Trolley

RATING:

4.7

(36)

About Trolley

Trolley, formerly Payment Rails, is a cloud-based accounting solution designed for influencer marketing agencies, affiliate networks, freelancer marketplaces, and sharing economy platforms. Features include approval process control, fraud detection, cash management, vendor management, recipient management, and more. Trolley provides users with a recipient widget that can be integrated with users’ websites or mobile applications. The widget can be customized with brand colors and responses, and also includes bank validation rules for multiple countries. The solution allows users to send their recipients white-label email confirmations after they make a payment. Additionally, Trolley features returned payment handling, bank account validation, live payment tracking, and...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Trolley Pricing

Trolley Standard: a flexible option for SMBs who want to pick and choose between Pay, Tax, and Sync. Pay: $49/month Tax: $199/month Sync: $35/month Trolley Plus: bundling enterprise-grade features and volume discounts in a new plan. Contact us for customized pricing according to your needs Transaction fees are also added to payments. Contact Trolley for more information.

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

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Trolley Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Trolley

1 - 5 of 36 Reviews

User Profile

Jonah

Verified reviewer

Music, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Great tool for sending payments across the globe

We saved time using Payment Rails compared to our previous methods, and also solved challenges sending payments to more countries across the world (which was really important as our online lesson offerings scaled up to include students and teachers in more countries).

PROS

Once set up, it was easy to use. Dashboard/interface is great and user friendly. The API met our needs to integrate with existing systems, and automate our payout process.

CONS

We weren't able to integrate PayPal. This was due to limitations on PayPal's side for non-US PayPal accounts, though it would have been helpful to have more transparency/support from Payment Rails with this during the sales pitch and initial onboarding.

Reasons for switching to Trolley

To save time and allow for payments to a wider range of countries.

Anonymous

11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

PR supported us through many transitions and every step of the way

Overall, our experience has been great. The team is responsive and supportive to our many demands and questions. They're knowledgable and always eager to help. They've updated things and helped us address issues. Great group of folks that go above and beyond to help us get started - I highly recommend their services.

PROS

Payment rails makes payments easy with a robust API that works across borders. They also handle tax compliance and have a knowledgable team that's always ready to help. They've helped us multiple times throughout the two years we've been working together. We went from being a customer (and a demanding one!) to a partner who's constantly referring leads. It's been a long ride but PR really stuck with us and helped us through thick and thin. Work with them if you have a chance!

CONS

Compliance but it's really not their fault. Financial services is a regulated industry. PR did what they could but compliance requirements are unique by industry. If anything, we're very grateful to PR for helping us through the legal whenever possible.

Reason for choosing Trolley

It was a no brainer - while Payoneer and Tipalti told us no or asked us to do all the heavy lifting, PR was there to help support our business and get the feature off the ground. While we were still stuck on calls trying to get some API documentation from Payoneer and Tipalti, Payment Rails got us going with a sandbox account and we were building within a week or two and explained things in a way that we understood.

Gilles

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Good but can become better !

PROS

The features like the tax form or the widget !

CONS

Reliability, we still find bugs but their customer support is on top to fix them

Anonymous

11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great system - easy to use!

We pay content creators at mass and Payment Rails helps us do so easily.

PROS

Super easy to use and the interface is very customer friendly. The customer support team is very friendly and helpful.

CONS

We were a beta customer and experienced a lot of hiccups in the beginning. There were many issues with payments not being received on time or not sending but over time, we were able to iron out these issues as the product got better.

Reasons for switching to Trolley

Wanted to automate the payments in batch as well as allow for bank direct deposit.

Akshay

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Fantastic Product

When we started using Payment Rails we were experiencing a huge business problem. The sellers on our platform were unable to redeem their funds in a timely manner. Other options were either too costly or they took too much time and hassle to setup. At that moment we had to manually process all transactions at the end of the day which was extremely unscalable. With Payment Rails, we were up and running within literally 2 days. It was so easy to setup and the flow was perfect for us. The team helped us get up and running responding to questions within the hour. We are very excited to continue using Payment Rails.

PROS

Payment Rails is amazingly easy to use, and extremely quick to setup. Further more the team is incredible and have always been available to help out with any issues.

CONS

This software feels like it was built for us. We don't have any concerns about it.