BigPanda

RATING:

4.5

(2)

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Overview

Reviews

About BigPanda

BigPanda is an AIOps solution that helps businesses streamline processes related to event correlation, outage resolution, incident response and more on a centralized platform. It allows staff members to use artificial intelligence and machine learning technologies to aggregate, normalize and enrich data across multiple fragmented tools to optimize monitoring operations. BigPanda enables team members to conduct topology-based root cause analysis to capture dependencies between networks, clouds, servers and applications. Supervisors can automate workflows, manage bidirectional synchronizations and create and route incident tickets. The built-in incident timeline lets IT professionals visualize and track incident evolution and occurrence. BigPanda comes with an applicati...

BigPanda Pricing

Standard pricing plan starts at $6 per monitored node per month Enterprise: Please contact BigPanda for volume discounts

Starting price:

$6,000.00 per year

Free trial:

Available

Free version:

Not Available

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BigPanda Reviews

Overall Rating

4.5

Ratings Breakdown

(1)

(0)

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

Functionality

4.5

Most Helpful Reviews for BigPanda

2 Reviews

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Surabhi

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2023

Best Incident generation and automation tool.

My overall experience on this solution is good would like to explore more as it reduces some manual work and helps to improve the productivity.

PROS

As a user there are few observations under this tag like:1. Helps to make many things automate which reduce the manual effort and that helps minimize the IT noise.2. Incident management and detection in the real time which helps to take a right decision at right time. 3. Based on the intelligence this application helps to investigate the root cause as well.

CONS

Some observation under this tag:1. Sometime observer the delay in the alert reporting and reflect on the portal.2. Observe that in some cases provide irrelevant information on the problem cause.3. In the complex design observer that some workflow fails of miss the steps.

Nishant

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2022

Bigpanda review

Bigpanda on a overall is a total plus for me.. Saves a lot of time and efforts..

PROS

Bigpanda is veey user friendly.. I work on it on a daily basis and clears a lot of alerts and it savea much of time to generate a report from netbackup..

CONS

Sometimes the alert geta stuck even after resolving.. And that could be worked upon..