration of your particular plans, checkout and payment processing. The documentation was also thorough and easy to follow. Custom Payment integration option makes for an incredibly flexible platform.
CONSThere is currently only a single payment gateway (PayPal the only native integration available currently). The fantastic support team at Pabbly have reached out in this regard and I know they are actively busy rolling out more and more integrations constantly.
Vendor Response
Hello Martin, Thank you soo much for your kind message and rating. We always strive to make your experience much better at Pabbly. Always Happy To Help, Team Pabbly
Replied February 2020
Shashi Kant
Verified reviewer
Consumer Electronics, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2020
Cheated by Pabbly
I have been using multiple third-party tools and never came across by one which does not care about their customers. As per my business needs, I opted for the paid Pabbly Form Builder tool. During the quality check, my team suggested some changes in the user acknowledgment in the user email. When I reached the customer support team, they asked me to pay $500 for the customization, what the hell! On escalating the issue, the same has been communicated by the Pabbly team. And when I pressed more they have canceled my subscription without any refunds. Pabbly has been unprofessional and hostile towards my requests which were critical to my business. Reflecting on the whole episode, I think Pabbly could have dealt it in a better way. All, please beware.
PROS- Pabbly canceled my subscription and without any refund
CONSMy experience with the tool - - Unprofessional - user-hostile - hidden and undeclared terms
Bijay
Education Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Solid billing solution for small business
I am a big fan of pabbly Team when i first started using pabbly connect. I have been using pabbly subscripitons for over 6 months now and I think the service is great. The software is very intuitive, easy to use and has a lot of features that make recurring billing easier. It's also super affordable with a one time fee compared to other subscription services out there so it definitely makes sense as an alternative to paying monthly fees.
CONSThe support team is a bit slow. Other than that, i dont have any issue with the software.
BRIAN
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2021
Stole my money
The chat agent want address any of your issues he’ll say that you have to email the support team for a refund even though it was one minute ago that they charged me and I didn’t use the software and then the support team said they won’t refund me because it was an hour after
PROSNothing they charge me for a second month and it wasn’t more than one hour into that month and I didn’t use any of the services and they won’t refund me total rip off
CONSThe fact that there shady and will keep your money even if you were not satisfied or even if you didn’t use the software at all $100 lost
Sujan
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Amazing Features...Easy to use.... Cheapest.... A must have for a SAAS company.
Subscription Management... Invoices.... Storing cards.... Seamless integration...user friendly... what more can say!
PROSThey give facility to store cards as PCI company do, which is rarely found in other competing services & the prices are so low. I am surprised by the fact that how this company is giving such a valuable service at such low cost. This is the cheapest yet the best solution for my subscription billing management so far. Go for it!
CONSThey guys are genius they know customers pain points . I must say they have designed the application wisely.
Nico
Financial Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Good, inexpensive product with big potential
It was simple, enjoyable to use and easy to setup. Almost perfect, except for the cons that I have laid out in the previous question.
PROSI like most of the features esp. the easy setup. Good for quick forms and surveys.
CONS- No one-click cancel membership button - No pause or deactivate form button - Setting up logics could be simplier - Inability to set varied font weigth and style in one single text or item.
Reason for choosing Pabbly Subscriptions
Inexpensive, easier setup.
Reasons for switching to Pabbly Subscriptions
Inexpensive, easier setup.
Unesh
Internet, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Good tool to manage Billing and Subscription.
Experience with Pabbly Subscription is Overall good.
PROSone thing that i like most is hosted checkout pages which i can use even i dont have any domain or website also.
CONSWhat i like least is ugly long urls of checkout pages, though it can be shortened but still original urls remain same.
Yuval
Entertainment, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Good eblast service
Pabbly ( previously GetMailBolt) , is a great deal, great customer service, and good solution for eblast service
PROSPabbly ( previously GetMailBolt) , is a great deal, great customer service, and good solution for eblast service
CONSSome confusion with the name change from GetMailBolt to Pabbly, many emails form Pabbly and their various serviecs, and the various other services such as FormGet, etc, which led to an error in subscribing to Formget without needing to use Formget, etc etc
Blair
11-50 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2018
Scammed me
Scammers from India
PROSNothing since they refused to give me what I bought proving they do fraud round the world and it does not help their support is rubbish as well.
CONSTerrible services and refused to let me use it after I bought on the 22 of this month and when I asked for access they kept not letting me
Vendor Response
Hello Blair, Sorry if we have caused you some inconvenience. But your account was suspended due to the incompleted payment The Pabbly support team has contacted you several times and asked to confirm the payment by sending the payment receipt or Invoice. The conversation was prolonged by several messages but the payment receipt was not provided from your end till this date. That's why the team has decided to BAN your account under a fake payment. This point is already mentioned in our terms and condition and also brought under your consideration over the emails. Still, we do apologize for the disruption. Always Happy To Assist Team Pabbly
Replied February 2020
Ahmer
Verified reviewer
Computer Networking, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
One of the best mail forwarding softwares
It is good till now from last few and I ended up using pabbly left mailchimp.
PROSEasy to use and a simple interface and there's no as such complexity in operating it.
CONSHaven't faced any so far till now form last 3-4 months.
Reason for choosing Pabbly Subscriptions
Ease of use and value for money.
Reasons for switching to Pabbly Subscriptions
For ease and value to money
Emily
Graphic Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
The best form builder I've ever used!
Exceeded my expectations!
PROSHow customisable the layout is & the fantastic help from the support team with every question. Instant replies & very happy to assist.
CONSIt would be great to see a custom option for the confirmation email (eg HTML)
Reason for choosing Pabbly Subscriptions
Because of the help & support of the team.
Reasons for switching to Pabbly Subscriptions
Delay in help from Typeform, Pabbly gave me much more help & instantly!
Anonymous
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
The overall experience of handling my recurring billing needs was effortlessly taken care by Pabbly.
There are various aspects that made me choose this software in the first place. The availability of multiple payment processors is one of them. But the feature that grabbed my attention was its pocket-friendly pricing plans.
CONSAt first, I stumbled a bit on its dashboard. But once you understand its working, it's extremely smooth. Other than this, Pabbly could surely improve on the available API options.
Anonymous
51-200 employees
Used less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2019
Theifs and Unethical
Extreme bad experience! Theifs!
PROSNone, none & none! I thought it will be a good product at first but I was completely wrong. NOT RECOMMENDED AT ALL.
CONSThe founder(s) and team members are unethical and will steal your money. STAY AWAY FROM THIS SOFTWARE AND ANY PRODUCT RELATED TO THEM (PABBLY, FORMGET, MAIL GET, MAIL GET BOLT, INK THEMES ...etc.) TO THIS TEAM OR RHE COMPANY BEHIND IT.
Muneeb
Verified reviewer
Accounting, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
One of best Email forwarding softwares ever used
Going good, up till now.
PROSFirstly, free subscription up to 1100 emails is best to go around the software and later on turned out to purchase a monthly subscription.
CONSSometimes It makes a little in sending delay but so far no big problems faced.