Diligent Boards

RATING:

4.7

(246)

About Diligent Boards

Diligent Boards is a content management solution for creating, distributing and collaborating on board meeting materials. Designed for small and large businesses, Diligent Boards aids in creating digital materials to support any organization with a board. Cloud-based and on-premise deployment options are available. Users that are attending board meetings on Diligent Boards can view current and past meeting archives, manage annotations, view shared resource repositories and access contacts and calendars. Board members can access information online and offline with the option to store materials locally. Administrators in charge of running meetings can maintain an agenda archive, update resource repositories, create custom questionnaires, count board votes and signature...
Agendas

Diligent Boards Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Diligent Boards

1 - 5 of 246 Reviews

User Profile

Stephanie

Verified reviewer

Airlines/Aviation, 5,001-10,000 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2018

Review for Diligent Boards

The ease of use and effectiveness in sharing documents with board members around the world makes Diligent a software package I would highly recommend! The customer support is the best I have ever experienced. No machines, a real human being every single time!

PROS

This software is so simple to use. You can set up a board book in minutes. Uploading is mindless as you can upload any type of document (word, excel, pdf...). You can build from scratch to copy an old version and modify it.

CONS

I have been using Diligent for two years now and I honestly haven't experienced any cons yet...

Vendor Response

Hello Stephanie, Thank you for taking the time to write this positive review. It is wonderful to hear that you like our Customer Support and find Diligent Boards simple to use. Thanks again for this great feedback!

Replied December 2018

Casie

Hospitality, 501-1,000 employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

A game-changer for Board papers

Excellent experience with Diligent Boards and exceptional service and support from the Team. Distribution of papers to the Board is an efficient and seamless process.

PROS

Integration and transition to Diligent Boards was seamless. The product is easy to use and one of the key advantages is the amount of time it saves, collating and distributing board papers. Papers can easily be replaced and late papers added. The Agenda builder is excellent. Being able to export the papers is a great feature.

CONS

Unfortunately it is an expensive tool.

Reasons for switching to Diligent Boards

With Diligent’s acquisition of BoardPad, the BoardPad platform was decommissioned

Sharon

Internet, 5,001-10,000 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed November 2020

GoDaddy Admin Feedback

PROS

It's ok for basic needs. It's ok for basic needs.

CONS

You can't upload animated presentations, or videos embedded in presentations.

Pam

Hospital & Health Care, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Review of Diligent Board Books

Overall, my experience has been great.

PROS

It's easy to use and you can have one sign in if members are on other boards.

CONS

More flexibility in changing an evaluation if already published.

Reason for choosing Diligent Boards

We got more for our money, the 24/7 helpdesk, and Diligent WOULD sign the legal document.

Reasons for switching to Diligent Boards

Directors Desk wouldn't sign a legal document stating another breach wouldn't happen.

Rosslyn

Insurance, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Life is too short for paper packs

An excellent experience with both the product and the support received over the years. Also have great breakfast meetings which are informative and useful and provide the opportunity to discuss with others

PROS

Production and distribution of packs is easy, efficient and timely. I had a dream...or should i say nightmare the other day that i moved jobs and had to produce paper packs!! I woke up in a cold sweat!

CONS

Nothing - its a great all round product with many additional modules which can be added as your business sees fit

Reasons for switching to Diligent Boards

We had to as BoardPad was replaced by Diligent

Vendor Response

Hi Rosslyn, Thank you for your review. We would love to share your story with the Diligent community. Please feel free to reach out to Customer Marketing at customermarketing@diligent.com!

Replied August 2020