Diligent Boards
About Diligent Boards
Most Helpful Reviews for Diligent Boards
1 - 5 of 246 Reviews
Stephanie
Verified reviewer
Airlines/Aviation, 5,001-10,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Review for Diligent Boards
The ease of use and effectiveness in sharing documents with board members around the world makes Diligent a software package I would highly recommend! The customer support is the best I have ever experienced. No machines, a real human being every single time!
PROSThis software is so simple to use. You can set up a board book in minutes. Uploading is mindless as you can upload any type of document (word, excel, pdf...). You can build from scratch to copy an old version and modify it.
CONSI have been using Diligent for two years now and I honestly haven't experienced any cons yet...
Vendor Response
Hello Stephanie, Thank you for taking the time to write this positive review. It is wonderful to hear that you like our Customer Support and find Diligent Boards simple to use. Thanks again for this great feedback!
Replied December 2018
Casie
Hospitality, 501-1,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
A game-changer for Board papers
Excellent experience with Diligent Boards and exceptional service and support from the Team. Distribution of papers to the Board is an efficient and seamless process.
PROSIntegration and transition to Diligent Boards was seamless. The product is easy to use and one of the key advantages is the amount of time it saves, collating and distributing board papers. Papers can easily be replaced and late papers added. The Agenda builder is excellent. Being able to export the papers is a great feature.
CONSUnfortunately it is an expensive tool.
Reasons for switching to Diligent Boards
With Diligent’s acquisition of BoardPad, the BoardPad platform was decommissioned
Sharon
Internet, 5,001-10,000 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed November 2020
GoDaddy Admin Feedback
It's ok for basic needs. It's ok for basic needs.
CONSYou can't upload animated presentations, or videos embedded in presentations.
Pam
Hospital & Health Care, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Review of Diligent Board Books
Overall, my experience has been great.
PROSIt's easy to use and you can have one sign in if members are on other boards.
CONSMore flexibility in changing an evaluation if already published.
Reason for choosing Diligent Boards
We got more for our money, the 24/7 helpdesk, and Diligent WOULD sign the legal document.
Reasons for switching to Diligent Boards
Directors Desk wouldn't sign a legal document stating another breach wouldn't happen.
Rosslyn
Insurance, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Life is too short for paper packs
An excellent experience with both the product and the support received over the years. Also have great breakfast meetings which are informative and useful and provide the opportunity to discuss with others
PROSProduction and distribution of packs is easy, efficient and timely. I had a dream...or should i say nightmare the other day that i moved jobs and had to produce paper packs!! I woke up in a cold sweat!
CONSNothing - its a great all round product with many additional modules which can be added as your business sees fit
Reasons for switching to Diligent Boards
We had to as BoardPad was replaced by Diligent
Vendor Response
Hi Rosslyn, Thank you for your review. We would love to share your story with the Diligent community. Please feel free to reach out to Customer Marketing at customermarketing@diligent.com!
Replied August 2020