ARI vs Fullbay

RATING:

4.6

(392)

ARI has 392 reviews and a rating of 4.58 / 5 stars vs Fullbay which has 87 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (392)
4.7 (87)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 21, 2024
September 16, 2022
Pros/Cons
  • Pros

  • How easy it is to use and how user friendly it is.
  • The ease of use of this software to make a RO, estimate, and invoice is great. The appointment set up and website is also great and my customers love it.
  • Cons

  • Now I do have issues with some things here and there but I think that's more user error than it is software.
  • Constantly lost work that was not completed, not every user could access.
Read all user reviews
  • Pros

  • I like that it is intuitive in the set-up and use.
  • I liked that it is internet based and can be integrated with other softwares in addition to tracking time, inventory and various reports.
  • Cons

  • Customer service is worthless. They will answer the phone, but can rarely assist with any issues.
  • Receiving parts is difficult. Ordering parts through the system is a nightmare, the email look like a phising scam, and you have to call to verify they received the email.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos