Acuity Scheduling vs Shore

RATING:

4.8

(5590)

Acuity Scheduling has 5590 reviews and a rating of 4.78 / 5 stars vs Shore which has 36 reviews and a rating of 4.06 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (5590)
4.1 (36)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
April 17, 2024
November 28, 2022
Pros/Cons
  • Pros

  • The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • Cons

  • Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.
  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
Read all user reviews
  • Pros

  • Easy to navigate (easiest to use imo in the current market). Email newsletter/marketing with tagging and segmentation tools.
  • AMAZING dashboard with reporting/insight tools for business analysis. Responsive client support.
  • Cons

  • It can be a little unpredictable at times with regards to appointment and odd changes to the website.
  • Customer service told me that I had signed up for a year and they were not going to cancel my account. I think it is ridiculous that I am being charged for a service I am never going to use.
Read all user reviews
Pricing Range
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$
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$
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos