About ReadySetAuction

ReadySetAuction is a cloud-based bidding management software designed for small and midsize nonprofits. It offers donation management, guest management, event websites, mobile bidding, cashiering and payment processing within a suite.

ReadySetAuction features donation management, which allows users to select items for bidding, list them on the bidding portal and track in-kind gifts, consignments, sponsorships and cash donations. The product also allows users to design mobile-responsive bidding sites using built-in templates. ReadySetAuction supports three different types of bidding: standard, max bidding and immediate purchasing.

The seating management feature lets users track and sell tickets for bidding events. The software updates ticket availabili...


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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of ReadySetAuction

Average User Ratings

Overall

4.69 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

November 2017

Janine from Garden Spot Village

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Mind blowing

Saved us time and money!

Pros

Just about EVERYTHING! My company switched from Greater Giving to ReadySetAuction this year for our Fall Festival and Silent Auction and what a difference did it make. RSA saved me so much time this year, all I had to do was put the correct information in and the software did everything else for me (no more days of having to type the same information 3 different times in 3 different places). This software is EXTREMELY user friendly, their customer service is top notch and the price is right. Another benefit for me was it's compatible with DonorPerfect! I would highly recommend this to anyone!

Cons

I really have no BIG complaints about this software. My only hiccup was that you can't have 2 packages with the same name (for instance, we do a silent auction of gift certificates and if you have 2 gift certificates for the same place and same amount but you want to separate them, you have to change the name of the second one slightly, even if that means just putting an extra space).

Response from SofterWare

Replied November 2017

Hi Janie, Thank you so much for the awesome testimonial! Our product manager submitted your suggestion for improvement to our Suggest & Vote, where clients submit their ideas and vote on those that are most important to them. Every release of ReadySetAuction has included at least one client suggestion, so we truly are listening to your feedback.

May 2018

Sarah from Bradford Academy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Organized data and payments give donors / bidders confidence and give staff sanity. Worth the $.

ReadySetAuction has enabled us to raise money for significant growth projects at our school.

Pros

ReadySetAuction allowed me to lead a team of excellent high school students to complete our auction checkout very quickly, after only a couple of short training meetings (1 hr or less). Data entry also went very quickly and with minimal errors, thanks to good software design. ReadySetAuction allows many people to share the load of data entry, check in and checkout. It is not 100% foolproof but has good safeguards. It has all the features I needed to manage and present our auction data and take payments. The instant email receipts are my favorite feature, because they are useful and look professional to our guests. This system is very well designed and has been tested over years with many customers. We have had no serious problems in 3 years of use... no lost data or payments. Thankful for reliability! For 3 years we used the Complete plan (paper bid sheets, self checkout option), and it has gone so well that we are hoping to upgrade to mobile bidding next year!

Cons

Event website design themes are limited and look a little dated. (Yet it's functional and we can't make it too ugly either, which I appreciate!) Guests must create an account before purchasing tickets or even seeing ticket price options. We finally realized we need to put prices into the main text of our event website to shrink this barrier. Both of these problems were true for us this year, but could be fixed before next year... a great thing about a web application!

Response from SofterWare

Replied May 2018

Hi, Sarah, Thank you for taking the time to write a detailed review, and I've passed your information onto the Product Manager for ReadySetAuction, Evan. He replied: "Please let Sarah know that it is on the development road map for this year to eliminate the barriers noted regarding creating an account before purchasing tickets and about displaying ticket prices." We're very happy that you have used RSA to save organization time and to generate more revenue at auctions, accurately, confidently and securely. We agree that a short training session with all staff prior to the event is a key to success. Thank you for your feedback! ~Susan Manager, Client Relations

November 2020

Michelle from Conservation Federation of Missouri

Company Size: 2-10 employees

Industry: Environmental Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Great Software for online actions

The benefits of this software are wonderful. We are excited to use more of the features of this software going forward over the next 6 months. The users shared their experiences with us and said it was very user friendly to use.

Pros

The product is easy to use. There are many great features to this software; the text notification that the bidder has been outbid on an item. Also, after the auction had ended the ease of sending out invoices and receipts were awesome. We were able to close the online auction on a Thursday evening and we had all payments in by Monday morning. In the past, this process took much longer. We also enjoyed having a donation only for those who didn't win an auction item but still wanted to give.

Cons

One of the features we miss from our old online auction is the advance arrow to the next item when you are in the description view of the item. The only downside is having events overlapping, but the company was able to come up with solutions for our needs.

Reasons for Choosing ReadySetAuction

It was built into our Donor Perfect contact and it was one best add ons.

December 2019

Michael from Blu Creative

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Functionality

4.0

December 2019

Good option for charities and non-profits

ReadySetAuction has been perfect for running auctions (both online and live) for various non-profit organizations. It's easy to set up and get running even for the non-technical people.

Pros

First and foremost, ReadySetAuction is amazing solution for non-profits looking to run auctions. RSA integrates perfectly with DonorPerfect allowing you to keep track of everything under one roof. The interface is relatively easy to set up, but be prepared to invest a good amount of time setting up and adjusting your auction or event, as there's a ton of settings and variables that need to be adjusted.

Cons

It takes a bit of time to set up an auction or event, and the flexibility/customization of the program is a bit limited.

Response from SofterWare

Replied February 2020

Thank you for completing a review of ReadySetAuction. ReadySetAuction integrates with DonorPerfect. We have many clients that use this software for their auctions. I am glad to hear you were successful using it for your auctions. I the Client Relations Team can be of assistance please call us at (800) 220-3537. Regards, Ellen Molon, Client Relations Specialist.

August 2020

Dina from But God Ministeries

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Made going "Virtual" easy!

I love Ready, Set, Auction and have not only recommended it to many people but have also had many people who participated in my events ask me about it. I highly recommend the telephone customer service with the package. I honestly think that should just be added into the cost and included, because you can save yourself hours of stress and frustration with one quick call. Their phone customer service is very good. One thing I like most about RSA is that they are very responsive and if you have an idea or a request for a change, they are very likely to listen and actually change it! That is rare. Much better than the systems I used to run events at much larger organizations. Money well spent. We eliminated the need to do a live auction AND a silent auction by putting all our big ticket items in a mobile auction!

Pros

This product is easy to use from a auction standpoint and made having a mobile auction very easy! I have used it once in a Live event experience (with a mobile auction) and once in a 100% virtual event environment. Great turnkey process for a mobile auction!

Cons

It is a little difficult on the Patrons to have them have to sign in and make a password every year. Many people ended up getting confused and making a duplicate profile with a different email. A link to the original profile for those that exist already with a "forgot password" option might be more streamlined.

Reasons for Choosing ReadySetAuction

Best all around product for everything I needed, event management with donor base info, online website, ability to put sponsors logo's on website, online sponsor options, online tickets and most of all Mobile Auction with flexibility on how long the auction can stay open.