
Dashboard

Supported Operating System(s):
Web browser (OS agnostic)About OnSched
OnSched is a cloud-based scheduling application that allows users to book appointments online, automate marketing campaigns, capture and segment customer data and engage with customers by offering custom deals based on their usage.
Features include online appointment booking and rescheduling, SMS or email reminders and a dashboard for analytics and reporting. The product also offers automated marketing capabilities that include managing appointment wait lists, multiple resource logins and creating and configuring customizable deals.
OnSched's payment processing features include capturing a detailed audit trail of customers' payment histories and transactions. Loyalty programs can be created, with functionality for including recurring membership r...
Dashboard
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2016
Gary from Star Detail
Company Size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2016
OnSched really is just solid!!
Scott and Connor have been life savers for us for the last month, while trying to learn how to effectively use your system, for our needs!!! We want to spend our time pleasing customers not wasting time messing around with our scheduling system I think the best part about using onsched is the new business we're getting. I didn't realize how effective email marketing was. It's pretty cool when we're slow to be able to just hit email customers and let them know that we have open spots. Very cool.. Although change is always hard we are happy with onsched and glad we made the change!! We love the chat on the site - we were convinced it was a robot at first because of a lightning fast response we got at 3am (LOL), but we have always received a very quick response when we have needed to use it otherwise Your staff knows the system very thoroughly, and we've managed to push through a few little problems we had early on without pain so thanks so much guys!!!
Pros
AMAZING!! customer service Really great system that met all of our needs It's actually brought us new business
Cons
There's a few things that are a little bit confusing in the portal that take a little bit of getting used to. Or maybe it was just us.. One other thing that was annoying was a little bug with uploading images. I'd always have to upload images twice for them to work.. kind of a pain
September 2016
Andrew from Friths tattoo shop
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2016
Works great for my studio, makes things easy
I've had a pretty good experience. I was cold called by scott one of the sales reps from inksched.com, onsched's sister company specific for tattoo artists. He figured out what my pain points were and sold me on the software to solve them. They have done that and more! impressive
Pros
- Seeing everything in one place - getting rid of the people who cancel half an hour before appointments. We usually get 3-4 days notice now because that's when our reminders go out - I can see how much money my staff should be making based on how busy they are
Cons
Nothing really
August 2019
Jean-Philippe from Obkio
Company Size: 2-10 employees
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
2.0
Customer support
1.0
Functionality
3.0
August 2019
I don't recommend
Pros
The software is flexible and the pricing is adaptable
Cons
The user experience wasn't optimal, there is no self serve functionality for basic requirements (like billing or API setup) and there are inconsistencies with the product. You need to pay to try their product
September 2016
Bacha from Inkaholics
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2016
Great for Tattoo business
onsched is a great tool for our tattoo studio. We use it mainly just to look at what our artists are doing on a daily basis when we're not there. Our artists take a 50% cut of what they (and we) book, so it's really useful being able to pull up reports that show how much each artist did in a week and making sure the payout matches that. If not, there's usually something going on. The first week I used onsched i ended up firing one of our artists because he was stealing. wouldn't have ever even known if it weren't for appointment booking software, who would have thunk
Pros
- Audit trail - See what's going on
Cons
- Weekly view is very different than what I'm used to
September 2016
Frisco from Skunx Tattoo
Company Size: 51-200 employees
Industry: Consumer Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2016
Great platform to manage tattoo studio
I had a great experience dealing with Scott at OnSched. The team is fantastic, and the software does everything I need it to. It has email reminders, SMS reminders which my clients love and everything is completely configurable to fit your needs. I loved that I could restrict the online booking to only people that I allow by pre-registering them
Pros
I can restrict who can book appointments online by making sure they're pre-registered
Cons
They don't have a mobile app yet