Exago Software

4.64 / 5 (36)

Our advisors have recommended this product 2 times in the last 30 days

About Exago


Exago BI is a web-based solution that’s designed to be embedded in web-based applications. Embedding Exago BI allows SaaS companies of all sizes to provide their customers with self-service ad hoc, operational reporting, and interactive dashboard capabilities.

With Exago BI, users can blend data from different sources including SQL Server, MySQL, Oracle, PostgreSQL, DB2, and Informix, as well as ODBC, web service and custom assemblies. Drag-and-drop report designers allow users to build custom reports, visualizations and dashboards from scratch, schedule reports and merge data onto pixel-perfect forms.

Visual and language aspects of the Exago BI interface can be modified to match the host application, including text strings, which can be translated into any language.

Exago BI operates as a single sign-on, and security can be set up by group or user at the database, data object, row or column level. 



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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 8

36 Reviews of Exago

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(22)

4 stars

(13)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 36 reviews

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March 2017

Gary from FM:Systems

Company Size: 51-200 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Powerful, High-quality Reporting Solution that is Designed for the End User

Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them: • A Web Based Report Designer • Easy to Create Basic Reports with Little to No Training • Advanced Functionality that would Satisfy our Advanced Users • Licensing that working with an onsite and SaaS deployment model • A Clean Modern Looking User Interface • Ability to White Label • Ability to Secure the Scope of the Accessible Tables and Data • Ability to Integrate with our Security Model and Dynamic Table Relationships • Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.

Pros

• Ease of Use
• Flexibility of Product
• Performance
• Data Security
• Ease of Implementation
• Product Support
• Commitment to Security
• Pricing Model
• Commitment to Client Success from the Top Down

Cons

Error Messages when using it in a Distributed Model can be a Challenge
• Brought up on last support call and they have committed to improving

April 2018

Christien from Safety Management Systems Inc. (SMS360)

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Not just a scalable Analytics Tool .. a trustworthy partner to support your business.

There is nothing we do not like about the system or the support team at Exago. The Customer Support and management team involvement is beyond the norm. As a start-up with limited resources, we underestimated our effort and were fortunate Exago were there to help. Take advantage of an open and transparent team, and make sure YOU have a clear understanding of your current challenges and discuss with them openly. They are not a heavy duty sales team so take advantage of that early on and you will have a system second to none in a very short period of time.

Pros

We started with Exago two years ago, around the same time as we launched our own system. At the time our clients were small and our reporting requirements fairly simple so our decision was primarily based on affordability. We could not have made a better choice, then or now. We now have larger clients and one in particular who is amazingly complex in their business (Global Logistics), now bringing in data from their legacy systems and looking to this company to report on their Operational Risk. Exago has been there every step of the way helping us grow and making our clients secure in their choice of a small start-up to push information to their global stakeholders.

Cons

We are still expanding our reach and any questions we have had were either easily answered, or on their roadmap.

February 2017

Matt from FM Systems

Company Size: 51-200 employees


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

February 2017

A great option to integrate reporting into an existing product.

Our company has integrated Exago into our existing web application to provide reporting capabilities to our end users while allowing our development efforts to continue to focus on new features. This has allowed us to provide a mature and feature rich reporting environment while maintaining a consistent workflow and security model for our customers. The Exago customer support has been great to work with, and they are continuing to release new features and product enhancements. We are not yet using the "dashboard" features available through Exago, so these comments do not reflect that functionality.

Pros

Their variety of report designers (Express View, Express Wizard, Standard, and Crosstab) allows users with different levels of report writing experience to use the designer and features appropriate to their abilities.

The interactive report viewer allows users to adjust the formatting of a report at runtime.

The ability for end users to schedule reports to be delivered as an e-mail attachment.

The ability for the administrator to add custom functions to address industry-specific needs.

Simple wizards for creating graphs and gauges.

Cons

Changing “interactive” filters (report parameters) reruns the report with each change, so if a user needs to select several items in a list, the report reruns with each selection, which can be quite slow.

You cannot use a formula in an initial report filter, only in an interactive filter. This can result in far more data being returned to the report which you then have to filter out in the report, which is slower. Note that Exago has said this ability is supposed to be added in 2017.

February 2017

Jennifer from Autotask

Company Size: 501-1,000 employees


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

Great ad hoc reporting engine

From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution. We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.

Pros

We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.

Cons

Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.

February 2017

Brett from Oceaneering

Company Size: 10,000+ employees


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Exago is the real deal

We have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on. A class act, any way you look at it.

Pros

Express design view makes drag/drop reports a reality.
Web-based report designer
Extendable to meet complex reporting needs
Integration options for making Exago a seamless part of the product
Great training sessions for admins and End users
Outstanding support

Cons

Grouping could be improved
Missing ability to define variables without using custom functions
Cross tab reports can be daunting for new users

November 2015

John from A Healthcare Software Development Company


Ease-of-use

4.0

Customer support

5.0

Functionality

4.5

November 2015

End to End Reporting Solution To Support a Diverse User Community

Pros

We are still new to the product. We have had it for a little over six months however, the flexibility and extensibility of the product has already proven to be very valuable to us. The product can scale at the speed you want to grow your reporting and analytics platform. Start with basic level reporting (Express Reporting) and work your way towards standard ad-hoc and dashboard functionality. The ability to leverage report templates provides us a easier solution for our customers rather than using Crystal for standard form letters.
Easily being able to deploy the solution without having to worry about user seat licenses, client installation components etc. was important to us too. The recurring FREE web based training offerings (beginners and advanced courses) that allow new employees coming onto the project or into your company an opportunity to orient to report design/development capabilities of the product.

Cons

Visualization library has room for growth. Back end documentation and learning tools not as strong as what is offerred for the front end portion of the of the product however, their availability to answer the questions or demonstrate concepts of a technical approach help fill the gaps of reference material.

April 2018

Jonathan from DLGL Technologies

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Easy to use fast evolving software

Exago is evolving fast and packing more and more features. We have been using the software for the past three years now and the interface as well the functionalities have evolved dramatically. The improvements can be seen in every areas of the application so every type of user can benefit from it.

Pros

Exago is easy to use for beginner users as well as expert users. Can be used for simple plain lists up to complex interactive dashboards. Speaking of interactivity, we use those dynamic filters a lot throughout our vast library of reports and dashboards. Our clients can then easily compare data and find trends they could not see otherwise. The support we get from Exago's team is outstanding at any level.

Cons

Nothing really to report here other than some data manipulation functions that we would have liked to find generically. The good news is that we could program them ourselves.

August 2018

Louis from LionRT

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

August 2018

Exago has brought a feature rich business intelligent support solution for our company's native management systems.

We have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.

Pros

Exago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable.
We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.

Cons

Exago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true.
We believe Exago's customer service resources are a challenge to access.

February 2017

Scott from CGS - Computershare Governance Services

Company Size: 10,000+ employees


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2017

Exago tool is great

Overall great experience with Exago's tool. The staff is patient and very helpful. Sometimes the logic gets complex quickly and not always able to get what we want easily. We are dependent on our integration choices we made back in 2008 so we have been not able to use some of the newer functions. The recommendation is to keep up to date as much as you can or you'll fall behind. Email reports to users is a great feature. We support 100's of users and clients around the world.

Pros

- Ease of Use
- Customer Support
- Reporting Options
- always looking to improve the product
- Love the output options, dashboards, graphs, drill-down reports, cross tab.

Cons

- sometimes complex logic
- most of the time our data does not match northwind model so samples are hard to turn into relevant business cases.
- Integration is sometimes tricky and mostly with our dev team.

February 2017

Jon from DonorPerfect

Company Size: 51-200 employees


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Great product, great support, great people- Finally a solution!

After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and the timeline more than reasonable. Graphs and dashboards are excellent, and the advanced report writing tool works out of the box and is easy for report administrators and even some non-programmers to use. The one downside is that when a normal report is created, pagination is required- which speeds up processing but detracts from the user experience. But overall, as a user (and as an advocate for our user's users), it's a great product, and it can't be beaten from a business model perspective and is a great value proposition.

Pros

Configuration flexibility, Excellent QA processes, always listening to customer feedback

Cons

Had to modify the UI (way too over-crowded/complex for most of our customers), forced pagination.

April 2018

Scott from UST Global

Company Size: 10,000+ employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Best Value and Functionality for Embedded BI

Pros

This is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.

Cons

While there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.

February 2017

Harriet from