About Trend Micro Smart Protection Complete Suite

Trend Micro's Enterprise Security Suite(ESS) is a security management solution that offers in-solution or managed endpoint detection and response. Trend Micro's ESS offers endpoint security, internet gateway, mail server and file server security within a suite. Included as an add-on, Managed XDR is a managed detection and response service solution that helps businesses monitor, analyze and respond to cyber threats.

Trend Micro's ESS web protection functionality includes anti-malware, web and messaging security, application control and URL filtering. It also offers server protection, vulnerability scanning and centralized management. The product also features email and collaboration security for Office 365 and cloud sharing tools, such as Dox, D...


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55 Reviews of Trend Micro Smart Protection Complete Suite

Average User Ratings

Overall

4.1 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(24)

24

4 stars

(17)

17

3 stars

(10)

10

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 55 results

April 2019

User Profile Picture

Joanne from Joanne Wadsworth

Verified Reviewer

Company Size: 1 employee

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

April 2019

Software to protect your computers and any other electronic device that connects to the internet.

This software has adequately protected my home and business computers, phones, and other electronic devices that connect to the internet.

Pros

This software has adequately protected my home and business computers, phones, and other electronic devices that connect to the internet.

Cons

A bigger discount for those who renew the software automatically each year.

May 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2019

Good thinking Less Functionality

It is one Of first products in starting Apt base attack protection.

Pros

Security architecture is good for protection it cover all signature protection at multiple appliance and easy of flexiable and multiple Security options like antivirus,ips,behavioral analyze , URL filter also etc.

Cons

Some custom configuration is more difficult and is not .

Reasons for Choosing Trend Micro Smart Protection Complete Suite

In the last years it cover and Innovative Technology in this league. And some feature are very strong

December 2018

Tammy from Medical Management Consulting

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Functionality

3.0

December 2018

Trend Micro not software friendly with other programs

This program functions fine for the home user that isn't running business software that it could possibly be incompatible with. I didn't have any problem with the software on a laptop that didn't have my billing software on it.

Pros

This software is easy to install across multiple devices and easy to use. The renewal process is easy and quick. Visually, it's easy to find what you want to do.

Cons

This program seemed to be interfering with my medical billing software and causing it to freeze up at very inconvenient times. After researching this among other users of the medical billing software I found that others experienced the same issues with it causing the billing software to freeze up. I had to uninstall this software because of it's interference with the billing software.

July 2019

Amanda from Endecom Business I.T. Solutions

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2019

It did it's job

Pros

I don't have a whole lot to say about it but that it did it's job.

Cons

My biggest complaint was the installation seemed to be a bit long. Other software seems to install quicker which is important at a client with 200+ computers.

Reasons for Choosing Trend Micro Smart Protection Complete Suite

The client chose Trend but has since changed to a different product. I believe Trend was in place for over two years.

July 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2018

Great product, designed to be easy to use

It has helped cut down on the spam that I would normally get in my email. I dont have as much issues as I did with other products that slowed down my computer in the past. I look forward to more products that TrendMicro will be developing in the futuer and trying them out.

Pros

Easy to install and set up. Has provided the protection that it is supposed to. I have only had one issue with the software in the 2 years of using it and that was when I was setting it up initially. Their team at the support number was there for me and walked me through making sure that the software was working properly. Been using it ever since almost 2 1/2 years. Glad to have found this product and been able to make it a part of the protection I use on a regular basis. I would recommend to colleagues to use as part of their Anti-Spam/Virus protection.

Cons

Hard to find any thing that I didn't like about this software. It has provided all the protection that I have needed along with the other products that I use. Over all its a great product