First of all, i have to say, this platform will never collapse your financial stability. It really worth for your investment. BigCommerce is the main reason to grow our product sales in our business. This platform gives you ability to manage your all the business needs from one single place in a professional way. And this platform is not only to sell Digital Goods but also Physical Goods. BigCommerce offers a grate experience for both Business side and Customer side.

BigCommerce Support team is excellent. They respond to our inquires quickly with solutions. They are available on 24/7 for our support which is a grate thing about this platform that their competitors don t have. This platform offers lots of features that will help, any kind of online businesses. Such as Store setup, Inventory Management, Order Management, Marketing Tools, Website Builders and many more. Platform is very easy to adopt. Easy to configure. It offers many integration options with other tool, which makes this platform has no limitations. It has grate security features, so you have nothing to worry regarding any security issues. that helps us to build trust with our customer base. It has lots of custom templates that we can create colorful and attractive checkout pages and designs.

Their plans has Sale Limits. Also, the ability to recover abounded carts is available only in Higher-Tier Plans. Other than that, there is nothing to complain.

The company I worked for had a B2B e-commerce website, but wanted to start a second e-commerce site that was more B2C focused since the clientele had different needs, and the B2B site was not set up to accommodate all the new B2C business. We were able to set it up quickly and provide accurate shipping costs and product option costs.

I loved the versatility available for building product pages, being able to set it up so pricing adjusts automatically for different product options, and the import/export functions to update large inventories via Excel documents instead of manually editing within the web app.

Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc. Their customer service is great though, so if you're confused about a setting you can call and talk to someone very quickly. I rarely ever waited more than 5 minutes to talk to a rep.

I didn't like BigCommerce. It was not user intuitive and the customer service was terrible. If you want to cancel the subscription, it is a multi step process and hard to accomplish.

I liked that it was pretty easy to set up and use a free template. It looked clean and basic.

I had trouble converting customers and having to pay high amount for good template. It looks good until you dive under the hood and then it is not what is expected. The fees are also very high compared to Wordpress or other alternatives.

Over all I am happy with BigCommerce.

I like the store I created. I like the creative freedoms in BigCommerce. I find my way around easily. I like that I could use Quickbooks to process payments. At the time I started my online store that was not possible with Shopify.

You should be able to add locations to invoices. I don't print packing slips, just the invoices. I have to hand write the locations on the invoice for the person pulling items for the order. I wish I could sort the order of the items and have it stay that way! It takes a bit of time for the average Joe to learn their way around on BigCommerce. Once I got past the learning curve it became quite comfortable.