TimeTap
About TimeTap
TimeTap Pricing
PROFESSIONAL: (Solo) 1 Staff + 1 Location, $24.95/mo (monthly) or $22.45/mo (annual) (Team) 5 Staff + 5 Locations, $39.95/mo (monthly) or $35.95/mo (annual) BUSINESS: (Solo) 1 Staff + 1 Location, $44.95/mo (monthly) or $40.45/mo (annual) (Team) 5 Staff + 5 Locations, $74.95/mo (monthly) or $67.45/mo (annual) Enterprise plans are also available and tailored to your needs.
Starting price:
$28.45 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for TimeTap
1 - 5 of 239 Reviews
Kathy
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Just what I needed, and more than I hoped
I love that it seems to understand and anticipate all the functionality I need (before I knew I needed it!). And that can be more and more complex as I offer a wider range of products, services and programs. It's a powerful program yet not so complex that we need deep expertise in programming to design the communications, notifications and interface the way we want. And the customer support I've received from my onboarding supporter Cust support rep has been truly fantastic! So quick, thorough and clear. That type of excellent support and follow-up speaks volumes to me about this program.
CONSI'd say that due to how robust this program is, it's critical to get onboarding help when you're first starting out with it, and not try to accomplish all your essential tasks without that added support.
Vendor Response
Kathy, Thank you so much for the kind words! Glad to hear you feel well-supported while you navigate all of TimeTap¿s tools to make your business run smoothly. As always, we¿re here if you need us and do appreciate the feedback, truly shows we¿re going in the right direction.
Replied February 2018
Joel
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Time Tap has streamlined scheduling client calls. I set my availability, they choose what works
I am more productive using Time Tap. I set the times I am available; the types of interactions clients may choose from and then give them control of when they set up our sessions. This frees me to work on other projects, knowing that my clients have a clean, professional looking way to schedule time with me.
PROSBeing able to copy and paste my personalized Time Tap Link into emails, helps my clients schedule meetings. This saves all the back and forth emails, "does this time work?" Time Tap is much more productive. I have embedded the Time Tap scheduler on my website and on specific landing pages. What a great tool to convert visitors into clients. They can take action and be in control of their schedule. I get to speak with potential clients in a planned way, allowing me to be more productive.
CONSIt took me a while to learn how to navigate the different screens. I have a system in place now that works well for me, but I am not sure it is the most efficient way to use the software.
Vendor Response
Thank you Joel for your feedback. We're pleased to learn the system has been working so smoothly for you.
Replied July 2018
Hayri
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed October 2020
Poor support even in Business Plan
- Easy to customize - Easy to manage - Price acceptable for huge teams
CONS- Very very bad support even in Business Plan. They promise to arrange a dedicated phone number in Business Plan. I asked for a dedicated phone number and it has been over 1 month and no solution. Support team even does not reply my messages for over 15 days !!! - I have been using this program for over 3 years and the system is buggy. They always release new version but in each version system gets buggier
Chari
Verified reviewer
Facilities Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Wonderful
This has saved so much time automating everything. Once you have figured out how to work everything it is quick to put the information in that you need for each appointment.
PROSCustomer service is amazing. There are some days where it may take a bit for them to respond, but they always have detailed answers and will let you know if they are working on a feature you asked about or may suggest it to their programmers to work on. They have very detailed help documents.
CONSIt takes a little bit to navigate around and figure out how to use everything.
Vendor Response
Hi Chari, Thank you for leaving us this great review! We definitely understand that there is a bit of a learning curve to using the software, but I'm glad that you were able to use our support team as a resource to get up and running! It's also so great to hear that TimeTap has been able to save you time through automations! Music to our ears! Thanks again, Lucy
Replied December 2018
Tony
Verified reviewer
Staffing and Recruiting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Overall GREAT, ease of use . . . not so much.
I used TimeTrade in the past and close my account because their customer service was minimal to non-existent. I've had to ask for help with TimeTap several times and have been very satisfied with the response and support. To date, I'm very happy with the software and (more importantly) the service I've received.
PROSTimeTap allows me to automate my scheduling process. My customers (candidates) can easily schedule a time that is convenient for them and all I have to do is send a link. Easy Peasy!
CONSIf you're NOT a code writer, setting up is a pain in the arse. I don't know how to make it easier, that's why I'm NOT a software developer.
Vendor Response
Hi Tony, thanks for taking the time to leave us a review. Please feel free to reach out to us at support@timetap.com if you have any other questions about your account.
Replied October 2018