All TUNE Reviews
1-25 of 63 Reviews
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Andrey
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed August 2021
Stable time-tested tracking software for affiliate marketing
We're an affiliate network and generally, we're completely satisfied by HasOffers from TUNE.
PROSStability, detailed statistics, possibility to operate with email (html) creatives, "approve conversions" option
CONSEase of use, the impossibility of downloading excel reports, difficult process of setting different payouts per each geo in the offer
Dima
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Hasoffers review
In total I can recommend Hasoffers without any doubts.
PROSOne of the best support team. Implementing new features and listening feedback of each customer.
CONSI think pricing of clicks could be less, it could help to use less additional software in future.
Reason for choosing TUNE
Better proportion between functionality and pricing.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed September 2016
From good to bad
We started using them in 2012, it was very good. But over the time, the quality of the customer support has decreased, the price have increased, and the Top Management has turned from Helpful to Invisible.
PROSWe mainly use the Campaign Management feature (traffic allocation between Ads), which is hard to find with other tracking software. Any recommendations are welcomed since we are actively looking for a replacement of Hasoffers.
CONSThey can increase prices without notice, then they refuse to negotiate: it's either you leave or you accept the increase. Customer support is now very bad: we know more than they do and their best practice is to copy-paste templates without reading your issue AND assuming you must be a rookie user.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Awesome product, better team
we use tune for partner marketing tracking and attribution. Never had any issues with the people or the platform
PROSThe functionality of the software is second to none for the clients they serve. True out of the box software that does have some customizability. The team is responsive and very proactive.
CONSThey don't have a large network but that is also because they aren't a network. They do have curated partners they work with essentially serving as their network that continues to grow.
Reasons for switching to TUNE
Partnerize is a very extensive product but you need a ton of handholding and professional services. Became incredibly expensive and Tune accomplishes the same goals.
Anonymous
5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Very good platform
What I like the most about HasOffers is the options within the reports to see valuable information and customize them according to my needs. It's very easy to use and the test functions for pixels is great to avoid manually testing for each publisher onboarded to an offer. Overall, I am personally very pleased with my experience in using it and we rarely have technical issues.
CONSI would like to see more options such as receiving email notifications as an administrator when a partner reaches cap as well, being able to use different currencies for partners and not just the standard one at offer level, and most importantly, being notified by email if CR drop on offers or clicks are sent by conversions not going through, to indicate tracking issues.
Alperen
Verified reviewer
Marketing and Advertising, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
TUNE review by an advetiser
The product has helped us to run our partnership program at scale globally; as an advertiser we only needed one tracking portal to run our global campaigns even for different brands we own, and TUNE's tracking solution was the key for us to run these successfully with our direct partners.
CONSTUNE is a great product for both publishers and networks; but there could be some improvements for advertisers; such as, more management on publisher accounts, conversion rejection API for publishers...
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Tune - Whats your expectation?
TUNE was make a really good product (hasoffers), but honestly i suggest that hasoffers create a new system for e-commerce system. I know you have a deeplink and shopify integration. maybe you guys can make a easier integration process for single online shop.
PROSMake me easier to handle the products and patners on a single platform. The features was update and that what i needed on digital marketing era.
CONSOffer Group was killing features. I didnt worry about lost any traffic with Offer Group. So its kinda a smartlink inside every product link.
Godfrey
Verified reviewer
Tobacco, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
TUNE Review
An awesome interactive Campaign Management tool that allows handling of multiple campaigns - Great feature An excellent Goal Setting and Tracking tool allowing detailed and focused management of specific goals and projects to their full implementation.
PROSExcellent informatics/graphics dashboard for quick data-based decision making. This is one of a kind marketing software that allows multiple campaign management.
CONSDid not see any challenges using the software, which qualifies as a downside.
Nathan
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Successfully manage your affiliates
You can manage your affiliates in an easy way. Manage the banners that you design for your affiliates to use. As an affiliate you can manage your campaigns successfully
CONSAs any software it takes some time to setup properly, but once setup everything runs smoothly and fine
Olga Liliana
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Revisión de tune
Aces: What I like the most with regards to HasOffers is the choices inside the reports to see important data and tweak them as indicated by my necessities. It's extremely simple to utilize and the test capacities for pixels is extraordinary to try not to physically test for every distributer onboarded to a proposition. By and large, I am actually extremely satisfied with my involvement with utilizing it and we once in a while have specialized issues.
CONSCons: I might want to se more choices, for example, getting email warnings as a chairman when an accomplice arrives at CAP too, having the option to utilize various monetary forms for accomplices and addtion to the standard one at offer lever, and in particular being told by email if CR drop on offers or snaps are sent by changes not going though to demostrate following inssues
Silvia
Entertainment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
A simple and efficient solution to manage campaigns and affiliates
With Tune we have developed our business and created our own affiliation. Tune is a well known solution and all affiliates trust it and they manage it very well. We don't have to form them to set up and get live our campaigns.
PROSTune is easy and intuitive to use not only for set up new campaigns, new creatives by admistrators in a few clicks, but also for affiliates that can be autonomous in consulting stats real time, including what is going wrong in their traffic (suspicious clicks and flagged reason). Tune's strenghts : - integration via API on multiple softwares (Unsubcentral and so on) - continuous evolution : Tune is always evolving. If you're not able to do Something today, maybe tomorrow you'll be. - great support : their accounting management is always available to show you the best solution for you.
CONS- It could be improved the possibility to enable multiple conversion tracking on the same campaign; actually the administrator has to choose the tracking protocol to use (S2S or PIxel or Iframe) for a campaign. It's not possible to enable all protocols on the same campaigns. -It also could be nice to enable the possibility to have multiple pricing model on the same campaign ( CPL/CPM/CPA), to avoid to duplicate the same campaign for each pricing model
Reason for choosing TUNE
Because Tune is more simple and less expensive
Deepak
Media Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2021
Awesome
I really appreciate the overall experience with tune despite the higher end pricing.
PROSThe tune or hasoofers is a excellent platform but the pricing is bit high seeing the current scenario. When we talk the charges it is on higher side as compared to the competitors.
CONSThe support lags a bit as the support is based mainly on email as the timings are different between the two countries. A dedicated support system ought to be developed exclusively for India only.
Reason for choosing TUNE
Positive reviews from the other users
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
Hasoffers advertiser platform
Overall, the tune platform is great as an affordable option for basic level affiliate program needs. However as programs grow and have more complex needs, it becomes a more difficult product to leverage. The Tune customer support and product teams are very passionate about learning the needs of advertisers and always give the impression that they strive for the highest standards. I do appreciate that the teams have the desire to compete in a very competitive SAAS industry.
PROSFairly simple, not much learning curve required. Report building is easy to use and most of the features and functions are pretty straightforward
CONSThere's some functionality is that not as intuitive which makes it inconvenient to execute certain needs; examples below: ie. payout groups and rules. ie. Lack of simplified documentation of payout history makes it difficult for our accounting teams to perform proper audits. Lack of customization on the dashboard - there's some features that are on relevant for our affiliate program. I would like to customize the dashboard so it's more relevant for my program. No publisher discovery feature (or at least that I know of)
Avner
Verified reviewer
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Good tracking system with high conversionanagment and low CRM
TRACKING AND CONVERSIONS Manage them is easy and include many options.. Also the API most of the data Needed
CONSAffiliate management and preformce review. You need today a separate crm and desperate BI syst for it.
Reason for choosing TUNE
Api and UX FOR AFFILIATES
Debe
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2021
It keeps getting better
It’s just great!
PROSI’ve used HasOffers for more than 8 years and it never gives me trouble. I can find what I need and use the data quickly.
CONSHaving to switch screens is a pain, but not terrible, either.
Reasons for switching to TUNE
Different client.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
a lot of features but not
They have an excellent documentation of their product and also a reliable customer support. The general pricing is ok and it's a well-known product in the industry. There are a lot of reporting options and featurs. But it's also easy to screw it up.
CONSThe usability is not the best. For example: We can't really track the ROI for our products over time. We also can't just see some single goals in our conversion tracking. There are really complicated set-ups necessary. Customize domain tracking requires additional monthly costs of 100$.
Reason for choosing TUNE
pricing.
Kevin
Market Research, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Best affiliate tracking platform I've been using so far
Overall a great tool, probably a bit more expensive than some other companies but definitely worth the extra bucks. Being able to track the performance of our affiliates campaigns at a deeper level allowed us to scale more quickly by setting up custom payouts per sub sources and sub affiliates. Also flagging fraudulent traffic and leads earlier in the funnel helped us to scale with more confidence. Definitely recommend.
PROS- Dashboard views - Ease of use - Reporting features - API features and documentation - Amazing support team and quick turnaround
CONSNot many cons, missing some simple features like the ability to look at pre-defined time range e.g. "last 7 days", "last month", instead we have to set a custom time range every time. But all the great features and their support team availability totally make up for it!
Vuk
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Cutting edge software, top 3 and my personal favourite
It's very, very robust and does tracking best. It does only that and doesn't branch out too far from it. If you want a software that has landing page testing, get one. CRM - get one. All in ones are terrible, and this is the complete opposite. This is why I like it so much, and as a professional in the field of affiliate marketing, having worked with dozens of softwares, I can say this one is my favourite without a shred of doubt.
CONSI don't really like the fact that it does not allow for multi level marketing. I see no reason why this feature is not produced.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
The best way to track conversions and control your own affiliate network or performance campaigns
Multiple options for integration (S2S, pixel, iframe, etc.) Flexible payout models to fit any kind of business Mobile and Desktop compatible 'Event Tracer' function to help on troubleshooting and investigations Autointegration with Attribution Analytics (making even easier) Postback to 3rd party for any event
CONSPricing is too high when you get scale (e.g. many clicks and fewer conversions on a campaign may cause a high cost and negative revenue - depending on your business model)
Kashif
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Very stable
Overall experience is good compared to others similar platforms but still not excellent. HasOffers must improve their support for their clients
PROSStability and easy integration of campaigns. Reports are concise and loads of options to optimise the reports according to the requirements and data
CONSSupport: Support is not up to the standard, we have to wait long time to get a response from our account manager.
Salina
Marketing and Advertising, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Top Tier Payout Program
It makes it easy to pay out affiliates and to make sure they get their payouts for promoting our products.
PROSI love that we can do direct deposit with our affiliates. We generate invoices to them so that they can easily access all of their invoices.
CONSIt was difficult to get the hang of it at first, but we utilized our Rep with questions.
Theresa
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Excellent Tool!
Overall this is a great tool for affiliate marketing programs.
PROSLots of good stats are available to see what affiliates are doing from production to fraud.
CONSThere are almost too many reports and I find them difficult to maneuver through at times.
phil
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Consider Tune as your Attribution Platform
Tune has provided most of, and still working on, the intricate features we need in our daily workplace. This system is intuitive and their support is top-notch when a little extra help is needed.
CONSData size limits that reduce the date range for report generation is frustrating.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Easy integration into other companies systems
Customer support is very helpful. I had few issues and issues were resolved very fast.
PROSEasy to use API really helped easily integrate TUNE with Salesfroce CRM system.
CONSUser interface is a bit outdated. It gets job done but feels outdated.
Catherine
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Easy to use
Tune is quite easy to use after some training, the tool is very fast, I never wait to see my statistics and overall it is the most reliable tool as in more than 4 years using it I never had any problem.
CONSI don't see any cons using Tune, maybe the limit to 100 offers