Exago Software


 

Exago BI is a web-based solution that’s designed to be embedded in web-based applications. Embedding Exago BI allows SaaS companies of all sizes to provide their customers with self-service ad hoc, operational reporting, and interactive dashboard capabilities.

With Exago BI, users can blend data from different sources including SQL Server, MySQL, Oracle, PostgreSQL, DB2, and Informix, as well as ODBC, web service and custom assemblies. Drag-and-drop report designers allow users to build custom reports, visualizations and dashboards from scratch, schedule reports and merge data onto pixel-perfect forms.

Visual and language aspects of the Exago BI interface can be modified to match the host application, including text strings, which can be translated into any language.

Exago BI operates as a single sign-on, and security can be set up by group or user at the database, data object, row or column level. 

 

Exago - Dashboard
 
  • Exago - Dashboard
    Dashboard
  • Exago - Monitor KPIs
    Monitor KPIs
  • Exago - Order reporting
    Order reporting
  • Exago - Data visualization
    Data visualization
  • Exago
Supported Operating System(s):
Mac OS, Linux, Web browser (OS agnostic), Windows 8

36 Reviews of Exago

 

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Software Advice Reviews (35)
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Showing 1-20 of 35

Bill from Ncontracts
Specialty: Banking & Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Excellent product and sales process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We chose this product because of its simple to use features and its licensing model. Having reviewed a half a dozen other products I am confident this was the right choice for us.

Cons

None so far. We haven't fully implemented yet, so I will ammend this review in the future as necessary.

Review Source
 
 

Louis from LionRT
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Exago has brought a feature rich business intelligent support solution for our company's native management systems.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.

Pros

Exago features highly adaptable and easily integrated API. We believe the 1 year and renewable purchase licensing fees are competitive and affordable.
We can , for one single year auto renewable purchase price, make applications for our systems that will apply to multiple servers.

Cons

Exago reports that IT is unnecessary after development and integration . We have not found this to necessarily to be true.
We believe Exago's customer service resources are a challenge to access.

Review Source
 
 

Nehal from Primary/Secondary Education
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Such a good software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great app that can easy to use so helpful and clear functionality that has great ui and ux for user

Cons

More click made it so silly and make process slowly that make it angery and take to much in order to make procesd

Review Source
 
 

Deanna from Quorum Software
Specialty: Energy & Utilities
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

The easy to use fun UI is one of the highlights.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

UI/UX
Open architecture
Easy setup and deployment
Great customer support
Flexibility in security and feature rollout

Cons

The only issue I have run into that would might be considered a con is the use of mySQL for the auditing database. We would prefer to use mssql. Exago has put this on their roadmap.

Review Source
 
 

Jeff from ASI
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Looking forward to getting started with Exago

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We're hoping this will allow us to provide a modern, easy to use BI tool for our users.
Roxanne did a great job leading us through the sales process. She was very responsive and helpful throughout.

Pros

We're just getting started but Exago seems to be easy to integrate and use, it should be a huge improvement for our users. Also, the Exago team seems extremely helpful and easy to work with.

Cons

Since we're just getting started we haven't been deep into the product, so we haven't come across any problems yet.

Review Source
 
 

Christien from Safety Management Systems Inc. (SMS360)
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Not just a scalable Analytics Tool .. a trustworthy partner to support your business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

There is nothing we do not like about the system or the support team at Exago. The Customer Support and management team involvement is beyond the norm. As a start-up with limited resources, we underestimated our effort and were fortunate Exago were there to help. Take advantage of an open and transparent team, and make sure YOU have a clear understanding of your current challenges and discuss with them openly. They are not a heavy duty sales team so take advantage of that early on and you will have a system second to none in a very short period of time.

Pros

We started with Exago two years ago, around the same time as we launched our own system. At the time our clients were small and our reporting requirements fairly simple so our decision was primarily based on affordability. We could not have made a better choice, then or now. We now have larger clients and one in particular who is amazingly complex in their business (Global Logistics), now bringing in data from their legacy systems and looking to this company to report on their Operational Risk. Exago has been there every step of the way helping us grow and making our clients secure in their choice of a small start-up to push information to their global stakeholders.

Cons

We are still expanding our reach and any questions we have had were either easily answered, or on their roadmap.

Review Source
 
 

Jonathan from DLGL Technologies
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Easy to use fast evolving software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Exago is evolving fast and packing more and more features. We have been using the software for the past three years now and the interface as well the functionalities have evolved dramatically. The improvements can be seen in every areas of the application so every type of user can benefit from it.

Pros

Exago is easy to use for beginner users as well as expert users. Can be used for simple plain lists up to complex interactive dashboards. Speaking of interactivity, we use those dynamic filters a lot throughout our vast library of reports and dashboards. Our clients can then easily compare data and find trends they could not see otherwise. The support we get from Exago's team is outstanding at any level.

Cons

Nothing really to report here other than some data manipulation functions that we would have liked to find generically. The good news is that we could program them ourselves.

Review Source
 
 

Luc from DLGL
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Powerful product, Nice organization, Great customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

People are Exago are easy to reach and very responsive. Nice and professional organization.

Pros

Very flexible, powerful, simple to use product. Perfectly meets the business needs of our customers.

Cons

Nothing in particular.
Product meets our expectations, contains enough features, great value for our customers

Review Source
 
 

Scott from UST Global
Specialty: Consulting
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Best Value and Functionality for Embedded BI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is certainly the best value for all of the functionality you get, compared to other products in this space. Also, there isn't much that can't be done with a little code, and it is very easy to use from the end user perspective after it is set up. I would also like to mention that their support is extremely responsive and very competent. The end users and management love Exago here.

Cons

While there aren't many things not to like, the one thing that I would like to see, would be some generic out-of-the-box frontend that wraps the functionality to build off of. While they provide a page to create reports and one for administration, it would be nice to have something a little more robust.

Review Source
 
 

Hani from KPMG
Specialty: Accounting / CPA
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Easy to use ad-hoc reporting tool with great dashboarding capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Exago is a great ad-hoc reporting and dash-boarding tool that continues to evolve with every new release. The tool is simple to use and allows end users to create complex reports with very little support from the development team. Exago has also been very responsive to client needs and continues to improve the product based on feedback from clients.

Pros

- Easy to setup and use. The report designer interface is very similar to Excel, which makes it easy to use by non technical users.
- Great technical support. Very responsive and timely response to inquiries. The support team is also very good with coming up with innovative solutions for complex report needs.
- Improved dash-boarding capability especially following the 2018.1 version.
- Ability to customize action events is very useful to implement business logic driven by report values.

Cons

- In memory filtering of data when the semantic layer is driven by stored procedures. This causes some degradation in performance for large data sets.

Review Source
 
 

Brian from DLGL Technologies Corporation
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Great product, great support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We needed an easy-to-use ad-hoc report writer for our HCM application that we could fully integrate into our software. With Exago, not only did we deliver an intuitive and easy to use reporting tool for our non "techie" users but we also added a whole new BI dimension to our application with the interactive Dashboarding functionality. Our experience with Exago the product and the company has been nothing but exceptional.

Pros

The versatility of the product in that it is usable by the full spectrum of users from novice up to seasoned reporting pro.
The great customer support we receive.

Review Source
 
 

TJ from Strategic Insurance Software
Specialty: Insurance
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Smooth Transition from our prior reporting software to Exago

Ease-of-use

Functionality

Product Quality

Customer Support

Switching to a new software package can be very stressful, frustrating, and time consuming and I have found that Exago is a true partner during our transition which has reduced all of these potential pain points.

Pros

I've found it to be a super smooth transition from our prior reporting software to Exago. I've been able to add new reports as well as reproduce our existing reports in Exago in a relatively short period of time and anytime I do run into issues, I can always count on Exago Support to get me back on track quickly. Our clients are very happy with the switch as well which is the most important thing to our company.

Cons

The only thing I would say as far as a con is that there were some things I could not find on my own in the API documentation.

Review Source
 
 

Bryce from Strategic Insurance Software
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Exago offers Complex BI in a very Simple Way

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Exago is constantly improving and add new features. Not only to their core product but also pushing the pace of new technology like AI and IoT. We're very happy that we not only chose to work with a great product but also a great company with even better people.

Pros

Exago has been an amazing tool for us. Our developers love working with it and our end users continue to send in great feedback. The implementation has gone smoothly and we're looking forward to continuing our roll out of more and more features.

Cons

There is really nothing we don't like about Exago and what they offer. If we run in to an issue their support staff and extremely responsive and help provide solutions. If we need a new feature added they are very transparent on when we can expect to receive the request based on their development and release cycles.

Review Source
 
 

Gary from FM:Systems
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Powerful, High-quality Reporting Solution that is Designed for the End User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them:
• A Web Based Report Designer
• Easy to Create Basic Reports with Little to No Training
• Advanced Functionality that would Satisfy our Advanced Users
• Licensing that working with an onsite and SaaS deployment model
• A Clean Modern Looking User Interface
• Ability to White Label
• Ability to Secure the Scope of the Accessible Tables and Data
• Ability to Integrate with our Security Model and Dynamic Table Relationships
• Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security

Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.

Pros

• Ease of Use
• Flexibility of Product
• Performance
• Data Security
• Ease of Implementation
• Product Support
• Commitment to Security
• Pricing Model
• Commitment to Client Success from the Top Down

Cons

Error Messages when using it in a Distributed Model can be a Challenge
• Brought up on last support call and they have committed to improving

 
 

Harriet from Autotask
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Powerful product, excellent customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Exago is the ad-hoc reporting engine for our IT business management software product. We have over 7000 customers. Some have created just a few reports, others have created hundreds.

From a user perspective, Exago integrates nicely with our product. Exago's styling extensibility enables us to give our reporting module the same look and feel as the rest of the application. Our customers can quickly build simple reports or use Exago's formula capability to build complex ones. They love the ability to schedule reports to automatically run at different time intervals.

Since we provide our own dashboards, we haven't exposed Exago dashboards to our customers, so I can't comment on that functionality.

Exago's customer support is very responsive. We've worked closely with support and development staff to diagnose some complex issues and have been happy with the attention and time they've dedicated.

Pros

- Slight learning curve, but then it's easy to create straightforward reports
- Ability to schedule reports
- Ability to handle multiple languages, numeric, date, and time formats

Cons

- We don't have control of the code. Unlike the rest of our application, we can't implement new features or release fixes as often as we'd like.
- Error handling - error messages can be vague.

 
 

Elizah from B2W Software
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Powerful Business Intelligence and Reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Exago is relatively easy to use if you are building simple and quick reports, but it can get pretty complex if trying to build any type of advanced reports. Functionality is strong, but there are a few small things that are not built in that I would have thought would be included out-of-the-box. Exago is making good updates to their product and their customer support team has been helpful. Although our company probably doesn’t leverage them as much as we should. The product has scaled well too for our needs and we would definitely recommend it.

Pros

Drag and drop functionality makes building reports a snap and the designer pages support a robust set of tools for producing professional reports. All in all, a great way to start building reports and querying data effectively without the need for coding.

Cons

Would have liked to see more involvement from Exago when we first integrated the product with ours. Our development team would benefit from more complete implementation and technical support documentation too.

 
 

Matt from JW Software
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Integrating and Testing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are in the process of integrating and testing the Exago reporting tool. After over 80 support tickets resolved, we can say with confidence that Exago shines in the department of customer support. They are responsive and helpful. There is online documentation for the product, and upgrade guides are provided for specific versions.

Pros

White label software can be branded and styled to fit your application's look and feel.
We have been able to hurdle most technical challenges regarding both styling and functionality.
Report against tables, views and stored procedures.

Cons

Exago does not compile into our product. However, a single installer can be created to deploy multiple apps.
The configuration of circular data relationships is tricky when using the administration panel.

 
 

Dawn from etouches
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great Ad Hoc Reporting Tool

Ease-of-use

Functionality

Product Quality

Customer Support

I have used Exago for just over a year now. It's a great tool with infinite possibilities for our client's reporting needs. With Exago we have the ability to create customized reports that filter down to specific data subsets - a necessity for a large portion of our clients.

Client support is phenomenal!

Pros

Ability to filter, format and manipulate data to track specific data metrics. Data grouping functionality - this gives us the ability to present complete individual company/attendee data in a single group within a report. Support are amazing!

Cons

The chart functionality. Charts are the one thing that I would change in Exago. They are not user-friendly at all - even with a computer science background.

 
 

Jennifer from Autotask
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Great ad hoc reporting engine

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution.

We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.

Pros

We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.

Cons

Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.

 
 

Jon from DonorPerfect
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great product, great support, great people- Finally a solution!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and the timeline more than reasonable.

Graphs and dashboards are excellent, and the advanced report writing tool works out of the box and is easy for report administrators and even some non-programmers to use. The one downside is that when a normal report is created, pagination is required- which speeds up processing but detracts from the user experience. But overall, as a user (and as an advocate for our user's users), it's a great product, and it can't be beaten from a business model perspective and is a great value proposition.

Pros

Configuration flexibility, Excellent QA processes, always listening to customer feedback

Cons

Had to modify the UI (way too over-crowded/complex for most of our customers), forced pagination.

 
 
 
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Connor from Allstate
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

Smart Business Intelligence Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quality BI software, hopefully they add more features to justify the price.

Pros

Exago is easy to use, and has nice features such as their quick analytics and trends options.

Cons

Exago is not as competitive on price as some of their competitors.

Review Source: Capterra