MioSalon
About MioSalon
MioSalon Pricing
MioSalon has four different pricing plans. 1. MioSalon Lite: Free 2. Lite Plus: $29/month/outlet 3. Standard: $49/month/outlet 4. Premium: $99/month/outlet
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for MioSalon
1 - 5 of 16 Reviews
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
I love the software , its very friendly very easily to use.
by using this software we come known this that we don't need any kind of paper work or mannel work thats the best part regarding service, work, product , package or prepaid service.opsa
PROSIts user friendly. if I want any data related customer, staff work , work or income its very easily an in one touch this report will come. tax wise its value for money software.
Selvakumar
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
It's a excellent solution for the Salons & Spas. i have tried so many software, Waffor is the Best.
1. Customer Retention. 2. Online Bookings. 3. Communicating offers thru SMS. 4. Proper Billing & daily sale report SMS. 5. Intimation on Cancelled bills. 6. alert on database download. 7. auto service remainders to customers. 8. Greetings to customers. 9. Campaign Tracking. 10. Overall user friendly.
PROS1. Ease to use, 2. appointment on online. 3. automated SMS for the billing, reminders & even for appointments. 4. customers 360 degree view. 5. Various reports for any kind of analysis. 6. Staff Performance & customers segmentation. 7. Appointments linked with the Facebook page & websites. 8. Campaign recommendations, Greetings or remainders & reward points to customers. 9. No backup required, anytime customer support. always improvising the software. 10. Best software in the industry with the economical rates.
CONS1. Improve more on the bill discount for the clarity to customers. 2. Staff attendance to be improved with the regular duty timings and the overtime calcualtions. 3. Salon Logo to be printed in the Invoice.
Vendor Response
Hi Selvakumar, Glad to see your detailed feedback and encouraging words about our salon software and services. The enhancements you mentioned are very much in our plan and you can expect them soon. All the best to acquire more new clients & retain them cost effectively. Thanks, Team Waffor
Replied June 2017
Robin
Verified reviewer
Business Supplies and Equipment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2023
Stay Away from this Software
Affordable, Relatively good design, good user interface, they used to have a good sale person (who left not surprisingly)
CONSUnfortunately, MioSalon is a terribly run company and the software suffers from it. I wasted numerous hours setting up the software before realizing it was full of bugs (for example, the employee's commissions were wrongly calculated). Because I spent so much time setting it up, I wasted even more time telling their team all the the bug, following to make sure they were fixed, only to be told that I "should accept the software is it is and they do not have time to fix the issue I am raising, they have other development priorities". I am left with a software I cannot use, and cannot trust. Their customer service team is one of the worst I've experienced. Absolutely careless, and incompetent. Stay away from this software.
Vendor Response
We sincerely apologize for the inconvenience and frustration you've experienced with MioSalon. Your feedback is incredibly valuable to us, and we take your concerns very seriously. We regret that you've encountered issues with our software, particularly regarding the commission calculation, which is slightly different from your operations. This is not the experience we strive to provide for our clients, and we understand the impact it has had on your business operations. Please know that we are actively working to address the issues you've raised and improve our software to ensure a better user experience for all our clients. Your feedback will be taken into consideration as we prioritize our development efforts. Team, MioSalon.
Replied March 2024
Rajesh
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Best comfortable and supportive software
The data are safe and secured . The renewals alert and extensions are helpful. The support received via call and remote desk are more easy to work on and understand the product .
PROSGreeting & anniversary reminder messages Monitoring the exact available packages Product inventory is useful Payment gateway is very effective
CONSNeed to use in alternate browser & multi windows function needed
Reason for choosing MioSalon
The way of approach the support ,polite and very patient .
Amirtha
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
User Friendly software
Easy to operate,easy to tally cash at the end of the day, staff performance ratios are very useful.Can secrete the active and inactive clients
PROSOffers can be sent to the client,Bills can be sent as message,booking alerts,
CONSit doesn't work offline.it doesn't accept packages
Vendor Response
Hi Amirtha, Thanks for sharing your feedback about Miosalon software. 1. Yes, we don't support offline. It is a online software with real-time online booking. (So no choice of offline) 2. But, we have the packages features. You can effectively manage multiple services together. ie. Bridal package, pay for 5 sitting and take 6 sittings etc You can ping us in the InApp chat to get assistance. Regards, Vedha
Replied August 2018