muse.ai
About muse.ai
muse.ai Pricing
$0/trial Visionary: $8/month (billed monthly) and $5/month (billed annually) Venture: $32 / month (billed monthly) and $20/month (billed annually) Enterprise: Contact Muse.ai for pricing details.
Starting price:
$8.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for muse.ai
1 - 8 of 8 Reviews
Joseph
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Finally, the search for an inexpensive, quality, fast video host is over!
The speed. Videos upload fast, they get loaded fast and they play fast. Never a buffering delay.
CONSI would have preferred a little more ease and player options for video collections, but customer support ALWAYS answered my questions promptly, provided valuable assistance and solved issued in a flash.
Reason for choosing muse.ai
I was talking with my cousin about my video host problems and she suggested Muse, a service she had been using and was very happy with it. To tell you the truth, I wasn't expecting much but was blown away at the speed, ease of use and customer support.
Reasons for switching to muse.ai
I was using Kaptiwa which was supposed to be designed for marketers but when I needed it, it was buggy. There were times when I could not make a video go from private to public or make changes. I also tried Vimeo and subscribed to them for a year but it's costly.
Osama
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
Fast and inexpensive Video CMS
We have an mobile app, NurulQuran Audio, that displays videos. So we were considering a VPS or Vimeo to host the MP4 files. Muse.ai does a good job delivering the video files. You have to ask them to give you the shortcut to the get the direct links to the files.
PROSMuse.ai is a simple online software to organize, display, and share your videos. It comes with 500 GB of storage and unlimited bandwidth. Price is a huge plus point, and it is one of the top inexpensive software coming at $5 to $4 a month. Muse is quite fast in uploads and analyzing the files. User controls are fast and easy. I also noticed that it resumes uploads. It has some artificial intelligence like detecting text, faces, objects, and speech. Since most of our videos are in Arabic or Urdu, so I did not find them useful. Muse.ai does not have ads or any watermarks on your videos. Customer service chat is quick and helpful. However, sending a message from the dashboard panel did not get me any response. It has an API that could come in handy when creating your own mobile app. It has collections to organize video into categories. They can be displayed in a public page (channel) like muse.ai/Quran
CONSMy biggest complaint is that it should give viewers the option to download low resolution versions of the videos. However, online chat did give me a workaround. Other minor things that should be added are: Add Videos as favorites. More keyboard shortcuts. Arabic and Urdu AI analysis. Change default option for visibility.
Reason for choosing muse.ai
Lower Price
Mathieu
Design, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2021
Terrible customer support
Muse.ai didn't have a free trial mode but they did mention that they would cover refunds in 72 hours if the product. I have decided to pay for it to give it a try, and their service does do a good job at what it does, it just didn't do exactly what i needed. So i reached out to customer support and it's been by far the worst support I've received. It's now been weeks, with many follow up emails, and I'm not hearing back from them and I still didn't get a refund. It's now been well over 72 hours and I wouldn't be surprised if they refuse me the refund because of it. I would avoid this service entirely because of the extremely poor, or even non-existant, customer support.
PROSEasy to upload videos and generate links for embeds.
CONSCustomer support seems to be non-existant. I've reached out many times without answers.
Helen
E-Learning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Muse for all my video management needs
Excellent. Great value for money and a quality service
PROSEasy upload and categorisation. Easy to embed and the player looks great. Nice clean interface. Transcription is excellent.
CONSHaving to download closed captions and re-upload to video. I'd prefer if they could be automatically added.
Reasons for switching to muse.ai
Vimeo was too expensive and Adilo was very restrictive and wanted upsells.
Melanie
Research, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Excellent Video Hosting Platform
I'm so happy I chose them.
PROSThat it is super user-friendly. The tools it has for editing videos and sharing them.
CONSNothing! I love everything about Muse AI.
Katie
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Great product, service and functionality
I am shifting all my videos from YouTube to muse so that I can have no interruptions or ads randomly showing up at the end!
PROSI love the ease of use and 'slick' design of the interface.
CONSThere is a problem with using the embed feature on my membership site. Customer service were extremely helpful and gave me a few workarounds. But unfortunately, only the 'basic' embed actually remains stable and this doesn't fit inside the container properly.
Reasons for switching to muse.ai
YouTubes continuously changing policies and over-reaching censorship of alternative voices - even those who are experts in their fields!
Brandon
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Feels Good
Great!
PROSSome ups and downs finding the downs to be my error :) They will work with you all the way. Love the product.
CONSI think overall it has bee a very good experience
Reasons for switching to muse.ai
Cost too much, wasn't what I was looking for. didn't do what I needed them to do.
Jason
Education Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Good low cost video hosting with nice features
- Easy and fast service - Similar to other video cdns - voice to text is accurate - service is quick to answer and add new features
CONS- Works well for what it is, not sure what would need to be different