Awesome customer experience

Pros

Many people using this have a great customer experience. I've really enjoyed my interactions with customer support. Really excellent.

Cons

Could be a lot cheaper. That's always a problem. Also, BoardMax isn't perfect about its UI. It could do with a cleaner UI.

BoardMax - a positive addition to board management

Since launching BoardMax in 2012, we have been able to streamline the experience of our board members. The BoardMax team at Streamlink have been extremely supportive and helpful--while improving the product based upon user need and feedback.

Pros

BoardMax is user friendly. Members are able to access current and past board information--upcoming and past meeting material, policies, financial reports--everything a member of the board needs to access. The ability to organize material for our members results in an engaged and knowledgeable board capable of making informed governance decisions.

Cons

There have been many improvements in the software since we launched BoardMax with our board in 2012. The BoardMax team has been extremely attentive to issues we have encountered. As customer needs are identified or change, customer support is important and appreciated.

Easy to use, but not very customizable

Our Board Members overall did not like the software and we ended up finding one that was more suited for Education. The board members would frequently get frustrated and just ask for that old "Paper Copy" back. They are content now with our new choice.

Pros

It was easy to record our meetings and the approval process was pretty cool. Creating and managing users was a breeze and it was very user friendly.

Cons

We were using it with Education, and found out that we couldn't really customize the templates for the meetings to what the Board Members wanted to see. It may work for other districts, but our Board Members did not like it or its functionality.

BoardMax works

We use BoardMax to manage board and committee meetings. The hardest part of moving to BoardMax was getting board and committee members to sign-in and try it. After that, it was easy! The board and committee members like being able to review meeting documents anytime and anywhere. Past meeting documents can be accessed the same way. Some members still like a hard copy and make them, the others use the device of their choice. Staff saves time and paper. Our CEO uses future meeting agendas to keep up with follow-up items so meetings have more continuity and issues get addressed. Because all RSVP emails and reminders are scheduled when the meeting is set-up, they never get overlooked. Staff saves time, and we know if there will be a quorum well before the meeting. Anytime we have a question, tech support is very prompt with answers. BoardMax has made meeting management much more streamlined for us.

Boardmax review

I have found Boardmax easy to use and the board members all agree. The transition from paper to electronic board dockets was seamless since there was great support from the staff at Boardmax.

Pros

Being able to update or change the agenda is great. The notification to board members of scheduled meetings and RSVP to meeting saves so much time and effort. When a meeting is changed or cancelled is extremely easy, it just takes minutes, to notify members. The best part of the software though, is the staff support you receive. Any time I have an issue or question they are right there to help and this organization is alway open to suggestions on how to improve the software.

Cons

There are some small nuances but well worth putting up with.