About Sharp Auction Engine

Sharp Auction Engine is a cloud-based auction software that helps companies set up auction websites and conduct online auctions. It caters to small and midsize businesses. Primary features include catalog management, an auction calendar, bidder management, auction reports, credit-card payments and bid management.

Sharp Auction Engine allows users to create a personalized online bidding platform for their business. Users can customize the branding, address and database of the website. The calendar provides a list of past, current and upcoming events. The software provides credit-card processing through integrations with Stripe and Paypal. Users can live stream actions or display pre-recorded videos within the listings. 

Sharp Auction Engine is ava...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of Sharp Auction Engine

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

August 2018

Maggie from Auction Surplus Tucson

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Absolutely critical for our business

Our entire business is an online auction, so the Sharp Auction Engine is a huge part of us being successful. Their team is always helpful and willing to answer our numerous (and frequently really stupid) questions, and any time we have a problem they help us to figure out what went wrong and how to solve it. The software is also really really easy to use, and all of our employees, even the not very technology-using ones, can use it with a little bit of training.

Pros

Before we selected Sharp Auction Engine, we looked at probably 5 other software systems to use for our auction company. Sharp has the best price, value, ease of use, and the best customer service we've seen. It is really easy to upload an auction from excel, and their spreadsheet includes all the things your customers need to know. Once we learned how to number our pictures correctly, the bulk picture uploading was super easy. We really haven't encountered very many problems, and when we do the support team is very helpful and always answers our questions.

Cons

Probably the worst thing about this software is the process to get your pictures in the correct number form before you can upload them. If an auction has 75 lots with about 5 pictures per item, it typically takes about 45 minutes to renumber the pictures, and can take up to 2 hours to get them formatted correctly.

April 2018

Daniel from Patterson Properties & Auction Inc

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Great folks to work with....they have been very helpful to me and my company

It is changing the way I conduct a lot of my business

Pros

This is only on-line auction engine I have ever used and have no other to use for comparison. But I have found no reason to try another auction engine. Their support staff have been very helpful any time I've ever called or had a problem.....and I always get to talk to a live representative.

Cons

There is a bit of a learning curve that can be difficult or easy depending upon your technology experience.

March 2017

Paul from Reco

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

1.0

March 2017

Disappointed

During a live auction with several bidders bidding, the auction ended early and declared a winner. I was in shock, could not believe what just happened. I lost out on approx $13,000 and couldn't sleep that night I was so upset. I called the next morning and spoke to both owners, who said they would look into it and get back to me. Three weeks later I called back and cancelled my account because no one got back to me, and I didn't trust the software. There were some glitches a few weeks/days prior to the live auction. Tech support assured me that the glitches I mentioned were fixed and extensive testing was done, and that there would be no issues with my live auction. I wish that were true. I still can't believe what happened that night, and the owners not getting back to me. If one of my clients called me and said that my product failed which costed them some money, I would do everything I could to try and make them happy.

Response from Sharp Auction Engine

Replied March 2017

Paul, We're very sorry about the bid extension feature not behaving as expected. While this would be unacceptable in any circumstance, it is especially so in an absolute auction like yours involving such large values. While we know this is of small comfort to you, your reporting of this issue did allow us to pinpoint and correct what turned out to be a very rare occurrence triggered only by a very specific sequence of events. Should you wish to continue in some capacity, we would be happy to offer you six free months of using our platform, and hopefully in that time we can earn your confidence back.

May 2017

Nikki from Bishop Properties with Legend Realty

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Simple to use, great staff

Online showcasing of my real estate properties, with nice support staff to help out.

Pros

Been using my SAE site for almost a year now for real estate listings and so far I'm loving it! The support staff is great and personable, and I can see real changes on my site after speaking with them and giving them my suggestions. They worked with me to create and upload 360 degree pictures of listings which we embedded directly into the site to really showcase the properties. I liked that the platform had everything I needed to get started right away. I use it as my own website for my business now. It's all very intuitive and easy to get the hang of, and the support staff is always very helpful when I do have questions. I started out with a flat monthly rate with no contract. Most other options I found required some kind of long-term commitment, but with SAE I felt like I wasn't taking a risk. I eventually switched voluntarily to a contract for the discounted rate. The price is extremely fair, and the staff really makes me feel like I am a priority.

October 2016

Alan from Weichert Auctions

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

October 2016

SAE Review

I like the software. However, I would like to be able to move photos around and to see increased lotting capabilities.

Pros

Easy to customize.

Cons

Not being able to move photos around.

Response from Sharp Auction Engine

Replied October 2016

Thanks for your input, Alan! We'd like to work with you on how you think we could better streamline the photo manager to make things easier in the future.