Trusona

RATING:

5.0

(14)

About Trusona

Trusona is a leader of passwordless MFA solutions for enterprises within the financial services, healthcare, higher education, media industry. The company's workforce solutions provide a complete authentication alternative to usernames and passwords, making authentication more secure and more convenient. Dynamic Identity Authentication capabilities allow businesses to protect identities against different attack vectors such as password reuse, credentialing stuffing, phishing, SIM swapping, and more. For quick implementation, Trusona offers employee self-service capabilities to ease login experiences and streamline MFA across the entire workforce. Trusona's MFA solutions include passwordless and desktop MFA, Workforce Identity Proofing, MFA for SSO, and MFA with ID sca...

Trusona Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Trusona

1 - 5 of 14 Reviews

User Profile

Roger

Verified reviewer

Venture Capital & Private Equity, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Finally an easy way to get all our employees on MFA

We went from struggling with MFA compliance and constantly having to bug end users to 100% adoption.

PROS

We are a cyber-security focussed venture firm. All of our partners have vast experience with security and are tempting targets for criminals and others. Being able to ensure that all our systems are protected with multi-factor access control is essential, but was a real challenge given a wide variety of systems. Trusona solved this completely with 100% adoption across all of our software and SaaS services. It was easy to deploy with near zero ramp up time for the end users. It has also been rock solid - I have not had one complaint from the end users or any interrupted logins.

CONS

I would love it if they added a simple single sign on solution for small companies like our that are not quite ready for Octa or the other enterprise solutions that are geared for larger organizations.

Reason for choosing Trusona

Simple, easy to use with immediate time to value.

Vendor Response

Thanks for your review - it means a lot coming from a long time CyberSecurity practitioner.

Replied July 2022

Chad

E-Learning, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Partnership for LMS

Trusona was an excellent partner, supporting us every step of the way. We had direct access to all of the resources we needed through our implementation contact, and they seemed to really care about our success.

PROS

Our team was looking to offer passwordless authentication options for our LMS, and Trusona was an excellent choice. It had well-defined and well-documented API's that we were able to easily to implement. Their user workflows are extremely simple and easy to understand.

CONS

The biggest hurdle was honestly user familiarity. Not having the traditional username/password workflow was a bit uncomfortable for some users.

Reason for choosing Trusona

Trusona had a compelling and cost-effective offering, and was willing to interact with us directly to ensure our success.

Vendor Response

Thanks for your review and for adding passwordless authentication functionality to your product. We appreciate your partnership.

Replied May 2021

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Tired of Passwords? Implement Trusona!

PROS

Set up is a breeze, the UI/UX is simple and the product works, what more could you ask for?

CONS

There is nothing that I can think of that I do not like, it works as advertised, simple yet powerful.

Vendor Response

Thank you for your review, we appreciate it.

Replied June 2021

Ben

Venture Capital & Private Equity, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Great security and user experience

It's been a great product to use but also a great team to work with. Proactive and approachable even though we haven't been their largest customer by any means.

PROS

The UX for the user is slick and easy. Having the ability to use Trusona to solve all our needs around MFA, passwordless logins, and legacy 2FA (to replace Google Authenticator) has been amazing. As we have rolled it out we've been able to increase security while reducing user friction at the same time which isn't very common when it comes to security products.

CONS

There isn't anything that comes to mind, we've had nothing but a great experience.

Reason for choosing Trusona

Confidence in the product and the team.

Reasons for switching to Trusona

Security of the Trusona solution, ease of use and ability to go passwordless!

Vendor Response

We believe that "if it is not usable, it is not secure" - so thanks for taking notice of our efforts in our solution's usability. Thanks for your support for our passwordless identity authentication product!

Replied October 2020

Moustafa

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Trusona Passwordless Auth

My experience has been great so far. The product development team always listens to their customers and feature requests. Customer support has been exceptional as well

PROS

Ease of use for both administrators and users User do not need to type or remember passwords again We use the product with Okta which is a great value

CONS

None so far. I hope that it'll be more integrated out of the box with some personal or consumer products

Reason for choosing Trusona

Ease of use and setup

Vendor Response

Thank you for your long term partnership and the review comments!

Replied May 2021