Yocale is a cloud-based appointment scheduling solution for small and midsize service providers. It is used by businesses in a wide range of industries, from health and beauty to automotive and legal services.
Yocale offers online booking, with different options for allowing clients to either book directly through the app or request an appointment time. Notifications are sent to providers any time an appointment is booked, cancelled or changed online.
Customer alerts are also sent to avoid no-shows. The scheduler offers multiple staff calendars and can sync with external calendars to avoid double booking.
Users can create a profile page their location, customer reviews and staff profiles, and it is automatically search engine optimized. Customer management features include a client dashboard and individual client profiles.
Yocale offers native mobile apps for iOS and Android. It offers support via email and phone.
JOEL from VIEWPOINT OPTICAL
OPTIONS TO SCHEDULE. PRETTY COLORS.
REASONBLY GOOD TECH SUPPORT.
THEY RESPOND TO QUESTIONS IN A REASONABLE TIME
IT IS PAINFULLY SLOW TO LOAD AND TO SHOW YOU THE CALENDAR.
You can wait and wait as the wheel turns...
Dayna from Noah's Barque
The ease of use and clarity provided through various options for example colour coding of services.
The inability at this point to search clients by dependants is somewhat frustrating to work around but they are working on this we have been told.
Susan from Edgemont Massage Therapy
Employees number: 11-50 employees
Additional features as well as better service.
The people behind the product work so hard to meet our requests and deal with any issues that come up. They are prompt in responding to our clients' needs which is fantastic.
Some clients had difficulty at first because we changed systems and this one presented differently although in the end much better.
Loreen from beauty by PREEN
Employees number: 1 employee
Yocale is the first online booking system I have used and it has been a great experience -- from set up to now having used the system for almost a year. There have been some minor hiccups along the way, but the team was always dedicated to looking into the problem or a fix was already in the works. I have referred a few people to use Yocale and I will continue to do so!
That is Canadian based! So many of the leading competitors are from the US. The tech support has been great and I also find the system easy to use. New updates are always being released for more features which has been very useful as well.
There were some hiccups with client reminders (my clients have become reliant on these reminders) which resulted in some confusion. Some features that would be great for my business are still being developed -- this is really the only reason I would look elsewhere.
At the time I started my subscription with Yocale my business was very small. As Yocale as developed so have my needs for more booking features. It has been a cool journey to see Yocale grow and to continue to release what my business needs -- user input is definitely heard and appreciated!
Alan from Alan Schmalzbauer RMT
Employees number: 1 employee
I have enjoyed using this software for the past year. Price is just right and has most of the features I was used to from Mindbody. Overall very pleased
Sima from Sima Mazarei Notary Public
Yocale is the BEST! I love Yocale, my clients can book an appointment 24/7 and get notifications anytime an appointment is booked, cancelled or changed. I have a list of all my clients with their contact information and history of all their appointments and cancellations. the list goes on and on. last but not least their customer service is above and beyond helpful THANK YOU YOCALE
Kira from Kira Lynne, Life Coach and Counsellor
Aside from a few glitches, and a slow loading speed at times, I've been very happy with this software, particularly the customer service. My questions are always answered quickly, and Yocale works hard to find answers and resolutions in a timely manner. Thank you!
Nima from Rayonnant Imaging
A very successful and hard working team came up with this brilliant solution. Thanks you and wish you success.
Sherry from Medic Laser
Employees number: 2-10 employees
Congratulations !!!! I'm so happy with my Yocale program' You and all Yocale team working hard to satisfy and support your clients. this is an incredible program that makes my job easier. I as a Yocale client am happy with the service you provide. I believe Yocale deserve this award and wish you more success. Congratulations to all Yocale team :)
It's easy to use for my clients and staff in our Clinic. The best option that i like the most is that reminds our clients appointment automatically.
Iman from Tootoonchi Chiropractic Inc.
Great scheduling software that makes online booking easy for chiropractic patients and reduces No Shows significantly!! Patients are able to Book, re-Schedule, Cancel appointments during after hours making office schedule always up-to-date!!
Ali from Tootoonchi Chiropractic Inc
This software has made it easier, faster, and more convenient scheduling for our patients and staff!
Holli from Holli Husband RMT
I switched to Yocale last year because of it's online marketing as well as the ease of it's features (and it's Canadian) I love Yocale, My clients love the system and express how happy they are about how easy it is to use... often. It's simple and straight forward, for them and I, which is great, I don't have to spend hours on the phone any more booking people in or explaining the system, Yocale has a help number for clients to call if help is needed. Personally, the customer service has gone above and beyond to be in touch, when I have had a question.
Sam from Global Physio Centre
This is a full feature and sophisticated online booking software yet easy to use. Great for a serious jobs!
Yeganeh from Multi care health clinic
Yocale is a very easy to use but powerful cloud based software. What makes it standout are the business management features such as invoicing, client relationship management, notes/charts, reporting, marketing etc. customer service has been great. Price point is very competitive.