About Bizagi

Bizagi offers a business process management (BPM) suite for enterprises. Key features include automation, modeling and execution of business operations. It has been recognized as a Challenger in Gartner’s Magic Quadrant report for Intelligent Business Process Management Suites in 2016.

Bizagi’s process modeling feature enables managers to create visual business processes using drag-and-drop functionality. Users can directly customize checklist templates rather than creating it from scratch. It also comes with pre-built automation tools such as accounts payable, onboarding, a leave-request portal and recruitment.

Bizagi comes with an e-learning portal, which offers on-demand courses that assist users in learning the system. The solution can...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

109 Reviews of Bizagi

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(60)

60

4 stars

(42)

42

3 stars

(2)

2

2 stars

(3)

3

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 109 results

August 2019

Luis Ernesto from M&M Group

Verified Reviewer

Company Size: 51-200 employees

Industry: Airlines/Aviation

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

August 2019

My experienses with Bizagi

we need a tool will be help us to connect the diferents areas, and help understand how work the other employee, with bizagi not only can connect also simulate what happend if we need change before aply.

Pros

When M&M| Group beging with the task to create our process we seek a software can help us to draw, simulate and share the workFlow, and try with Bizagy that was the only tool what we test, because met our expectations, Bizagi compliance with he BPMN 2.0 and let simulate the process.

Cons

If we need create app from your process the price is High, but if you only need modeler your workflows its perfect

September 2020

Arnaud from Dietsmann

Company Size: 5,001-10,000 employees

Industry: Oil & Energy

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2020

BIZAGI, process automation made easy

I had some difficulties to understand some concepts at the beginning. I can not do exactly what I want in Bizagi, I need to follow the product logic. For example, a simple CRUD is not a very simple process. I used the product to construct a repository for our department and it works quite well.

Pros

Bizagi is BPMN compliant Bizagi Modeler is a free tool that can be adopted easily by end-users Bizagi Studio is a true development platform Bizagi Engine makes your process become applications Most important : Deployment from dev to test then to production environment runs smoothly, that is the most impressive to me ! Database changes are totally automatized.

Cons

Sometimes, especially if you add specific scripting code you get an error. Then it can be difficult to understand the root cause. Users do not understand easily why unfinished processes (instances) are still in their inbox.

Reasons for Choosing Bizagi

The product is easy to understand and very evolutive.

January 2021

Valentin from DBRS Morningstar

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Bizagi, an excellent Business Process Management tool!

It is a product that is easy to use and easy to work with. It made positive contributions to our process automation. He saved us time and money by using his bots to speed up mundane tasks. My experience with Bizagi is excellent, it is really the most important part of my work that I enjoy very much.

Pros

Working with Bizagi is easy. Thanks to Bizagi, we can maintain the workflow and digitize data. It is a very important product for us that improves our workflow. I like Bizagi removing the manual work burden. It is annoying for financial institutions to have a manual work load, especially to manage and move data between systems. But ; RPA bots, combined with deeper process regulation taken from a system like Bizagi, provide a great a nd fast solution to reduce this mundane work and free up employees to complete higher-value tasks. We use RPA robats to speed up mundane tasks and this saves us time and money by doing the work of more than 40 full-time employees. Today, 50% of the commercial lending platforms are managed by RPA bots, from the participation of the customers to the provision and closure of the loan, thus greatly humping our business and relieving us. Bigazi means great comfort. I am very pleased to use Bigazi as it is a profitable platform.

Cons

I haven't had a bad experience with Bizagi. Frankly, I am very happy to use this product ..

May 2018

Mark from Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

May 2018

Bugs galore - when using Suite, not be to used without good project governance

Unpaid overtime to get things working, sleepless nights doing work-arounds.

Pros

Modeler. Hands down the better and faster than with Microsoft Visio. You'd think that Suite has all the solutions worked out in advance, there are so many options.

Cons

Trying to build a large project with Suite - 150+ forms, 100+ master tables, 80+ parameter tables. That's a true test of the platform - and it disappoints constantly. Either because of bugs that take so long to get fixed, you end up doing scripted work-arounds. Or having to do ETL and Bizagi master tables are not Identity fields. So you must use their REST service to create records - at a slow speed of 1-2 per second (xml format for uploading an entity). No inheritance - so you end up doing things over & over again. No variables - everything needs to be an entity attribute. Attributes are SQL columns, and entities SQL tables. Scripting is JScript - there is no debugging, only tracing.

February 2021

Marco from Schmeling+Consultants

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

February 2021

Great process modelling editor

Bizagi Modeller is our favorite tool and a clear recommendation - especially for beginners in BPM.

Pros

Great value for a reasonalble price * Easy to use process modeling solution * Quick results, good over all user experience, especially the dynamic pie-menu with all avaible options that opens when the user selects an object is great * Allows the integration of own symbols / artifacts * Integration of simple simulation tools allows first steps into process simulation * Publication of multiple process modells as HTML-publication for easy deliver / distribution

Cons

* Although the program still allows to save process modells on the local file system, the software constantly tries to force to user to use the cloud storage. * Editing big process models can cause delays in response * Process simulation tools are limited