All Microsoft Authenticator Reviews

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Rilwan

Entertainment, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Microsoft Authenticator Review: Top Security Software On The Market.

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Alejandro

Verified reviewer

Retail, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2021

The best authenticator for 2FA and password backups

The best authenticator that support cloud backup for the 2FA accounts and passwords that live in microsoft Edge.

PROS

- Prompt for microsoft account(s) approve code or just that to accept login. - Support for other 2FA (two factor authentication) like Amazon, Google, Wyze, Firefox, etc. - It syncs your passwords with Microsoft Edge for autocompletion or simply to browse them in your phone. -It backs up all the 2FA accounts so you simply login to your microsoft account and restore every account. - Runs in the background, no need to open the app for certain accounts (helpful in my work account that I use several times a day). - Pin/fingerprint protected and locks every time the phone locks or changes app (can be disabled). - Show or hide all the current one-time codes, preventing snoopers. - For microsoft account, you can change easily the passwords in there. - Can be enabled or disabled to take screenshots of the app, enhancing privacy. - It can import passowrods from Chrome and other browsers via csv.

CONS

I do not have battery optimization but sometimes it does not show notifications and I need to open the app. Maybe enable it will fix it. It would be nice to have a separate lock function when the app is locked or changing apps. No dark theme. No separate function for specific pin to lock the app. It uses your fingerprint or phone pin. No custom supported.

Reasons for switching to Microsoft Authenticator

Online backup and better support for microsoft accounts.

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Vishvjit

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

Easy-to-use authenticator

My overall experience with Microsoft Authenticator has been positive. It offers a reliable and secure two-factor authentication (2FA) solution, enhancing the security of my accounts. The app's user-friendly interface and support for biometric authentication methods make it convenient to use. However, broader compatibility with third-party services would further enhance the overall experience.

PROS

I appreciate Microsoft Authenticator for its efficient and secure two-factor authentication (2FA) functionality. It offers convenient access to accounts and bolsters security through biometric features like fingerprint recognition. The app's user-friendly design and broad compatibility with different services make it a valuable tool for safeguarding accounts.

CONS

What I liked least about Microsoft Authenticator is its limited support for some third-party services compared to other authentication apps. While it works well with Microsoft products, it may not cover all my accounts, requiring me to use multiple authentication apps for full coverage.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed May 2021

Slightly annoying

PROS

This gives me a lot of peace of mind knowing that no one can get into any of my accounts unless they have my phone. It's worth it for peace of mind especially if you handle large purchases on behalf of a large company.

CONS

There was a recent update that went from having the authenticator ask you to click approve on your phone to now requiring an additional step of scanning your fingerprint that's in your phone or putting your phones lock screen pin which is quite annoying to me. I wish it was just the approve button from before but I understand the need for additional security.

Gustavo

Gambling & Casinos, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed February 2024

Security ensured

PROS

Is a key element in the security of companies. very intuitive to use.

CONS

sometimes it is a bit tedious for the employers

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2023

My go-to tool for multi-factor authentication

It has been very good. I set up accounts, use them, thats it. No fuss or having to redo things. Moving to a new mobile phone is also easy and straightforward with the instructions they provide.

PROS

The map that shows where the request is coming from (if enabled and supported) password-less option for Microsoft 365 easy to set up multiple M365 accounts easy to set up non-Microsoft accounts works reliably and quickly, I've never had an issue where it stopped working. Easy to deploy to our staff.

CONS

They disabled the Apple Watch integration that allowed you to approve a login from your Apple Watch. The backup process requires you have a personal Microsoft Account. I would like to back up to my enterprise account.

Reason for choosing Microsoft Authenticator

We did not look to closely at other options. We use Microsoft 365 so this was the clear option for us. Even if we did not use M365 I would still use this for most of my MFA needs.

Adrian

Law Practice, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed October 2023

A great mobile app for security and convenience!

An excellent app which is very handy for mobile authentication of secure websites.

PROS

Microsoft Authenticator is great for the versatility of being able to login to different secure sites from the same mobile app. I use it for our own software in our legal practice as well as for some law related government website. Authenticator is essentially a handy hub for two-factor authentification in one convenient location. The app also works with the Apple Watch which is great.

CONS

Sometimes I forget to look at the facial recognition after beginning the Authenticator process and this causes a delay but this is my impatience rather than a fault with the app.

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Good for 2FA, needs to improve mobile experience

PROS

It's an easy-to-set-up and use tool for any business that needs 2FA. Without excessive tech knowledge it can be ready to use in minutes; so a great tool for companies who need to have 2FA for further security whose employees are not all tech geeks. Its "remember" feature comes in handy as well, as no matter how easy, it's still a bother to go through 2FA every time you log into a platform, especially when you're in a hurry.

CONS

It randomly logs you out from time to time, not much of a deal as it's very easy to log back in. But; the real issue is the mobile experience. If you're trying to log into an app on your mobile device, where you also have your Authenticator set up, you have to switch between platforms. And sometimes, the pop-up where you type the code comes right on top of the verification code display screen, which disables you from seeing the code in the first place. So you're basically stuck at that point. Sometimes the code appears a few seconds before the type pop-up, in that case, and if you're quick, no problem with sign-on.

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ADEEL

Verified reviewer

Retail, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Review of Microsoft Authenticator

It's simple to use and has good connectivity with other apps.

PROS

Its lets us quickly and easily log into all of our accounts. very fast than 2 step verification and all.

CONS

No unique feature to lock the application with a pin. Either your phone pin or fingerprint are used.

Reason for choosing Microsoft Authenticator

It functions and integrates well with other Microsoft applications, plus it is free. Finally, it is simple to use and we can trust.

Rilwan

Verified reviewer

Media Production, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Perfect for what it does

PROS

The fact that is easy to integrate with other software makes it a great option. We get thousands of platform users per day and the software helps with the authentication.

CONS

It can be an hassle if you change your number or the email registered to the software.

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Function well for secure multi accounts

I am satisfied with this app.

PROS

Help connect and manage multiple accounts in a faster and secure way.

CONS

The price is fairly expensive. And sometimes, my accounts can be lost due to strong protection.

Raj

Mining & Metals, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Get an extra security layer for peace of mind

Microsoft Authenticator is a robust security app allowing TFA and password storage. Unlike traditional authentication by memorizing passwords or writing them down, It is a much faster and efficient way. There is a lot of customization available in the settings. You can rest assured that no one else can access your accounts without due authentication.

PROS

1. It provides two-factor authentication (TFA) for secure access to your online accounts. 2. It has a very simple easy to use interface. All you have to do is authenticate by clicking or typing security code(s). 3. Like Google Authenticator, it updates security codes every few seconds for improved online safety. 4. You can also update security info or change passwords for your respective accounts from within the app. 5. If you are suspicious or just curious, you may review the recent activity of each account protected by Microsoft Authenticator. 6. The password tab lets you store passwords or other data in the app and syncs it across all the signed-in devices. 7. You may use multiple Microsoft accounts. 8. The app is protected by a PIN, pattern lock or fingerprint for added security, so if somebody snoops into your mobile, he may not access the app. 9. It runs in the background and lets you access some accounts without bothering to open the app. 10. You can also import passwords from Chrome and other browsers.

CONS

1. The security code is not hidden. If someone can see the mobile screen from a hidden camera, there is a possibility of misuse. 2. You have to disable battery optimization to let Authenticator show the notifications even on low batteries. 3. When you switch apps and return to the authenticator app, it does not ask for app lock authentication, which may be a security loophole.

User Profile

Marko

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Really easy to use and a real lifesaver when it comes to two factor authentication

I cannot stress enough how useful and time saving this tool is! I’m using it for work when I’m logging into the corporate network, when logging to customer’s Azure server and I’m also using it for services such as PayPal. It’s quite easy to set up and use on your phone. With just one click, or rather tap, on the approval notification you are logged in. No need for waiting on codes, punching in secret answers, resolving anti-bot puzzles or any of those things. The important thing worth mentioning is that you should ABSOLUTELY turn on cloud backup as soon as you install the app on your phone. This is what happened to me: I’ve enabled two factor authentication for PayPal, but when I changed my phone the PayPal account hasn’t transferred to the new phone’s Authenticator and I didn’t have access to my old phone. Because of that I could not log into PayPal because it is requesting me to approve the login thru the Authenticator. Long story short, turn on cloud back up and you won’t have any problems.

PROS

Easy to use, it has cloud backup and it really offers a quick way for two step authentication.

CONS

If you don’t turn on cloud backup some of your accounts might get locked when you change phone or perform factory reset.

Taoufik

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Microsoft Authenticator For More Security

My experience with Microsoft Aithenticator is being successful, i'm very satisfied with this software application because is allow me to access in my accounts easily and offer me advantages of security that another application cannot offer.

PROS

Microsoft authenticator have advanced features. It allowed to use our accounts with more security and offer easy way to verify our identity and credentials before we sign in. Multi-Factor authentication, Management access, credentials and accouts, Manahe our password and more features in Microsoft Authenticator giving a high level of user experience and more secure our accounts woth multiple choicesIt was very easy to adapt our systems to microsoft authenticator.

CONS

The featured wich can be improved is using facial authentication or biométrics informations to secure more and more our accounts.

Bart

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2022

MFA as minimal requirement

Great tool, minimal requirement if possible on cloud services is MFA. Ms authenticator works with a lot of services, like paypal, facebook, linkedin, Microsoft 365 and so on!

PROS

Ms Authenticator works great, it's free to use and has several auth. options !

CONS

NOthing, it's free to use and works like expexted

Reason for choosing Microsoft Authenticator

Price, it's free to use

Audie Art

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Microsoft Authenticator Review

Overall, it's such a very useful products very recommended for people who's quite busy and have multiple accounts.

PROS

I really like to use a Password Authenticator for added security on my account and to save time logging in and out especially if you have multiple accounts. I specifically chose Microsoft Authenticator because it works and integrate well with other Microsoft products and it's free of cost. Lastly, it very easy to use and very reliable.

CONS

I have got nothing bad to say about this product.

Crystal

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Absolutely love it!

PROS

Its so simple to use, anyone can use it. Plus its totally safe!

CONS

Nothing bad to say about it,but switched from password1 and like 100 times better!

Reasons for switching to Microsoft Authenticator

Password1 was constantly crashing!

Sergio

Financial Services, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Straightforward Authenticator

I haven't had any real issues, in that I've been able to get into my accounts and access it whenever I need.

PROS

It keeps accounts secure. This simply works. It sends near instantaneous text messages, and the app is stable. Multifactor authentication isn't rocket science, and this keeps it easy.

CONS

It can be difficult to explain how to use a standalone authenticator app to older coworkers, however this is easily mitigated by either texting the code or sitting down with them.

Reasons for switching to Microsoft Authenticator

My company switched over.

Maizy

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2022

Let's Talk Security!

This is the essential security we need in this day and age. A single password for access, is too easily hacked. Having a tool like this to do multi-factor authentication saves our company from the risk of a security breach. An this tool from Microsoft does the job.

PROS

I love how Microsoft Authenticator makes multi-factor authentication easy and secure. After setting it up on my mobile device, it's automatically linked to my work account. Upon signing onto my machine through VPN, I'm also then prompted to enter my passcode on my phone. The app is very easy to use. Basic, but does it's specific function flawlessly.

CONS

I have little bad to say about this tool. I guess the initial setup on my phone took some time, maybe 10-15 minutes. But this is a small price to pay for the added security.

Christine

Management Consulting, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2022

Mobile Application for Multi-Factor Authentication

Overall, it is an easy to use product that serves the business function of enhanced security around account login to access company assets.

PROS

I like the convenience of a mobile application, which provides the one-time passwords. I like that I am able to view and manage multiple accounts from one place.

CONS

I also currently used Okta Verify as a means of MFA for specific client access. Okta Verify offers the option for a push notification, which you can easily 1-click approve, as opposed to manually typing in the code. I do like having this option, which is not provided with MS Authenticator.

Lauren

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed June 2022

Active User

Overall great product, as a firm, we are moving towards multi-factor authentication for anything we use to product our data as well as the data of our clients and this tool makes it easy

PROS

What I like most about this software is the added security - I like that it is a microsoft product and can help secure all of the various microsoft tools I use on a day to day basis. It is a simple app on my phone that I use everyday.

CONS

I have had issues with the authenticator app on my phone when I got a new phone and had to ask IT for assistance to re-link to my profile etc.

User Profile

Ankit

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Highly Recommended

extremely satisfied with the product and support atleast i can not use my login with ease of mind.

PROS

. give extra security for all your accounts and logins . . Can be downloaded on your phone and available for both android and ios . . Provides biometric options along with pin to access the authenticator app. . Instant notification for the approval request for your accounts. . Simple and easy layout for quick understanding .

CONS

No particular cons for it apart from sometimes the app get stuck in between biometric or pin login to access it .

User Profile

Talib

Verified reviewer

Staffing and Recruiting, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

This is a free, easy to use tool which guarantees an extra layer of security for no extra cost

We have recently put a lot more emphasis on security and this authenticator tool is so critical to that because it allows us easy access to the tools that we use via a 2-step security process.

PROS

This tool is so important to what we do every day that I couldn't live without it. It makes security authentication easy and it's very reliable.

CONS

Sometimes there are small bugs which means that notifications are not sent to my phone properly when an authentication request is sent to the tool but this is a minor issue and has no impact on my job or the quality of this tool

Imri

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2021

Great authenticator software, super reliable

Very pleasant. "It just work" and that's all you need from an app like that. Keep on the good work, Microsoft.

PROS

I'm using this software daily for authentication at work, and it hasn't failed me yet. I've used Google Authenticator in the past which had glitches from time to time, but Microsoft did a great job here. Does it's job flawlessly for me.

CONS

No. The app works great for me and my coworkers, didn't hear complains yet. Would be great to integrate with other email client like Gmail, etc.

Reasons for switching to Microsoft Authenticator

Switch jobs.

Navneet

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Secure your accounts

My overall experience was good.

PROS

As we all know we should have 2 step verification for all your accounts to keep them secure. So, microsoft authenticator helps us to use this a 2nd step to verify our login. You easily set this up. Also it is very useful because there are situations when there is no network and you cannot receive sms at those situations also it can provide you a otp.

CONS

There is nothing to dislike about this. This should be used by everyone.

Showing 1 - 25 of 342 Reviews