Ping Identity vs RSA SecurID

RATING:

4.7

(37)

Ping Identity has 37 reviews and a rating of 4.73 / 5 stars vs RSA SecurID which has 81 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (37)
4.6 (81)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 1, 2023
March 14, 2023
Pros/Cons
  • Pros

  • Ease of use and ability to fit any use case you can throw at it.
  • Great compatibility with all major softwares enables you get single sign on in a breeze.
  • Cons

  • Documentation can be confusing, rely on an experienced integration partner or online tutorials.
  • An unfamiliar user may close out the windows before the process is done because there is no indication that something is happening in the background.
Read all user reviews
  • Pros

  • My bank gave me the app to use the token to secure my transactions and it has been so useful. User friendly, easy, the copy paste option is great.
  • In terms of security its very secure and the tokens gets updated every minute so preety good to use that.
  • Cons

  • Does not work well with Palo Alto Network's Globalprotect. It is sometimes hard to refresh and get new passcodes.
  • We struggled for 3-4 days and has to switch back to Entrust for that time period. But now we are of and didn't see any downtime further after that.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos