About ESET Cloud Office Security

ESET Cloud Office Security is a security platform, which helps businesses of all sizes protect Microsoft 365 applications such as OneDrive, Exchange Online, Teams and more through spam filtering, anti-phishing and anti-malware scanning capabilities.

The solution scans incoming emails, attachments, new or updated files and filters out spam messages from the inbox. With its quarantine manager feature, administrators can inspect objects in the stored section and remove or release them. IT teams can receive real-time alerts about threats or suspicious activities. Additionally, it also helps repeatedly schedule PDF or CSV format reports or create them on-demand.

ESET Cloud Office Security comes with a rule system, which enables administrators to manually set...


Read More

Supported Operating System(s):

7 Reviews of ESET Cloud Office Security

Average User Ratings

Overall

/ 5 stars

Ratings Snapshot

5 stars

(0)

0

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 7 of 7 results

Do you use this product?Write a review

June 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

ESET New Customer

I have yet to deploy the Cloud Office Security as we have users with different licensing types and we do not wish to deploy office security to users who have lower licensing levels and do not require this product but to date there is no mechanism inside the product to differentiate between these two.

Pros

I reviewed a lot of products before selecting ESET as my primary AV/Security software. What drew me was the cost and product reviews / testing. They tested among the top products with a complete package at a price that was unbeatable by the next top vendor. All together it was an offer I found difficult to review.

Cons

I've only found minor issues with the products automatic groupings in the cloud platform but the support staff have been very responsive and we are working through the issues.

Reasons for Choosing ESET Cloud Office Security

ESET pricing for a small business like ours couldn't be matched. We found we got the same product offerings for a much lower cost.

Reasons for Switching to ESET Cloud Office Security

Product testing for Comodo is virtually unheard of and it doesn't offer product integration with Outlook Add-ins which we were looking for.

July 2021

Dale from Dale Huntington Accounting Services LLC

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

The best sometimes costs more

I have had zero issues and it runs invisibly. I don't even know it's there and that's the absolute best you can ask for security software.

Pros

ESET is the best at what they do and it runs invisibly in the background 100% of the time protecting you and your systems completely and without fail.

Cons

The pricing is tough but it is competitive with everyone else and the thing to think about is, when you want the best, you sometimes pay a little more.

Reasons for Choosing ESET Cloud Office Security

I already use ESET on personal machines and that was after changing from Trend Micro and Norton Security Suite. ESET was recommended by Microcenter who said they would clean anything missed by ESET for free and they had never had a claim in the 8+ years the company offered the guarantee.

June 2021

Ellen from Ellen Price, EA CPA

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

June 2021

Seems robust for protection but setup & maintenance is not intuitive

It was difficult to get a support appointment, I had to demand/insist after paying for the Complete product, citing that I was promised setup support by the salesperson. Support was fantastic after finally getting an appointment but it's just so convoluted I now can't reproduce what support did 4 months ago. Overall I think the protection is more robust than other providers, but at this point I can't operate the software myself.

Pros

The level of protection claimed by the vendor

Cons

Deployment was so, so difficult and even after receiving training I can't figure out how to add more devices. There are so many different logins (Business account, Cloud Protect account, etc) it's unclear what all these things do.

Reasons for Choosing ESET Cloud Office Security

I believe the protection is more robust than the competitors in the retail/home protection space.

June 2021

Taska from Hi-Line Capital Management LLC

Company Size: 2-10 employees

Industry: Investment Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Easy to use, install, and maintain

We are able to secure our workplace better with ESET and have a better comfort level overall with our emails, files, etc.

Pros

The product was affordable, easy to install on all of our devices, and so far we are loving it! After a few weeks of using it, we are very happy! No complaints...easy to customize and maintain. Happy we now have a secure workplace and feel we made the right choice!

Cons

No complaints! We like everything about the software so far!

Reasons for Choosing ESET Cloud Office Security

Our IT guy had experience with ESET and recommended it over Trend Micro. It was also more affordable and seemed to be more customizable.

June 2021

Jessica from Thomas V GIel Garage Doors Inc

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Great Product

Very reliable, easy to use and reasonably priced

Pros

This product is easy to use and easy to manage.

Cons

Eset is so easy to use and affordable, I have not found any issues with it.

June 2021

Charles from Law Offices of Charles G. Smith, APC

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

ESET Offers the best security yet!

I thoroughly enjoy the new system. It seems seamless and does a great job.

Pros

The product was easy to set up; it worked flawlessly from the start. It works with our backup security system and stops all kinds of phishing, spam, and junk. We had a problem with emails coming to us, claiming to be internal emails using our domain name. That stopped as soon as we switched to ESET.

Cons

I have not have a problem with this software.

Reasons for Switching to ESET Cloud Office Security

We were having a lot of problems with spam and phishing.

June 2021

Chris from New West Broadcasting Corp.

Company Size: 11-50 employees

Industry: Broadcast Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2021

ESET Review

Pros

We had a little bit of a learning curve, but after receiving some help from tech support it has been fairly simple to deploy.

Cons

No complaints. The product seems to meet all of our needs at this time.