




Appointment scheduling





Supported Operating System(s):
Web browser (OS agnostic)About Reservio
Reservio is a cloud-based appointment scheduling and online booking solution that enables users to create, accept and manage appointments. The solution caters to the needs of nonprofit organizations and small to midsize businesses. It also offers scheduling features for the needs of enterprise-level customers.
Key features include creating and managing online bookings, sending automated meeting reminders, tracking business performance and the option of creating custom branded content. Scheduling features include the ability to create pre-defined scheduling workflows, capture customer details and transaction history and set role-based permissions.
Reservio can integrate with third-party applications and it can manage multiple calendars for multiple loc...
Appointment scheduling
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
January 2020
EDUARDO from EDUARDO STYLE
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Multidisciplinary, flexible, functional and robust.
Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.
Pros
Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.
Cons
I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.
July 2020
Vanessa from Gateway4Women (Cumbria Gateway LTD)
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Easy to learn and implement for anybody
I spent a few hours researching and comparing different booking systems . I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it. I found it easy to find my way around the software and teach to my colleagues who will also be using it. It does everything we need it to do, allowing us to do both singular and group bookings and giving us the option to make appointments public or private which was essential with the type of varied work we do.
Pros
Easy to use interface even without prior experience with type of software. Ease of use for the rest of the team who will be using the software. The statistics and data reports are extremely useful and important for us to access and assess data quickly and efficiently. The "connectivity" for both staff and customers is very efficient and customisable allowing for clear communication. Any teething problems have been quickly resolved with on hand help from the team at reservio through a chat box on the site.
Cons
It would be great to have a html code that allows me to embed the calendar into our website rather than just putting a link to the booking form.
Reasons for Choosing Reservio
Customer service location, price, ease of use
Reasons for Switching to Reservio
Microsoft outlook only allowed for us to make bookings internally (receptionist over the phone) We have had many mistakes and thinks can get quite confusing!
January 2021
Levi from TEN North East Limited
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
January 2021
Young Carers
Excellent service received from Reservio. We cant wait to start using the Pro software now we have upgraded.
Pros
I absolutely love that the app emails clients confirmations emails. This is a job that usually takes staff a significant amount of time so having a software that does this for you has been of great help.
Cons
It would be useful to be able to trial the additional features not included in the free trial (personalised messages) before purchasing.
August 2016
Hynek from Scootland
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
August 2016
Not 100% solution, unfortunately
Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying
Pros
Customer service reacts very quickly
Cons
It does not work as it should. Synchronization issues are still appearing after serveral months
October 2020
Ismael from Croix-Rouge française à Lille
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
October 2020
Excellent app !
Pros
With containment, I was obliged to control the flow of people coming to my premises, and the best way to do this was by appointment. Reservio allowed me to do this easily, with a reliable and attractive software, and a customer service that listens!
Cons
Even if the application is complete and functional, personalisation by company is not possible. BUT we can easily communicate our needs to developers who say they are taking it into account for the future and that's great :)