MaxxTraxx
About MaxxTraxx
MaxxTraxx Pricing
Three subscription plans are available: MaxxTraxx Express - $59/month; $99 one time registration fee MaxxTraxx Service - $99/month for one user, $14/month for every additional workstation; $299 one time registration fee MaxxTraxx Corporate - $139/month; $14/month for every additional workstation; $399 one time registration fee The registration fee is waived off for the existing Scott Systems users.
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for MaxxTraxx
1 - 5 of 49 Reviews
Zainab
Verified reviewer
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Maxxtraxx Pro is the best out there
Problems this software as solved for my autoshop includes: 1.Stopped the clashing of appointments totally 2. Give the technician sense of timing thereby making us meet up with the deadline of clients 3. Little errors when it comes to numbers in the inventory was solved and many more
PROSUsing maxxtraxx pro, as increased the dynamics of job done in the auto shop when it comes to do with timeliness, accuracy and the employers working diligently. In administrative department, it as been of great importance in the aspect of setting appointments (successfully helped in avoiding clashes of client), the tracking of work in progress as successfully put the technicians on their A game, the inventory and invoice tracking as helped when it comes to cost and quality of parts bought. The technicians also love the integration of the software with AllData app which is what they are familiar with and the account section also love the software. I would strongly recommend this software to anyone and its money well spent.
CONSThere is to much to learn after you feel you have gotten the hang of it, you discover something new, my advise is know the aspect of the software you want and capitalize on it.
Lori
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
I love the software, but it's complicated.
The customer support is absolutely the best in any industry. I don't want to run them out of a job because they are all such great people, but it would be helpful to have a manual for how to do things... I never find what I need on line because the training videos are too basic. I have been compiling my own manual, but new things come up all the time and I have to call in quite often. The software is so complicated that there are so many features I am just now discovering. This is a good thing, usually, except that it is just not intuitive and it is clear that it is an older software that is being patched together with newer features. This is not a problem for me, as I am used to it, but I would say that if Bolton didn't exist, I would have started to look at other options for more robust digital inspections, click to pay, the workflow screen, the ability to easily email customers their bill and the ability to go paperless with real time integrated tablets.
PROSThe amount of features and the accounting package.
CONSI wouldn't be able to pay more for the software because I have to use Bolton to fill in the gaps where the software is lacking. With Bolton, it is about the same price or higher than some of these new softwares that have more features. I might not miss the little details that I think I like with this software if I can get the Bolton features elsewhere.
Reason for choosing MaxxTraxx
We have had Maxxtraxx from when it was DOS based. We would hate to switch, but new softwares have a lot of convenience features that are becoming expected. I wish you guys did what Bolt on does. If you do try to create those features and they are inferior, it will be very disappointing though... I am very happy with Maxxtraxx at the current price and with Bolton as a suppliment.
Hank
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed May 2017
Good over all but lacking improvement over time.
Growing our business. But we were told going in that MaxxTraxx would be growing with us and we have not seen that on the soft wear side.
PROSWe can add our our parts in that we build in house much easier than other programs. Data moved over from our old system well.
CONSOld school type menus, but the biggest thing is we can not stretch out big jobs over more than one day on the schedule.
Nick
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
MxxTraxx Pro is easy to use and has many features
It is full of many features. It really is a robust shop management system. Client management, inventory control, etc.... It integrates well with parts vendors online part ordering systems. Many features can be customized based on your preferences.
CONSThe scheduling/appointment system is lacking. We can create appointments, put estimated hours in but we can't schedule based on hours available per technician per day. I feel more attention needs to be put into this feature. We should be able to schedule work to techs from the appointment scheduler. Marketing features are a bit weak. There aren't many marketing features if you wanted to do your marketing in house.
Vendor Response
Nick, thanks for the nice review. We appreciate the 15+ year relationship with you and your crew. In regards to the Schedule and Marketing features not being as strong as the rest of the program, we agree. When those modules were created, they were the best in the industry and still work extremely well. However, with the new technology that is available today, they can certainly be upgraded and improved for those shopowners that want the absolute best. Our plan is to concentrate on both of these areas in the next three months. Expect a call from us for input as to your needs in those modules. In the meantime, we have two major updates coming out over the next six weeks. that will continue the constant improvement we strive for in MaxxTraxx.
Replied August 2019
Randy
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
MaxxTraxx Is The Automotive Shop Software With The Most Bang For The Buck
I Am Very Happy With My Decision To Team With Scott Systems and The MaxxTraxx Software. This Software Has Been Rock Solid. When There Was Something I Didn't Understand Or Needed Help With (Or Something I Messed Up) The Support Staff Have Always Been There To Get Me Back On Track Usually In Less Than A Minute. Best Money We Have Ever Spent In Our 35 years Of Being In Business.
PROSFrom Inventory Control To The Ease Of Creating Service Repair Orders, Parts Counter Invoices And Marketing To And Communicating With Customers Through Email, Text And Through The Postal Service MaxxTraxx Has Been A Huge Part Of The Success Of Our Business. Their Support Team Is The Best Of Any Software Company I Have Ever Used. There Truly Isn't One Thing I Can Single Out As What I Like Most. Every Facet Of This Software And The Company That Stands Behind It Is A Package That Works.
CONSI Have Been A Customer For Over 20 Years And There Has NEVER Been A Single Negative Issue With The Software Or The Company That Stands Behind It.