All Trend Micro Smart Protection Complete Suite Reviews
1-25 of 75 Reviews
Sort by
Joanne
Verified reviewer
Entertainment, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2019
Software to protect your computers and any other electronic device that connects to the internet.
This software has adequately protected my home and business computers, phones, and other electronic devices that connect to the internet.
PROSThis software has adequately protected my home and business computers, phones, and other electronic devices that connect to the internet.
CONSA bigger discount for those who renew the software automatically each year.
Jessica
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2022
Program Pretty Much Runs Itself
This program keeps me protected in all areas. It scans every day and will do additional scans anytime I need it to. I love that you can still continue to use the computer when the scan is being run.
CONSSometimes blocks documents being sent to me that pertain to my job but after several steps I can get through the block.
Reasons for switching to Trend Micro Smart Protection Complete Suite
We were still getting viruses on our computer and being hacked while using Norton.
Hossam
Verified reviewer
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2022
Trend Micro's Review by Hossam
My overall experience with Trend Micro is not satisfactory & i don't recommend it for Large Enterprises, especially when you have to integrate it with lots of software, as we have experienced a lot of issues with it, which ended up terminating it & replacing it with another protection software.
PROSOnly its Pricing may be considered as one of its few advantages.
CONSUnfortunately Trend Micro's experience with our Company is not satisfying, it has a lot of issues being deployed on a large scale, and causes problems with integration with other software, and actually stops important upgrades which are actually safe, it caused issues with our Network Monitoring software (Solarwinds Orion) and actually impacted our production badly.
Reasons for switching to Trend Micro Smart Protection Complete Suite
Cutting Costs
soon kit
Financial Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed January 2022
Basic apps to start off
Easy to start off, sufficient basic cyber protection for beginner
CONSPrevention and protection can be better, malware prevention is weaker
Reason for choosing Trend Micro Smart Protection Complete Suite
Easy to start off
Mylene
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2018
Specialized in eliminating security gaps on network.
Trend Micro Enterprise security suite protect your network from malicious, unauthorized and harmful attacks. The suite has endpoint security, mac support, mobile and control for management. It easy use for administrator, just install the platform and configure the policy and the system will do the rest protecting your investment.
CONSTrend Micro security has different type of suite, make sure to choose proper package for your company complete protection requirement.
Robert
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed May 2022
Unobtrusive to end users
Machines that have the suite installed have remained clean from threats where as other devices have been attacked. The client is easy to deploy and we are running it in more than one country, with central reporting.
PROSSoftware is easy to deploy across multiple sites and is unobtrusive to end users.
CONSClients need access to the control server for reporting and updating. If hosting your own server its import to add firewall rules to reflect this.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2018
AV Scan with easy to use console
Console can control all AV endpoint for easy administration. Installation can be done at image level hence no visiting of user for installation is required
CONSlong installation process. it will scan before it install software hence sometime the installation can take up to 15 mins.
Anonymous
10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Trend micro Smart protection suite
this cutting-edge security conveys the leading security at numerous layers: endpoint, application, and organization, utilizing the broadest run of anti-malware methods accessible. It provides to interconnect security among connected devices.
CONSnothing to dislike in the security tool, it is better with the value of money. Trend Micro already provided patches to fulfill gaps and remove the vulnerability in the security tool.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
Great product to catch most viruses
Implementation and management is easy. There's very little needed to do to keep it running.
CONSThe hardest part is setting up control manager as the CM has a terrible GUI.
Yendi
Verified reviewer
Hospital & Health Care, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
A perfect value for PC protection
This antivirus is great for small companies, it does the job.
PROSWhat I like the most of this anti virus is that it runs automatically at startup and periodically to find any threats, if something is found it will automatically get rid of the malicious file and deliver you a report. It performs great for smaller companies, easy to manage from one management console. Overall, Trend micro gives you a lot of opportunity like folder shield, password manager, vault.
CONSI guess that the downside of this antivirus, is that it does not come with too many features, malware, anti spam and antivirus. I usually have problem with Trend Micro whenever installing a new program, it lags and slows down my PC, then it makes you authorize the installation with several pop ups.
Danilo
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Trend Micro Solución integral EDR
La complejidad del funcionamiento de los módulos de seguridad, lo hacen una herramienta muy potente.
CONSNo es tan fácil la configuración inicial debido a la misma complejidad que la hace lo que es.
Reason for choosing Trend Micro Smart Protection Complete Suite
Mejor integración EDR con nuestro firewall
Andrea
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2017
Good
The product is very good, we use it since 2010 and we did not notice a single problem. On the client PCs its user interface is very minimal and not distracting.
CONSIt is a LAN-only product. Disconnected PCs do not get any signature updates. Scheduled full-PC scans are long and cause the system to slowdown even for hours, but they aren't mandatory and it's up to the sysadmin to plan the schedule. I don't know of any rival product with the same security levels and a better behavior.
Michael
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed February 2022
User friendly protection
It's user friendly and is great about scheduled maintenance etc, overall I felt protected however I was advised to switch due to not enough emphasis playing a role on malware protection.
PROSVery easy to use and can be setup across multiple devices at no extra cost.
CONSMore focused as an anti-virus product rather than anti-malware.
Ruben
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
TrendMicro makes it very easy to protect all my devices from virus' and malware!
TrendMicro is a light-weight, fast AV that does a great job of protecting my devices from harmful websites and files. It's been a part of my arsenal for years.
CONSI really don't have any cons to share. TrendMicro works great and doesn't bog down my computer like other AV software titles.
Oliver
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Easy enterprise AV management
Worth using as is easy to configure overall and deployment into a larger marketplace
PROSEasy deployment to our international locations managing thousands on clients. Very agile and user friendly, easy policy configuration and adaptable to business needs.
CONSPolicy management can be misleading, does need time spent to test and configure initially before wide scale deployment.
Nicole
Sporting Goods, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Review of Trend Micro
This is just nice for our small business set up and my family members too for computer protection. It is easy to set up, discontinue when replace the new laptop, etc
CONSI have nothing to disappointed with this software, very happy with it if compare with other tools I tried before.
Arthur
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2019
Anti-virus with a good database for detecting on PC but consumes some memory
This anti-virus was selected after a comparison between many other options. It runs on background for company users and has scheduled scans every day using administration tools. It was slowing down some computers while running on work time.
PROSRuns always on background, users don't even notice it is running.
CONSSlows down performance when running scans so it needs to be scheduled for hours that user is not working so much.
Becky
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Trend Micro Review
We have this software on our office computers to protect against viruses and malware.
PROSThis software gives us the assurance that we are being protected against viruses/malware.
CONSNot really a problem of the software, but I forget that it's there and I really should be checking it every now and then just to make sure it isn't finding things so I can alert our IT person.
Guillermo
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2018
Security software used to identify and block threats to the system.
- Security in different layers. - Detects security breaches present in the systems. - It allows to have good security in sensitive information. - Mobile security is very useful for our times.
CONS- It has presented the need to download patches to resolve vulnerabilities. - They could improve their support system.
Phil
Non-Profit Organization Management, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed March 2022
Better options
It has been around for a long time and seems to run in the background well without disturbing others functions.
CONSSeems to be there are better options available that offer greater protection from threat actors.
Jonathan
Health, Wellness and Fitness, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Trend Micro Smart Protection Complete Suite
I found the software to do everything an AV software should, along with the ability to remotely monitor and configur agents.
PROSCloud based AV software that works better than what im currently running. Quick speedy installation, small lightweight package that allows constant monitoring.
CONSThe config was a little tricky but was able to pull it off with some tech support. Once up and running, it was easy to maintance and update.
Reason for choosing Trend Micro Smart Protection Complete Suite
Quick, Cheaper, Reliable
Reasons for switching to Trend Micro Smart Protection Complete Suite
Cost and testing upgrades to our system.
Douglas
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2018
Does what it says but has drawbacks
Smart Protection provides multiple layers of protection. Installation is simple and almost automatic. Allows administrators and users to add unwanted emails to the "block list" Alert system is nice.
CONSOur major drawback would be the amount of resources the program uses, really slows pc down. It doesn't have the most friendly user interface.
Amanda
Legal Services, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
4
Reviewed March 2022
Trend Micro offer very good Protection on a budget
I used this program to solely protect my home computers are threats and viruses. It is easy to use and works well in the background. the add and block list is easy to use and helpful to keep out certain threats.
PROSOffers steady protection against spam, malware, and other threats.
CONSDoes occasionally miss somethings. Perhaps a more frequent system update would fix this.
Alfredo
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great application
great application, it works great for me so far.
PROSGreat encryption application, very secure
CONSnot user friendly, Setting it up could be difficult
Anonymous
1,001-5,000 employees
Used free trial
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2018
uses a ton of resorces on your PC. Not worth it.
It seems to work and scan your PC. But other than that, many other programs will do the same without the slowdown.
CONSa ton of different trend micro items showed up. Our computers became much slower and it used a lot of PC resources.