# Customer Appointment Manager Software Reviews, Demo & Pricing - 2026 > Review of Customer Appointment Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ca/appointment-scheduling/customer-appointment-manager-profile/ --- [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / Customer Appointment Manager Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/appointment-scheduling/customer-appointment-manager-profile/alternatives/) # Customer Appointment Manager Review From $295/one time Free trial 1 plan Wondering if Customer Appointment Manager is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Customer Appointment Manager 4.2 [(15)](https://www.softwareadvice.com/appointment-scheduling/customer-appointment-manager-profile/#reviews) Pricing Starting at $295.00 per user one time ### About Customer Appointment Manager Atlas Business Solutions’ Customer Appointment Manager is an on-premise appointment booking solution for salons, spas, massage therapists, medical facilities, driving schools and law offices. Key features include waiting list management, scheduling for recurring appointments, employee work schedules and prevention for conflicting appointments. Customer Appointment Manager provides a daily, weekly and monthly calendar view of appointments. Managers can drag and drop appointments, view employee schedules, send email reminders to customers and view productivity reports. It also provides an appointment form that helps users to view the appointment history of each client, view their photos and schedule recurring appointments. Customer Appointment Manager lets salon managers block schedules of employees for holidays or business closure days. Users can mark appointments as canceled, confirmed, no-show, checked in and completed. They can also create custom statuses and background color to manage customer appointments. The solution is compatible with Windows operating system including 2000, NT, XP, Vista as well as Windows 7, Windows 8 and Windows 10. Wondering if Customer Appointment Manager is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. ## Customer Appointment Manager User Interface ## Popular Customer Appointment Manager Alternatives Main Product Customer Appointment Manager 4.2 [(15)](https://www.softwareadvice.com/appointment-scheduling/customer-appointment-manager-profile/#reviews) Ratings Breakdown - 4.60Ease of use - 4.0Value for money - 4.47Customer support - 4.40Functionality Pricing Starting at $295.00 one time Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4128)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.44Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) 4.8 [(4207)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.40Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1169)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3644)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/) 4.7 [(409)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.18Value for money - 4.46Customer support - 4.59Functionality Pricing Starting at €69.00 per month Get Price ## Customer Appointment Manager Pricing and Plans Starting price: $295.00 one time Free Trial Free Version Standard $295.00 per user, one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Customer Appointment Manager Features - Popular features found in Appointment Scheduling Appointment Management Automated Scheduling Calendar Management Client Database Group Scheduling Mobile Access Online Payments Recurring Appointments Reporting & Statistics - More features of Customer Appointment Manager API Availability Management Client Management Confirmations/Reminders Customizable Templates Email Management Employee Management Online Booking ## Customer Appointment Manager User Reviews Overall Rating 4.2 Ratings Breakdown 5 40% 4 53% 3 0% 2 0% 1 7% Secondary Ratings Ease of Use 4.6 Value for money 4.0 Customer support 4.5 Functionality 4.4 Have you used Customer Appointment Manager and would like to share your experience with others? CK Carr K. Verified reviewer Consumer Services Self-Employed Used monthly for less than 6 months Review source Reviewed July 2022 Customer appointment manager rev 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I like that it helps you with your appointment scheduling. You know when you have a appointment and when to get it done. Cons: Everything is good and working properly to me. Read More OA Othuka A. Verified reviewer Security and Investigations 11-50 employees Used daily for less than 2 years Review source Reviewed April 2024 Aggressive Approach for Customer Help and Appointment 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer Appointment has created a robust form of communication, where there inclusive business coordination. Cons: Customer Appointment has made all the support help reliable, and there are no contradiction. Read More KS Kane S. Verified reviewer Used unspecified for unspecified Review source Reviewed November 2016 Worst application ever 1 THIS APPLICATION CRASHES LIKE HELL. EVERY 5 MINUTES IT SHUTS ITSELF DOWN AND WE HAVE TO RUN MAINTENANCE EVERY TIME. SO STUPID APPLICATION, WASTE OF MONEY AND TIME Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Read More AL Annex L. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Review source Reviewed May 2024 Speedy and Accurate Appointment 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer Appointment Manager ensure calendar is well connected with the users appointment options. Cons: Customer Appointment Manager has a successful time control assistance. Read More JJ Jo-Ann J. Used unspecified for unspecified Review source Reviewed June 2014 Easy to use and learn 4 I do like the features of the Customer Appointment Manager. It is easy to learn and use and the customer support is great. There are some features I wish it included and hopefully they will in the future. The first is the "timelime". I wish that it would show more clearly across scheduled appointments. It is hidden where appointments are scheduled and since our schedule is uusally full we cannot access the time line. I also would like more fields available to address types of appointments/clients (other than services). Also, a buit in "key" to alert staff to an individual's particulars (difficult, owes money, special needs etc). I have set up my own system to do this but no one else really understands my "key" unless I show them. I also wish that there was an automatic symbol or something that indicates we have an email address in the Customer Appointment Manager for an indiviudal. Again, I have had to come up with my own by putting the "+" sign at the end of there last name. These symbols do not show up on the appointment reminders to our clients (glad about that because it would look weird and they may ask what they meant). In general I would like more customizable options. Ratings Breakdown 4 Ease of use 4 Customer support Vendor Response Thank you for the feedback! Here are some suggestions that may help. Adjusting the Time Interval will allow you to view information for the scheduled appointments more clearly. In the Company Options window (from the Tools menu) you can choose from 5-minute, 10-minute, 15-minute, 20-minute, 30-minute, and 1-hour time intervals. The smaller time increments will allow for more space and more detail to be displayed on screen. You can set up Custom fields for both the Customer record and Appointment form. Custom fields are set up from the File menu. Custom statuses for appointments are also set up from the File menu. Each status has a corresponding icon that is displayed on your calendar. You can customize the fields that are shown on the Daily and Weekly views in the User Options window (from the Tools menu). You¿ll be able to display the customer¿s email address, custom fields, status, and much more. Learning resources are available on the Training page on our website. Replied June 2014 Read More EL Evelyn L. Verified reviewer Construction 11-50 employees Used daily for more than 2 years Review source Reviewed May 2020 Perfect software for scheduling 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I love most about this software is that it’s very easy to use and you can customize it to your preferences. Love that it reminds you of Any upcoming appointment as well keeps track Of them. Cons: I have been using this software for quite some time and I don’t have no. Complains as of yet , it would be nice if they have a sms option Reasons for choosing Customer Appointment Manager Pricing was good. Read More LJ Lee J. Used unspecified for unspecified Review source Reviewed October 2014 Not a bad program, but could use improvement for field service businesses 4 We have been using this program for years. We are a service business, so our scheduling is our #1 tool in our front office. This program does the job pretty well. The only real improvement I could see, and this is for service businesses, is the ability to print a map/directions. Many of the other scheduling programs geared towards service businesses have this and it's a nice feature. Yes, this is the day and age of GPS, but from the front end perspective, it's nice to see how long (estimated) your appointments are in travel time from stop to stop. I think this software functions well, but is more likely geared towards companies that don't do field dispatching. A mobile app would be nice as well (again, this is more common in programs geared towards field services). All in all, if you have a service business, where you are dispatching trucks and technicians, this program is "OK". You will find that you quickly outgrow the programs capabilities ..... Ratings Breakdown 4 Ease of use 5 Customer support Read More MS Michaelle S. Used unspecified for unspecified Review source Reviewed June 2014 Good Program 4 A new program for us, and a big improvement. It has a short learning curve. We wish it would allow us to CHOOSE how many hours of the day it shows so we could have more room for the entries. If it shows less hours, say 9:00 to 5:00 we could have more line space for each entry? Otherwise, a great program. Wish it did the dishes also. Ratings Breakdown 5 Ease of use 5 Customer support Vendor Response A couple things you may want to adjust are the Time Interval and Zoom. In the Company Options window (from the Tools menu) you can choose from 5-minute, 10-minute, 15-minute, 20-minute, 30-minute, and 1-hour time intervals. The smaller time increments will allow for more space and more detail to be displayed on screen. The Zoom option (from the View menu) will also change the way your calendar looks. Thank you for your feedback about Customer Appointment Manager! Replied June 2014 Read More VN Vasu N. Used unspecified for unspecified Review source Reviewed June 2014 Multiple appointment selection 4 Most of the time we have to move multiple appointmenst from a day to another. In current software we have to cut and paste each appointment. Would appreciate a future that allows us select multiple appointments once and, cut or copy and paste at other location. Ratings Breakdown 4 Ease of use 5 Customer support Vendor Response One of the easiest ways to move an appointment from one day or time or employee to another is to simply drag and drop the appointment to the new place in your schedule using your mouse. However, this would still be for rescheduling appointments one at a time. We'll forward your suggestion to move multiple appointments at one time onto our developers for consideration. Thank you for the idea! Replied June 2014 Read More DR Deborah R. Used unspecified for unspecified Review source Reviewed June 2014 Great for Small Businesses 4 It would be great if we could sort the different calendars alphabetically so the main used calendar could always be the first one that appears when the software is opened. I do appreciate that we can have several calendars within one software program and that we can share the program across several computers. It is great for small businesses with busy schedules. 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