About Mozenda

With over 10 years of experience, Mozenda enables midsize software and IT companies to automate website data extraction from any website. The tool allows users to view, organize and run reports on data collected from websites. It is available as an on-premise or cloud-based solution. 

Mozenda automatically detects information organized in lists on user-specified web pages and allows users to build agents to collect this data. The tool can collect data from nested categories and various types of paging structures. Names and associated values are also detected automatically.

Users can collect large volumes of table data with the Table Capture feature as well as capture data from documents. Users can also combine data from documents and web pag...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

29 Reviews of Mozenda

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(4)

4

3 stars

(3)

3

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

October 2018

Geoffrey from Sabbatical

Verified Reviewer

Company Size: 11-50 employees

Industry: Market Research

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

October 2018

Ease of use

Pros

I had a problem where I was manually checking changes to a saved search through Linkedin sales navigator. Through the use of this product and another, I was able to automate that process and save time and clicks to obtain the same information in a google sheet.

Cons

It's point and click, so if you don't enjoy that, it could be tedious. Although, the amount of time saved did make it worth it.

September 2020

Laurie from Veeva Australia Pty Ltd

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

September 2020

Well-supported scraping tool with full API

Mozenda is a great platform for creating webscrapes with assistance from the agent builder. Although the documentation could be better, I find that if I do have any questions, Mozenda support responds quickly and knowledgeably. The problem with the documentation is really just that it's hard to find how to do more advanced things. Often the information is somewhere in a recording of a webinar, so it can take a bit of time to find it. Inevitably, there are things that I need to do that require modifying the XPath definitions or working around limitations in the software. For example, Mozenda only captures data in a flat list, so if you would like to capture lists within lists, you have to repeat a lot of data and clean it up outside the tool itself. The good news is that the API is complete (i.e. everything that can be done in the UIs can be done in the APIs, and more). The API documentation is mostly clear, but sometimes I do need to experiment to make sure I understand exactly what it returns. Overall, I would recommend Mozenda to people who are looking for a faster alternative to coding their own webscrapes, or to less technical people who have fairly straight-forward requirements or are willing to take the time to learn how things work a little more "under the hood." The support is great! Please note that opinions expressed in this review are my own and not necessarily shared by my employer.

Pros

Superb customer support API can do everything I want it to, and more. Agent builder is fairly easy to learn to use Saves time hand-coding web scrapes

Cons

Complex scraping requirements are harder to achieve Sometimes difficult to find relevant documentation Inevitably requires some understanding of programming to use effectively

Reasons for Choosing Mozenda

Recommended by colleague

November 2020

Brian from Internet

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

4.0

Functionality

5.0

November 2020

Intentionally Burns Through Your Money

Good product and customer support. Terrible unethical management and sales methods.

Pros

The product is easy to use and the actual response from Customer Support is great.

Cons

I have been a customer for almost 10 years. Mozenda, intentionally, does not stop processes or provide features that would allow agents to stop running if they get stuck in a loop. This is a method that Mozenda uses to get you to use all of your credits and have to pay for more agents. I like the product. But, their unethical stealing of your money and management is why I moved after almost 10 years. Would NOT recommend.

December 2018

Jon from OEL

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

December 2018

Mozenda efficiently scrapes and collects data on the web

We have used Mozenda to pull in data about potential customers as well as get data on what competitors are doing. Mozenda makes almost any kind of web scraping project simple to do.

Pros

I liked how fast it was to get setup and scraping data from sites. I could begin a new project, set the parameters, and it would be done collecting data within a few hours. The data was almost always scraped in the proper format without anything missing. It is easy to use and is only limited to what account plan you are on.

Cons

Sometimes it was difficult to get the software to fully understand what I was looking for it to accomplish and would pull in more information than I was looking for. This is probably more user error on not being able to specify properly. I would sometimes only want a specific part of a data field, but would end up getting more than I needed.

Response from Mozenda

Replied December 2018

Thank you Jon for your stellar review. We work hard to make sure you are able to collect the web data you need in the most efficient way. Reading through your review I noticed your need for pulling specific data and not more than what you need into a data field. This can be accomplished easily through the feature named "Refine Captured Text." Right click on any line item and click there to highlight or modify Capture Definitions to get the data you need in the most organized way. If you have more questions please contact our customer support staff at support@mozenda.com or +1-801-995-4550. We can share our computer screen with you to show you how to do this step by step. Our support calls are complementary to all accounts, including free trial ones. Please also reply to my email. I'm interested in knowing if you would be willing to let us write a use case on the success you've found by using Mozenda for web data. Mike Alvarez Mozenda Marketing Director 801-995-4550

May 2018

Pete from HomeActions | IndustryNewsletters

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

May 2018

High-end web scraping tool great for complex scraping

Complex web scrapes captured needed data unavailable by 3rd parties without spending beyond our budget. Great marketing tool to develop address, phone, and/or email lists. Their support is awesome but you will use them a lot to get things done.

Pros

This tool allowed us to capture data from difficult website areas. It's high-end capabilities and features made obtaining required data possible. Customer support very responsive and knowledgeable.

Cons

Hard to use and understand programming terms needed to develop proper scrapes. It is easy to do a basic scrape but once data got complex, support always had to be called in.

Response from Mozenda

Replied May 2018

Hi Pete, Thank you for being a great customer. And, thank you for your review and the five-star ratings for customer support and functionality. There are 1.8 Billion websites online today and we work hard to make sure that Mozenda can scrape and extract data from the simple to the most complex. For the majority of the websites online, website data can be extracted utilizing our simple point and click interface. We also agree with you that some websites are so complicated that sometimes it requires a phone call to our friendly staff for help setting up the Web Scraping Agents. This is why we offer free phone and email customer support. We also prefer sharing our computer screens in real time so that the communication is seamless. Have an excellent day!