QuickBooks Nonprofit Software

4.39 / 5 (101)

About QuickBooks Nonprofit


QuickBooks nonprofit is an on-premise and cloud-based fund accounting solution for small and midsize nonprofit organizations. Primary features include fund tracking, billing and invoicing, donation letter management, expense management, bank account sync, inventory tracking and reporting.

The solution allows users to track funds in various class categories. Users can sync their bank accounts with QuickBooks to download, track and categorize expenses automatically. Users can collaborate with accountants and teams online. Other features include donor records, compliance management, estimating, 1099 preparation and third-party integrations. It also offers integration with Donor, Paypal and Square.

It is available in a monthly subscription pricing and is compatible with Windows and Mac operating systems. Android and iOS mobile applications are offered with limited feature functionality. Support is offered via phone and email. Other help options include online community, dedicated advisors, FAQs and knowledge base.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

101 Reviews of QuickBooks Nonprofit

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(52)

4 stars

(37)

3 stars

(11)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 101 reviews

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June 2018

Sue from Rehoboth Beach Film Society

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

June 2018

My experience with quickbooks has been very positive.

easy to use and teach makes our ability to do work very easy

Pros

easy to use
easy to teach
functions are compatible with our organization's operations
Allows a lot of customization for reports

Cons

not cheap
tech support is too expensive
some updates are not necessary. Seem to occur just so it can be said that it was updated.

Response from Intuit of Intuit

Replied June 2018

I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's more about support plans, and what you can still get without them, at https://community.intuit.com/articles/1501198. Additionally, the need to upgrade the program, and discontinue older products, is a decision predicated on the assurance you will receive top of the line software and support. As older products are retired, all attention can be given to the most secure and feature-laden service on the market. Before I forget, thanks for reaching out with your review. Happy filming to you and your team at Rehoboth Beach Film Society, by the way. Break a leg! Jess, The QuickBooks Team

October 2018

Cecilia from Samburu Girls Foundation

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

Innovative and reliable financial management tool for non-profit organizations

This revolutionary tool changed the way we managed finances. We used to have accounting problems that led to inaccurate project reports. Fortunately, we found this software and have since enjoyed working with it. It helps us to keep record and generate reports when the need arises.

Pros

Non-profit organizations depend on proper management of funds. This tool helps us keep track of donations, expenses and keep our records straight. It is relatively easy to use even for non accountants like me. It comes with customization features to suit the specific needs of non-profit entities.

Cons

It is not free. The basic accounting knowledge is necessary. It should be set up by an accounting professional to avoid any issues. I do not thinks I have any real negative aspect that I don't like about it.

Response from Intuit of Intuit

Replied October 2018

Thanks for reaching out with your review, Cecilia. We're proud to be backing Samburu Girls Foundation, and I'm thrilled Quickbooks is doing its part to keep your organization on track with proper fund management. Please know we've taken care to craft software that's accessible to users of all backgrounds, accounting or not. Spaces like our Resource Center (https://intuit.me/2rI3OKd) were made to help in this aspect, and ensure you have the knowledge to master the program. Regardless, it'd be my pleasure to discuss what cost-efficient options we have for non-profit organizations. My inbox at QBCares@Intuit.com is open, so feel more than free to send me a message at your earliest convenience. Jess, The QuickBooks Team

October 2017

Maurice from Cornerstone Community Church

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2017

QB Nonprofit easy to use

User friendly.

Pros

QB Nonprofit desktop is easy to use with its flexibility and options which includes name search for customers and vendors and its versitility in financial statements. The classes allow us to get financial statements by class or department which are also very useful. Along with our main department (church) we also have 2 schools, so the software allows us to get financial statements for just the schools. We also use the budgets and get financial statements that show comparisons to budget projections. Dollar to dollar and percentage comparisons. Budgets are easy to prepare. Numbers that are exactly to same from month to month can just be copied across the entire year and don't have to be entered into each month individually.

Cons

1. Sometimes have to wait a long time (as much as 45 minutes) to get telephone support.
2. No name search for employees.

February 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

February 2018

Quickbooks is a basic accounting software that helps to keep the books up to date.

I would recommend Quickbooks to small organizations that need a basic accounting software, small to mid volume of vendors/invoices.

Pros

Easy to use (General Ledger)
Some flexibility downloading information to Excel (General Ledger)
Price

Cons

Fixed Assets functionality is only available in Single-User mode
Merchant activity is not applied automatically as promised if you have more than one GL account
Reports are very rigid
It does not have a report designer that gives the flexibility to download information
Unable to upload activity from Excel without a 3rd party software
It does not have account reconciliation system to keep track of balance sheet accounts

Response from Intuit of Intuit

Replied February 2018

This is something we can help you with. Please reach out to us at QBCares@Intuit.com so we can provide you with further support. Thanks for your feedback! Nathaniel, The QuickBooks Team

September 2018

Alissa from Education Management

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

4 of 5

September 2018

A must for non-profits

Pros

Of course QuickBooks is the must have financial program for all your financial needs. The non profit version allows you to also track donations and the reports are titled for non profit reporting.

Cons

A bit tricky when you have a question, but I do like the forum for users.

Response from Intuit of Intuit

Replied September 2018

Thanks a ton for the review, Alissa. I'm delighted to read we're meeting the needs of your non-profit, as we're more than proud to be backing you and your team. I'm glad you've had a chance to check out our aptly-named Community forum space (https://intuit.me/2rJQ95o), so have you had a chance to find us on Facebook (Intuit QuickBooks) and Twitter (QBCares) yet? We have chat-based representatives monitoring the customer comments and messages coming through those channels, and it'd be their pleasure to answer any questions you may have. Keep up the excellent work, by the way! Jess, The QuickBooks Team

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Very helpful

Pros

Software is very helpful and easy to use especially if you don't understand the nonprofit exceptions.

Cons

Can become a little pricey as you build and continue services.

Response from Intuit of Intuit

Replied November 2018

Happy Tuesday, and thanks a ton for reaching out with this review. It's affirming to read the program has been an especially helpful addition to your nonprofit. Since you mentioned price, I want to ensure you're getting the best value available for your organization. Rest assured, there are cost-efficient options in place, and it'd be my pleasure to discuss them with you. My inbox at QBCares@Intuit.com is open, and I have the tools to help. In the meantime, feel welcome to contact the product experts on Facebook (Intuit QuickBooks) and Twitter (QBCares) should you have questions. They're open M-F from 8 a.m. until 10 p.m. EST. Until we chat again, take it easy! Jess, The QuickBooks Team

July 2018

William from CRCHC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

July 2018

Great for a small to medium sized business.

Pros

My company uses Quickbooks Nonprofit specifically for payroll services. It has certain features absent from quickbooks online. Namely the ability to use multiple classes for an individual.
The software is very affordable and if you work for a small to medium sized nonprofit organization, this is probably the best value.
The software is very user friendly, and even a non-accountant can be quite proficient.

Cons

The software is not easily transfered to other software programs. For instance, even when you export a report to Excel, it includes blank spaces between columns, and some include row headers in different columns. This makes some cleaning up necessary if a pivot table is desired.

February 2018

Barry from Roanoke Valley SPCA

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

Everything a Nonprofit needs financially

I don't like the lack of support after two years. But the community of QuickBooks users is so large that help can be found almost anywhere.

Pros

This program is customizable to the needs of each Nonprofit. It can be used as a standalone program or a networked financial database. It has all the necessary functions to do all daily, monthly, and yearly financial paperwork for a small to medium-sized Non-profit.

Cons

The learning curve can be steep. Prior experience with the program or with accounting is very useful. Set up should be done by a professional CPA to ensure it's tracking all the needed items for IRS reporting.

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Solid choice for simple accounting

We are able to use Quickbooks to carry out all of our financial functions and easily keep track of everything. I would definitely use it unless you need high volume programs and can afford software that integrates other functions (like donor tracking, record keeping, etc)

Pros

QuickBooks Non-Profit is an excellent choice for nonprofit accounting. IT is very easy to enter information, make adjustments and run reports. As a nonprofit, we are constantly generating that information for grants and donors - so it is very easy.

Cons

Managing donor data is easy to a point, if you have another donor database you might run into some difficulty trying to track contributions or donations.

Response from Intuit of Intuit

Replied June 2018

I'm beyond pleased to see how easy QuickBooks has made managing your organization, and appreciate the review. With this said. I'd like to discuss which point the donor database gives you trouble. Because the system easily integrates with other programs, I'll find steps you can take to keep tracking simple. Could you send me an email directly at qbcares@intuit.com? I'll dig right in, and look forward to hearing from you. Jess, The QuickBooks Team

June 2018

Kellianne from CALVARY CHURCH

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

June 2018

Great small business software

ease of use and most reporting.

Pros

Reporting is mostly good, easy entries solving the double entry accounting needed in a single entry; vendor set up is easy;customer invoicing is streamlined; bill paying is clear

Cons

This software will not perform detailed reports for donor tracking; cannot compare actual to budgeted costs at a single point in time for actuals, that is, cannot run a report to show actuals to date versus an annual budget which is the most frustrating thing about quickbooks, reporting has to be to a month or a year compared to the same period.

October 2016

Steve from Davis Musical Theatre Company

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

3 of 5

October 2016

Great software but still issues

I used to use Quicken years ago and have been using Quickbooks non-profit for my theater company. It is accurate, fairly straight forward, but little things are still not fixed. I have favorites (e.g.: Report of checks written and not cleared) they disappear and hsvdvthey recdo them every other day. A minor problem, but I was hoping this would have been fixed by version 2016. Sadly it wasn't. Would I recommend this product for a non-profit? Yes, yes I would!

Pros

Fairly easy to use
Great backup features
Excellent reporting
Use of "classes" to split my theater shows

Cons

Slight learning curve
Poor customer support

June 2018

Daniel from Sky High Broadcasting DBA KNEO Radio

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

Overall, QuickBooks is a really helpful accounting software

It is very easy to use and accurate!

Pros

Makes it easy to make invoices and donation statements. Nice way to see customer history and keep up with who owes money and who doesn't.

Cons

Direct deposit and tax payment services are kind of pricy. We changed to a different software due to the cost. A lot of times when we have to call tech support it is hard to understand the tech. I know this is farmed out overseas and that is fine, but would be nice if phone connections were better and accents weren't so thick.

September 2018

Celeste from The First Tee

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Great

Pros

It never felt like the non-profit version held back any of the features we needed in order to thoroughly account for our non-profit revenue & expenses. I loved that we could customize the chart of accounts which makes it much easier when preparing our 990 and other financial reports. Quickbooks made it very easy to connect with our bank and import transaction data, which is a huge time save.

Cons

It's restricted to use on the computer it's installed on. We've since migrated to Quickbooks Online because of the cloud-based nature.

Response from Intuit of Intuit

Replied September 2018

Happy Wednesday, Celeste. I'm delighted you found the product that works best for the nature of your non-profit, as we're proud to be backing you. You're the best part of QuickBooks, which is why we've created self-help and support spaces like our aptly-named Resource Center (https://intuit.me/2rI3OKd) with you in mind. Check it out anytime, since it's the central hub of workflow tips and how-to tutorials. I loved reading about how the customization options and feature-set in the cloud-based service have helped The First Tee, by the way. Thanks a ton for sharing your comments! Jess, The QuickBooks Team

June 2017

Kathy from Captain Planet Foundation

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

June 2017

Love the thought that went into making sure it was ready for non-profit users.

QB is very forgiving when you make a mistake.

Pros

I love that QB and Intuit researched out what a non-profit needed (or could use) to better manage relationships with their constituents. They created a lot of reports that i never would have come up with myself, but that we use on a weekly basis.

Cons

Sometimes I get lost when trying to do certain tasks. The names they use are not in my vernacular so I stumble a bit. It also has lost settings before that cause it mess with the way my data is displayed.

January 2018

Bruce from Cadle Media Group

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

I used Quickbooks for Non-Profits at a church where i served as pastor.

Pros

I loved the detailed reporting that Quickbooks for Non-Profits provided, and the similarity with Quickbooks for Businesses, so that volunteers who were already trained in the Business version could easily mange the Non-Profit version.

Cons

I found setting up the Non-Profit version of Quickbooks a little awkward. I wish it had been transformed more into the common language of non-profits.

Response from Intuit of Intuit

Replied January 2018

Thanks for the great review! I'm glad to hear the reporting is working well for you. To have your company reflect things like Donors and Revenue & Expenditures you just need to change a couple options in Account and Settings in the Gear menu. Company settings will have a Tax form option you can switch to Non-Profit and then go to the Advanced tab for changing the Customer label to whatever your company needs. Let us know if you need any other help setting up your account for running a non-profit! The QuickBooks Team

October 2018

Lynette from Homeless Children's Network

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Easy to Use-Easy to Understand

Pros

The ability to couple this product with Intuit's payroll service allows for the easiest accounting you could ask for. Also, Customer Service goes the extra mile whenever there is an issue. They stay on the line until there is a resolution!

Cons

I don't like being "up-sold". I am content with the product I have and don't need to be constantly bombarded with offers to upgrade.

August 2018

Michelle from Watts of Love

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

August 2018

Great experience

Pros

- All of the basics are here! Even has nonprofit-specific reports. Any CRM should integrate with Quickbooks seamlessly.

Cons

- To use the Nonprofit-specific reports, you must be using customers (donors). Some CRM's do not import with customers here (for example, one organization I work with's CRM imports the donor name into the Memo field, so the nonprofit reports are useless to them).

August 2018

Cristy from On Our Own Charlottesville

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

August 2018

Quickbooks makes my job a heck of alot easier.

I've been using Quickbooks for a little over 5 years. I'm always learning better processes and how to financially manage my non-profit with ease and comfort.

Pros

I enjoy the ease of setting up new company files and effective recording. Automatic updates is awesome!

Cons

There is not enough hands on training available in my area. I'm a quick learner but sometimes it's difficult to find the best solution to my questions.

January 2019

James from CUT Wisconsin (Christians United for Truth)

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

QuickBooks for Nonprofits: Your Best Investment!

We were very happy to find out we could incorporate this software in to our online Merchant Account!

Pros

As a Nonprofit we have to keep track of a lot of details and Quickbooks has everything we've ever needed! Also something we weren't aware of until we purchase QuickBooks and started to use it was that it could be incorporated with online stores and merchant accounts! That was a Big Deal for our Board of Directors!

Cons

There is a little bit of a learning curve but if you've ever used any of these types of software before it's easy peesy!

January 2018

Tony from Cares Community Health

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2018

Great financial package for non-profits, at a price

Pros

Everyone knows QuickBooks. If you are a non-profit, then even better! You now have Quickbooks functionality, built with all the things a 501(c)3 needs to keep their books in order. You no longer have to worry about the IRS audit. Instead, just keep up to date on your QuickBooks Non-Profit tasks, and you will be set!

Cons

Pricing model for this is a bit funky. You are paying for a higher end system. But I feel like QuickBooks should do more to cater to the budget strapped non-profit corporations. If you are looking for something for more value, you can certainly find it.

Response from Intuit of Intuit

Replied February 2018

It's possible that the version you are using has more features than you need. Take a look at our products page to see if there is a better fit: https://quickbooks.intuit.com/pricing/. Thanks for your review! Nathaniel, The QuickBooks Team