Geckoboard Software


 

Geckoboard is a cloud-based dashboard tool that displays key business metrics in real time. Users can configure their dashboards based on team and company needs. Geckoboard is suitable for businesses of all sizes and also offers an iOS app.

Users can access a drag-and-drop interface to configure a dashboard with colors, logos and visualizations that suits their company or team. The dashboard loops feature helps users to cycle through multiple dashboards and choose the metrics they need. Geckoboard also offers secure sharing links that allow users to share the metrics within and outside the office.

Data can be imported from applications such as Bitly, Airbrake, Google Analytics, Salesforce, Delighted, Trello, SendGrid, Facebook Ads, Zendesk and more. Users can also upload data from Excel spreadsheets and Google sheets. Custom data integrations are also possible.

Monthly and annual pricing plans are available. Support is offered through an online help desk and knowledgebase.  

 

Geckoboard - E-commerce dashboard
 
  • Geckoboard - E-commerce dashboard
    E-commerce dashboard
  • Geckoboard - Sales dashboard
    Sales dashboard
  • Geckoboard - Support dashboard
    Support dashboard
  • Geckoboard - Digital marketing dashboard
    Digital marketing dashboard
  • Geckoboard - Dev Ops dashboard
    Dev Ops dashboard
  • Geckoboard - CEO dashboard
    CEO dashboard
Supported Operating System(s):
Web browser (OS agnostic)

36 Reviews of Geckoboard

 

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Software Advice Reviews (3)
More Reviews (33)

Showing 1-3 of 3

Chhavi from My own company
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

I love it - we track our marketing KPIs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We used spreadsheets before, Geckoboard made tracking KPIs less time consuming for us.
I love the live dashboards feature

Cons

Don't have many options to customize how the dashboard looks to our company's brand and voice. I wish it was possible

Review Source
 
 

Femi from Lawrencia Consulting
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Intuitive Dashboards

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Awesome design and even persons with basic IT skills can use this software, can interface with a lot of third-party apps and east to customise charts

Cons

I would have loved if the dashboards had drill down metrics. This way you can see some cause and effect or at least some relationships between key metirics

Review Source
 
 

Pablo from Engie Factory
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Great and simple app, lacks some customization options

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Setting up Geckoboard is super easy, within a few minutes i had all the KPI's I needed and it connects seamlessly to my data sources.

Cons

Some of the charts and tables lack customization, the font size can't be changed and some of the charts are just too simple to be of any use.

Review Source
 
 
 
Showing 1-20 of 33


November 2018

November 2018

Great for simple dashboards, poor customization

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Pros

I liked the amount of connectors readily available, it was easy to set up a simple dashboard quickly.

Cons

The tiles are huge. As soon as you want to get more complex with what data to present and it what format, it falls short.

Review Source: GetApp
 

Kevin from SpringAhead
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Nice one stop solution for dashboard metrics

Ease-of-use

Functionality

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Value for Money

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Pros

Geckoboard has a variety of really nice integrations with third party products. Most SaaS solutions you would be interested in tracking have integrations which makes it pretty easy to get going with displaying relevant metrics. The website interface is also pretty easy to use and you can get a dashboard together pretty quickly.

Cons

The interface for getting custom metrics uploaded could be a bit easier to use but overall it is a good solution and not bad to get started with it!

Review Source: GetApp
 


November 2018

November 2018

5-minute setup, but needs more filters

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Functionality

Product Quality

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Quality

If you have TVs or monitors on your wall, you've already made an investment to get data in front of your team. Geckoboard is a great way to do this. It isn't perfect yet, but is still the easiest tool I've used to get data up quickly.

Pros

Geckoboard was amazingly easy and fast to setup. We've had monitors in our office for years, but never fully utilized them. Geckoboard provided a very easy and fast way to get our data set up. It pulls from the other softwares we're using (Hubspot, Zendesk, Google Doc, etc.) and displays the information in a great format.

Cons

You're limited to pre-determined fields of data that you an display without much editing (e.g. you can only display data points that Geckoboard has set up). The ability to edit what is being displayed is also limited, depending on the data point. I've also had an issue with knowing the timeframe of the data. For example, we display the % of inbound support calls answered under 40 seconds. I'm unable to define the date/time range (7 AM - 7 PM, last 24-hours, etc.)

Review Source: Capterra
 

Greg from University Tees
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Make beautiful and super functional dashboards with Geckoboard

Ease-of-use

Functionality

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Value for Money

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Displaying ONLY the data we want to display from google sheets to make it simple for our warehouse and production team to see critical stats.

Pros

We use a data tool which is capable of creating very power dashboards and while we utilize that tool for many things, we needed a tool which would be simple enough for other departments to build dashboards themselves. We have several dashboards that pull data from several google sheets to create powerful dashboards that are displayed all throughout our production and warehouse locations. We love geckoboard!

Cons

Like many things, Geckoboard can be a bit of a learning curve when importing data from excel or google sheets. Having knowledge in excel / sheets helps if that's where you're planning to import from.

Review Source: Capterra
 

Hasan from People in Need
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Geckoboard Review

Ease-of-use

Functionality

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Value for Money

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Pros

I am happy to respond to your announcement about work as published in the local newspapers or Balnt My qualifications are highly commensurate with what they are arguing for in the Declaration.

I have read about your company in local newspapers, I have sufficient knowledge about your production ..... I am very interested in working for a company working in .....You as business owners.

I inform you that I have a good knowledge of some computer software such as ...

I would appreciate your meeting with you to learn more about my capabilities.

I inform you that if I do not hear your response after several days, I will call to confirm the arrival of the letter and CV.

During that time, if you would like more information, I would be happy to contact you.

Thank you for your interest in my order, and the time you gave me.

Cons

Nothing- Excellent network work-
The truth is that there are no negatives in the sense of negatives, but I hope that the accessibility is easier than that so that the majority, especially the places where the networks are weak and not available to all

Review Source: GetApp
 

Guy from Cubit Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great big screen solution for Zendesk

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
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Pros

Allows us to easily visualise metrics from Zendesk in real time so that we can see how the day is progressing

Cons

Sometimes it can be tricky to work out how to display what you're looking for but support is excellent

Review Source: Capterra
 

Will from The Roman Healthcare Group
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Phenomenal, reasonably priced metrics dashboards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

Geckoboard is phenomenal, top to bottom, and their team is always exceedingly helpful when I reach out with issues or questions.

Pros

My favorite part of Geckoboard is the easy of use and simplicity. It is truly plug-and-play, and with so many API connections.

Cons

The only thing to complain about is the lack of customization until you reach a certain billing threshold, but I understand their thought process behind that and believe it keeps the product reasonably priced.

Review Source: Capterra
 


September 2018

September 2018

Expensive, but good tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Geckoboard makes your data pretty and can be put on a screen. Very easy to use, but also comes with a price.

Pros

Geckoboard makes it fairly easy for developers to connect database data with a good looking dashboard. The dashboard has the features that are needed, and it even has a pre-made set of graphics that you can use to visualize your data.

Cons

The price is high for this type of tool. Mixpanel and other similar data tools have similar dashboards, which are agree not at pretty as Geckoboard, but they have the same functionality.

Review Source: Capterra
 

Lawrence from Catch.com.au
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Great support experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Support team are amazing and support people who are not 100% IT savvy. Widgets have everything required to show your company or department exactly where the team is at.

Cons

More personalisation. But that's a minor con. It's the data that is more important and Geckoboard supports that.

Review Source: GetApp
 


May 2018

May 2018

AWESOME DASHBOARD!!!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

The easy of use...I literally created a fully capable dashboard showing all of our contact center data in less than 30 min. This tool is amazing. It impressed my boss, who is very hard to impress.

Cons

I loved that Geckoboard has a ton of apps to integrate with, but I would like to see a bit more. Also, when using the 'custom widget' feature, I did see some "loading failed" errors, which is odd since its pulling data from the app its linked to. But all in all, I love this product!

Review Source: Capterra
 

Grant from Bric — Project Planning and Time Tracking
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great for Managing with KPIs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Geckoboard makes it really easy to publish your team's KPI's, and make them visible to the entire team or company. It connects to the tools we use everyday, and requires very little setup.

Cons

It is a great solution for quick deployment. However, you don't have as much control over the metrics and how they are displayed. You can write custom integrations if needed, however if you require a lot of customization it might be better to build something in-house.

Review Source: GetApp
 


March 2018

March 2018

Ideal dashboard for the office

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

We run two ASUS Chromebits with Geckboard in our office. It's a critical component for us to keep track of our Business intelligence as well as Server Performance.

Coolest part is probably the custom data that can be fed in combined with the prebuilt widgets.

Cons

The pricing is steep. And it is missing some widget components (connections) with AWS but that's just about it.

Review Source: Capterra
 

Alan from Money.co.uk
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Brilliantly simple but powerful dashboard tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

Visibility of KPIs and tracking of performance issues and site availability

Pros

Very reasonably priced, great feature set and multiple integrations that make setup very easy. Lots of great styles and graphs to get going with.

Cons

I wish I had more customisation of the graphs and more finite control of the components, but that is it.

Review Source: Capterra
 


March 2018

March 2018

Extremely easy to use one-stop shop analytics dashboard

Ease-of-use

Functionality

Product Quality

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Value for Money

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Showing the higher ups key statistics and company performance metrics in a very attractive, intuitive visual format.

Pros

How easy it was to take raw data from our company, and manipulate it via the Geckobard software to display in a pretty, easy to read, impactful format .

Cons

Didn't provide a ton of recommendations for uses for the dashboard (common uses, examples, ideas, etc.

Review Source: Capterra
 

Shaun from Cultrix
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Love it, can't imagine life without it now.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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Pros

Very flexible, provides visible realtime KPIs and MI that motivates the team. Geckoboard has helped us improve service delivery tenfold through simply being able to see exactly how we are doing.

Review Source: Capterra
 

Esa from Vizor.io
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Chat-based customer support second to none - friendly and inviting app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics apps. App that keeps getting more features - app is alive development-wise and trustworthy.

Pros

I believe the best aspect of the app is the in-browser chat support. I've received so much support and suggestions and advice from them that I've never experienced such prompt and helpful customer support before with any app. I've been asked to check out new features in a demo, too, which was wonderful - after a few months, the features in the demo were added to the app itself.

I feel like there is a good reason to reach out to the customer support team and ask for features, as they seem open to them - this is not a company run by shark-like salesmen/saleswomen, but a developer-led company - where things that are difficult to do are eventually made easier to accomplish, and so on.

I've received such stellar customer support from people and all others that I'm really quite awed. You're doing very, very well.

I know Geckoboard will keep on becoming a better app, little by little, and that is a good feeling to have.

Cons

There are limitations to Geckoboard - I might not always be able to find a solution that suits me the best way - there are always some ways to improve the workflow - but the way the customer support listens to use and implements features or provides help pretty much negates any cons I might have with it.
One thing maybe is that I'm not able to "park" a dashboard so that it's settings are kept safe even though I have downgraded from two dashboards to one dashboard.

And another is that there is no way to select multiple objects and copy them to another dashboard quickly.

But my experience overall has been that if I ask for something, and it's not there, it might get implemented in the future.

Another thing is that I was getting errors from MixPanel, but was not able to see what the error was - this is another thing that can be improved from Geckoboard aspect, it's not a con it's just a missing feature that could be implemented in the future.

Review Source: Capterra
 

Paul from i2O
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

An excellent hosted dashboard tool for real-time display in clear easy to view graphics

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Good pre-configured integration with Zendesk, Google Sheets, Trello and many more. Simple set-up, reliable and focussed on conveying information in a clear way.

Cons

Customisation of colors etc is a "premium" feature and should be included for more basic low-cost users, not only Enterprise-wide use. Also, there is limited scope for scaling numbers etc, which can be frustrating.

Review Source: Capterra
 

Ben from Selco

October 2017

October 2017

easy quick visuals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

enables the wider business to see web metrics as an easy to use dashboard. Enables data with maps to give overall impression of business spread. Auto update for live stats.
Configuration is easy.
Can share key stats with colleagues and clients alike.
The Info is Live which is a real bonus.
Custom widgets are really useful.

Cons

Could integrtrae a little more with other tools but still allows csv or txt imports, not yet found an API to do it seamlessly and as "live" as everything else.

Review Source: Capterra
 

Michael from SalesFUSION
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Geckoboard is the best dashboard tool, let alone cloud base software , I've ever used!

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Pros

No training needed. No reading manuals needed. The ease of use and intuitiveness of this platform is untouched by most software's out there. The out of box integrations with Zendesk, Salesforce is incredibly valuable for us and is the exact data we were looking for. The customer support is extremely helpful and friendly. They are constantly adding more addons and upgrading their current ones.

Overall, you can setup very clean and professional dashboards with Geckoboard in a matter of minutes.

Review Source: Capterra
 

Bill from GrowthRocks

December 2016

December 2016

Best Dashboard tool

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I setup Geckoboard for all of our clients. It enables us to have the client always up to date on what's going on with their inbound/outbound campaigns.

Review Source: Capterra
 
 
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