All Microsoft Authenticator Reviews
1-25 of 342 Reviews
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Rilwan
Entertainment, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed February 2024
Microsoft Authenticator Review: Top Security Software On The Market.
Alejandro
Verified reviewer
Retail, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2021
The best authenticator for 2FA and password backups
The best authenticator that support cloud backup for the 2FA accounts and passwords that live in microsoft Edge.
PROS- Prompt for microsoft account(s) approve code or just that to accept login. - Support for other 2FA (two factor authentication) like Amazon, Google, Wyze, Firefox, etc. - It syncs your passwords with Microsoft Edge for autocompletion or simply to browse them in your phone. -It backs up all the 2FA accounts so you simply login to your microsoft account and restore every account. - Runs in the background, no need to open the app for certain accounts (helpful in my work account that I use several times a day). - Pin/fingerprint protected and locks every time the phone locks or changes app (can be disabled). - Show or hide all the current one-time codes, preventing snoopers. - For microsoft account, you can change easily the passwords in there. - Can be enabled or disabled to take screenshots of the app, enhancing privacy. - It can import passowrods from Chrome and other browsers via csv.
CONSI do not have battery optimization but sometimes it does not show notifications and I need to open the app. Maybe enable it will fix it. It would be nice to have a separate lock function when the app is locked or changing apps. No dark theme. No separate function for specific pin to lock the app. It uses your fingerprint or phone pin. No custom supported.
Reasons for switching to Microsoft Authenticator
Online backup and better support for microsoft accounts.
Vishvjit
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
Easy-to-use authenticator
My overall experience with Microsoft Authenticator has been positive. It offers a reliable and secure two-factor authentication (2FA) solution, enhancing the security of my accounts. The app's user-friendly interface and support for biometric authentication methods make it convenient to use. However, broader compatibility with third-party services would further enhance the overall experience.
PROSI appreciate Microsoft Authenticator for its efficient and secure two-factor authentication (2FA) functionality. It offers convenient access to accounts and bolsters security through biometric features like fingerprint recognition. The app's user-friendly design and broad compatibility with different services make it a valuable tool for safeguarding accounts.
CONSWhat I liked least about Microsoft Authenticator is its limited support for some third-party services compared to other authentication apps. While it works well with Microsoft products, it may not cover all my accounts, requiring me to use multiple authentication apps for full coverage.
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed May 2021
Slightly annoying
This gives me a lot of peace of mind knowing that no one can get into any of my accounts unless they have my phone. It's worth it for peace of mind especially if you handle large purchases on behalf of a large company.
CONSThere was a recent update that went from having the authenticator ask you to click approve on your phone to now requiring an additional step of scanning your fingerprint that's in your phone or putting your phones lock screen pin which is quite annoying to me. I wish it was just the approve button from before but I understand the need for additional security.
Gustavo
Gambling & Casinos, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed February 2024
Security ensured
Is a key element in the security of companies. very intuitive to use.
CONSsometimes it is a bit tedious for the employers
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2023
My go-to tool for multi-factor authentication
It has been very good. I set up accounts, use them, thats it. No fuss or having to redo things. Moving to a new mobile phone is also easy and straightforward with the instructions they provide.
PROSThe map that shows where the request is coming from (if enabled and supported) password-less option for Microsoft 365 easy to set up multiple M365 accounts easy to set up non-Microsoft accounts works reliably and quickly, I've never had an issue where it stopped working. Easy to deploy to our staff.
CONSThey disabled the Apple Watch integration that allowed you to approve a login from your Apple Watch. The backup process requires you have a personal Microsoft Account. I would like to back up to my enterprise account.
Reason for choosing Microsoft Authenticator
We did not look to closely at other options. We use Microsoft 365 so this was the clear option for us. Even if we did not use M365 I would still use this for most of my MFA needs.
Adrian
Law Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed October 2023
A great mobile app for security and convenience!
An excellent app which is very handy for mobile authentication of secure websites.
PROSMicrosoft Authenticator is great for the versatility of being able to login to different secure sites from the same mobile app. I use it for our own software in our legal practice as well as for some law related government website. Authenticator is essentially a handy hub for two-factor authentification in one convenient location. The app also works with the Apple Watch which is great.
CONSSometimes I forget to look at the facial recognition after beginning the Authenticator process and this causes a delay but this is my impatience rather than a fault with the app.
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Good for 2FA, needs to improve mobile experience
It's an easy-to-set-up and use tool for any business that needs 2FA. Without excessive tech knowledge it can be ready to use in minutes; so a great tool for companies who need to have 2FA for further security whose employees are not all tech geeks. Its "remember" feature comes in handy as well, as no matter how easy, it's still a bother to go through 2FA every time you log into a platform, especially when you're in a hurry.
CONSIt randomly logs you out from time to time, not much of a deal as it's very easy to log back in. But; the real issue is the mobile experience. If you're trying to log into an app on your mobile device, where you also have your Authenticator set up, you have to switch between platforms. And sometimes, the pop-up where you type the code comes right on top of the verification code display screen, which disables you from seeing the code in the first place. So you're basically stuck at that point. Sometimes the code appears a few seconds before the type pop-up, in that case, and if you're quick, no problem with sign-on.
ADEEL
Verified reviewer
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Review of Microsoft Authenticator
It's simple to use and has good connectivity with other apps.
PROSIts lets us quickly and easily log into all of our accounts. very fast than 2 step verification and all.
CONSNo unique feature to lock the application with a pin. Either your phone pin or fingerprint are used.
Reason for choosing Microsoft Authenticator
It functions and integrates well with other Microsoft applications, plus it is free. Finally, it is simple to use and we can trust.
Rilwan
Verified reviewer
Media Production, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Perfect for what it does
The fact that is easy to integrate with other software makes it a great option. We get thousands of platform users per day and the software helps with the authentication.
CONSIt can be an hassle if you change your number or the email registered to the software.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Function well for secure multi accounts
I am satisfied with this app.
PROSHelp connect and manage multiple accounts in a faster and secure way.
CONSThe price is fairly expensive. And sometimes, my accounts can be lost due to strong protection.
Raj
Mining & Metals, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Get an extra security layer for peace of mind
Microsoft Authenticator is a robust security app allowing TFA and password storage. Unlike traditional authentication by memorizing passwords or writing them down, It is a much faster and efficient way. There is a lot of customization available in the settings. You can rest assured that no one else can access your accounts without due authentication.
PROS1. It provides two-factor authentication (TFA) for secure access to your online accounts. 2. It has a very simple easy to use interface. All you have to do is authenticate by clicking or typing security code(s). 3. Like Google Authenticator, it updates security codes every few seconds for improved online safety. 4. You can also update security info or change passwords for your respective accounts from within the app. 5. If you are suspicious or just curious, you may review the recent activity of each account protected by Microsoft Authenticator. 6. The password tab lets you store passwords or other data in the app and syncs it across all the signed-in devices. 7. You may use multiple Microsoft accounts. 8. The app is protected by a PIN, pattern lock or fingerprint for added security, so if somebody snoops into your mobile, he may not access the app. 9. It runs in the background and lets you access some accounts without bothering to open the app. 10. You can also import passwords from Chrome and other browsers.
CONS1. The security code is not hidden. If someone can see the mobile screen from a hidden camera, there is a possibility of misuse. 2. You have to disable battery optimization to let Authenticator show the notifications even on low batteries. 3. When you switch apps and return to the authenticator app, it does not ask for app lock authentication, which may be a security loophole.
Marko
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Really easy to use and a real lifesaver when it comes to two factor authentication
I cannot stress enough how useful and time saving this tool is! I’m using it for work when I’m logging into the corporate network, when logging to customer’s Azure server and I’m also using it for services such as PayPal. It’s quite easy to set up and use on your phone. With just one click, or rather tap, on the approval notification you are logged in. No need for waiting on codes, punching in secret answers, resolving anti-bot puzzles or any of those things. The important thing worth mentioning is that you should ABSOLUTELY turn on cloud backup as soon as you install the app on your phone. This is what happened to me: I’ve enabled two factor authentication for PayPal, but when I changed my phone the PayPal account hasn’t transferred to the new phone’s Authenticator and I didn’t have access to my old phone. Because of that I could not log into PayPal because it is requesting me to approve the login thru the Authenticator. Long story short, turn on cloud back up and you won’t have any problems.
PROSEasy to use, it has cloud backup and it really offers a quick way for two step authentication.
CONSIf you don’t turn on cloud backup some of your accounts might get locked when you change phone or perform factory reset.
Taoufik
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Microsoft Authenticator For More Security
My experience with Microsoft Aithenticator is being successful, i'm very satisfied with this software application because is allow me to access in my accounts easily and offer me advantages of security that another application cannot offer.
PROSMicrosoft authenticator have advanced features. It allowed to use our accounts with more security and offer easy way to verify our identity and credentials before we sign in. Multi-Factor authentication, Management access, credentials and accouts, Manahe our password and more features in Microsoft Authenticator giving a high level of user experience and more secure our accounts woth multiple choicesIt was very easy to adapt our systems to microsoft authenticator.
CONSThe featured wich can be improved is using facial authentication or biométrics informations to secure more and more our accounts.
Bart
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed October 2022
MFA as minimal requirement
Great tool, minimal requirement if possible on cloud services is MFA. Ms authenticator works with a lot of services, like paypal, facebook, linkedin, Microsoft 365 and so on!
PROSMs Authenticator works great, it's free to use and has several auth. options !
CONSNOthing, it's free to use and works like expexted
Reason for choosing Microsoft Authenticator
Price, it's free to use
Audie Art
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Microsoft Authenticator Review
Overall, it's such a very useful products very recommended for people who's quite busy and have multiple accounts.
PROSI really like to use a Password Authenticator for added security on my account and to save time logging in and out especially if you have multiple accounts. I specifically chose Microsoft Authenticator because it works and integrate well with other Microsoft products and it's free of cost. Lastly, it very easy to use and very reliable.
CONSI have got nothing bad to say about this product.
Crystal
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Absolutely love it!
Its so simple to use, anyone can use it. Plus its totally safe!
CONSNothing bad to say about it,but switched from password1 and like 100 times better!
Reasons for switching to Microsoft Authenticator
Password1 was constantly crashing!
Sergio
Financial Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Straightforward Authenticator
I haven't had any real issues, in that I've been able to get into my accounts and access it whenever I need.
PROSIt keeps accounts secure. This simply works. It sends near instantaneous text messages, and the app is stable. Multifactor authentication isn't rocket science, and this keeps it easy.
CONSIt can be difficult to explain how to use a standalone authenticator app to older coworkers, however this is easily mitigated by either texting the code or sitting down with them.
Reasons for switching to Microsoft Authenticator
My company switched over.
Maizy
Religious Institutions, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2022
Let's Talk Security!
This is the essential security we need in this day and age. A single password for access, is too easily hacked. Having a tool like this to do multi-factor authentication saves our company from the risk of a security breach. An this tool from Microsoft does the job.
PROSI love how Microsoft Authenticator makes multi-factor authentication easy and secure. After setting it up on my mobile device, it's automatically linked to my work account. Upon signing onto my machine through VPN, I'm also then prompted to enter my passcode on my phone. The app is very easy to use. Basic, but does it's specific function flawlessly.
CONSI have little bad to say about this tool. I guess the initial setup on my phone took some time, maybe 10-15 minutes. But this is a small price to pay for the added security.
Christine
Management Consulting, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Mobile Application for Multi-Factor Authentication
Overall, it is an easy to use product that serves the business function of enhanced security around account login to access company assets.
PROSI like the convenience of a mobile application, which provides the one-time passwords. I like that I am able to view and manage multiple accounts from one place.
CONSI also currently used Okta Verify as a means of MFA for specific client access. Okta Verify offers the option for a push notification, which you can easily 1-click approve, as opposed to manually typing in the code. I do like having this option, which is not provided with MS Authenticator.
Lauren
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2022
Active User
Overall great product, as a firm, we are moving towards multi-factor authentication for anything we use to product our data as well as the data of our clients and this tool makes it easy
PROSWhat I like most about this software is the added security - I like that it is a microsoft product and can help secure all of the various microsoft tools I use on a day to day basis. It is a simple app on my phone that I use everyday.
CONSI have had issues with the authenticator app on my phone when I got a new phone and had to ask IT for assistance to re-link to my profile etc.
Ankit
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Highly Recommended
extremely satisfied with the product and support atleast i can not use my login with ease of mind.
PROS. give extra security for all your accounts and logins . . Can be downloaded on your phone and available for both android and ios . . Provides biometric options along with pin to access the authenticator app. . Instant notification for the approval request for your accounts. . Simple and easy layout for quick understanding .
CONSNo particular cons for it apart from sometimes the app get stuck in between biometric or pin login to access it .
Talib
Verified reviewer
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
This is a free, easy to use tool which guarantees an extra layer of security for no extra cost
We have recently put a lot more emphasis on security and this authenticator tool is so critical to that because it allows us easy access to the tools that we use via a 2-step security process.
PROSThis tool is so important to what we do every day that I couldn't live without it. It makes security authentication easy and it's very reliable.
CONSSometimes there are small bugs which means that notifications are not sent to my phone properly when an authentication request is sent to the tool but this is a minor issue and has no impact on my job or the quality of this tool
Imri
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
Great authenticator software, super reliable
Very pleasant. "It just work" and that's all you need from an app like that. Keep on the good work, Microsoft.
PROSI'm using this software daily for authentication at work, and it hasn't failed me yet. I've used Google Authenticator in the past which had glitches from time to time, but Microsoft did a great job here. Does it's job flawlessly for me.
CONSNo. The app works great for me and my coworkers, didn't hear complains yet. Would be great to integrate with other email client like Gmail, etc.
Reasons for switching to Microsoft Authenticator
Switch jobs.
Navneet
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Secure your accounts
My overall experience was good.
PROSAs we all know we should have 2 step verification for all your accounts to keep them secure. So, microsoft authenticator helps us to use this a 2nd step to verify our login. You easily set this up. Also it is very useful because there are situations when there is no network and you cannot receive sms at those situations also it can provide you a otp.
CONSThere is nothing to dislike about this. This should be used by everyone.