The ability to auto-resolve issues on PagerDuty when the monitors become healthy increases my productivity (especially when I want to go back to sleep, haha!).

Managing multiple schedules is charmingly easy. Receiving and responding to pages is simple, with a mobile interface that you can still use through bleary-eyed 3am wake ups.

Some menus are confusing and options are sometimes hard to find.

The pricing is reasonable, and the phone and SMS alerting options work well, even in New Zealand.

But this is more of a problem of our requirements rather than a limitation of the software.

Very good, has assisted in ensuring I provide good customer service as well as life-saving support.

PagerDuty has many integrations which allows us to setup alerts just by choosing the application, which is a great thing for small teams where development costs are very high.

It maintains history of alerts, it has good customer support, the resolution note's can also be added against the alert.

We use PagerDuty for our on call rota. It was my first experience of such software and I would recommend it to others for its list of features and general ease of use.

Fully satisfied with this product, for such a price a really good application. Easy to setup, maintain and use.

Based on my past experience I would really recommended tool for people who support the system infrastructure in-fact very honest I have recommended this to couple of people who did not use this too.

We can see the history of alerts and to come to a conclusion and fix it for a long term. They have a great support team.

It has integrations with Slack and email, which helps a lot in notification and resolving incidents collaboratively. The mobile version is a great help as well.

No audit logs to see who made changes and what the changes are. Lack of features in the PagerDuty slack plug-in as compared to other alternatives such as OpsGenie.

We've used PagerDuty for quite some time now and although no one loves to receive an alert it has revolutionized our ability to provide 24/7 support to our clients.

PagerDuty lets us centralize our notifications, with a good and reliable degree of user control over how pages are delivered. It integrates well with a vast panoply of other services.

The notifications are clear and concise, it is easy to respond to, mute and investigate alerts. The apps interface is sleek and easily understandable.

Great features and easy to use interface. Notification can be configured with multiple sources.

The word service itself is misleading for the users.

The administration portal schedule is very confusing and hard to set up for global workflows.

Very fast and reliable notifications. The mobile app is great to use for acknowledging and resolving pages.

An Excellent Service for Orgs with complex alerting needs.

Billing is difficult to deal with. Cancelled our account and kept billing us.

Reports generated by the Splunk helps us to find out the API with the highest response time. In this way, Splunk makes our work a lot easier as it is very fast and highly secure.

It would have been great if training from splunk were cheaper.

Mainly checking code for Fatal errors and application error which does not break in development environment.

Don't use this if you've had no experience with computer software or coding before.

Splunk is a great solution for SIEM and also for monitoring your infrastructure.

Splunk has very strong query language event complex commands like Join, subquery or aggregate which much the same with SQL query with good report UI to display result.

Integrates with almost all the software seamlessly. Where there is a software application that produces log, splunk can be easily integrated.

Overall, it is a very good monitoring tool for an support team and developers for doing root cause analysis.

Setting up plugins and integrating with any tool that needs monitoring is pretty easy. Technical support for the Splunk is very quick as they have a dedicated staff for that.

Excellent and reliable albeit slow place to turn when investigating an incident, logs are easily available and sortable leading to quick and accurate determinations.

Great company, great company, amazing high price tag.

The best part about Splunk is that it is incredibly flexible.

Overall experience is good. As per our usage this should be used as a mother ship for all the monitoring tool to gump the records to ensure those can be correlated to identify the root cause.

Integration with other systems is great. The system can analyze a lot of information from many systems at the same time.

For people that are not used to use command lines, it might be a liitle bit difficult on the beggining.

Quite content and satisfied and a recommended product.

So far great experience with splunk to monitor the health of the application in the production environment and test environments.

It's a very good tool that does amazing things. Nothing comes close to it.

User friendly and an awesome dashboard to manage your logs and analyze your apps.

For Non technical users, its really difficult to lookup logs. Sometimes, error thrown by query builder is more difficult to understand.

There are tons of apps and integrations. Good for correlation and leveraging the Common Information Model will make your life much happier.

Excellent visualization charts created. Graphs, dashboards, charts and various options supported aiding in effective business decisions.

I have been using this for last one and half year but can say a single negative point of this too.

The product is neat and simple to use with a great customer support.

Splunk is very easy to use due to high community support and many video tutorials available online for new users to learn. Functionalities are robust and simple to use.

These features are very easy to use and dependable.

Any type of log can be aggregated and its awesome to build correlation. Any thing you want to know from your data can be found with Splunk.

Awesome data crawling and retrieval. Great search repository formed.

I do not have any cons for this software. Mainly as a user it does exactly what I need it to do with no overhead and confusing interfaces.

Identify and resolve quickly your operations and security matters with this great application.

The best log/data aggregation tool on the market, but it comes at a price.

Complexity of queries to discover very specific correlations, date and time range accuracy, beautiful graphing capabilities.

Hugh library of add-ons that have been pre-built by others saves you significant time. Large community (and events like Splunk Live) to help and keep you engaged.

The ease of use for splunk has increased productivity and reduced investigation time. Splunk is a devops and team lead life saver.

Splunk is great in terms of the speed of fetching records and also very useful UI elements which helps to analyze the record faster.

Compared to the competition, it has integrated AD authentication, which fits in perfectly with our corporate security. The software is very fast, even on second-tier hardware.

US Dollar

PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and live-call routing. It is suitable for support teams, engineering teams, NOC and system administrators of all sizes.


Users get the full-stack visibility and actionable insights of applications, infrastructure and services from a centralized place. On-call scheduling enables organizations to manage resources on critical apps and services that need aid. The collaboration feature enables project members to get real-time notifications through preferred channels.


PagerDuty offers integration with over 150 monitoring tools, deployment and ticketing tools. It enables users to get alerts by phone, SMS, email and mobile apps for iOS and Android. PagerDuty is available through annual or monthly subscription options.



LongDescription

Data Aggregation

IT Monitoring

Mobile Alerts

Email Alerts

Access Controls/Permissions

Real Time Monitoring

Single Sign On

Project Management

Scheduling

Problem Management

CPU Monitoring

Self Service Portal

Network Analysis

Performance Metrics

Issue Management

Role-Based Permissions

Real Time Notifications

Workflow Management

Email Management

Reporting & Statistics

Knowledge Base Management

Reminders

Service Level Agreement (SLA) Management

Issue Tracking

Incident Reporting

Dashboard

Root Cause Analysis

Alerts/Escalation

Real Time Reporting

Monitoring

Prioritization

Incident Management

Mail Server Monitoring

Third Party Integrations

Maintenance Scheduling

Inventory Management

Alerts/Notifications

Data Storage Management

IT Reporting

Performance Monitoring

Task Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

PagerDuty

Live Online

Webinars

Documentation

Videos

The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includes data indexing tools, which enable users to locate specific data across large data sets.


The software is designed to serve users with limited technical expertise. A key selling point is the platform's scalability, which allows it to grow with the amount of data it is needed to process; up to at least 100 terabytes per day. To ensure users always have access to their data, even in the event of a system disruption, this platform features built-in failover and disaster recovery capabilities.


Deployment options include both on-premise and SaaS (Software as a Service). Subscription pricing is based on the amount of data indexed per day, and pricing decreases as the amount of data indexed increases. There are perpetual and term license pricing options as well. 



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