We gave Bidr a try at our school and were blown away by the results! Not only did we raise a lot more money than usual, it made the entire process such a breeze compared to before. There were also no disputes over who "won" an item at the end of the night. Even people who didn't attend tge event were able to bid and that was a hit, too! From ticketing to printing out bid cards to easing the checkout process, Bidr exceeded every expectation we had. We'll use them for our next event for sure!

How easy it was for everyone to use. How much work was eliminated by using it on the backend.

Can't think of one right now.

I planned a first ever fundraising event for my son's hockey association. We used Bidr for event ticketing, silent auction, and a raffle. We had several of our hockey teams that were traveling during the event and without Bidr they wouldn't have been able to participate! Check in was a breeze. Our volunteers used their cell phones to scan in the guests and our auction had a lot of action. The event was planned very last minute and we were able to start selling tickets 3 weeks out and added our auction items the week before the event. This would never have been possible with "old fashioned" paper bid sheets and selling tickets in person. The best part was check out. When we ended the auction guests paid on their phones. No lines! They then just showed us that they had paid on their phones and we gave them their items. We LOVED Bidr! We had everyone from 20 somethings to 80 year old grandparents and we had NO complaints!

Eliminates check in and check out lines. Less work for organizers. Attendees are not glued to the auction table.

We loved everything!

Platform is great, customer service is terrible.

I really liked the look of the event page and how the items were cataloged. The instructions were fairly simple for everyone to follow. When I was able to speak to a customer service rep they were very pleasant.

There is no-one to speak to fro any technical support or follow up questions. The platform is fairly easy to use although tedious to enter information ( you can only add one picture at a time). I used Bidr because I was already using Travel Pledge and they recently partnered so it was upon their recommendation. Travel Pledge is EXCELLENT! They assign a representative who called at least every other week and every week leading up to the event. I signed up for Bidr thinking I was going to get the same customer service but I was VERY wrong. I spoke to a rep once and had a very pleasent phone call with him. I requested that he follow up with an email with his contact information which he said he would do. No contact information, no phone number. I had a lot of questions 2 days before my event on check out, and how to follow up with my customers if they purchased their marketplace items. I was told they are very busy and in order to speak to them you have to schedule a phone call days out. Unacceptable. I'm now days out of my event and still have not had an actual person call me to answer any of my questions. Everything is via email with lag time. They should not advertise having 24/7 support and really shouldn't bother with their phone number, regardless of the time you call it leads to a generic voicemail and no-one calls back. Although the platform was great, the customer service is severely lacking. T

Bidr makes it really easy to manage a silent auction / fundraiser. From ticketing to managing items and raffles, and even accepting donations. And their customer service is top notch, anytime there is a problem there is always someone who is willing to walk through the problem, help to find a solution or take it to the Bidr team to work on a resolution, and their turnaround is pretty fast!

Fast, Easy to use, lots of features. Fast and reliable customer service.

Navigating can be cumbersome sometimes. But they are always working on changes and updates and their admin is about to get a refresh.

Overall, I would use Bidr again for the price. I am hoping they will continue to improve the software to help nonprofits be able to capture more information in the near future.

I liked that it was easy to use- very intuitive and user friendly. I used it for a n auction that I conducted for a client who had little extra money to use mobile bidding.

I wish it had a feature where you could input live auction bidder numbers so you could check them out quicker. That would be especially helpful for Fund the Needs.