Onspring
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Most Helpful Reviews for Onspring
1 - 5 of 76 Reviews
Michelle
Verified reviewer
Insurance, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great tool and easy to use
OnSpring has allowed us to manage projects, contracts, and vendors in a whole new way. No longer are items stored in multiple areas, they are all right in here in one easy to use tool. The team at OnSpring is extremely helpful and the best group of people to work with. They are extremely flexible and understood our needs from the start. I cannot say enough about this company overall.
PROSOnSpring is honestly THE easiest software to use. Right from the start the layout is appealing and not overwhelming at all. Without any formal training, a user can quickly figure out how to use it and be up and working in no time.
CONSAt this point, I cannot think of a downside to the software. Everything we have needed OnSpring to do, it does!
Vendor Response
Thank you for providing such a great review of Onspring! We are glad to hear the software platform has been so beneficial for your organization. And, we're just as delighted to hear about your positive experience with our team. We appreciate your partnership with us and always, your feedback.
Replied March 2021
Michael
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Flexibility
The product is quite flexible. It can be applied for a variety of use cases. Once you have your apps matured, reporting becomes streamlined.
CONSThe interface for reports development can be a bit challenging at times. If you have a lot of fields in your apps, searching for them when building/filtering a report can be a struggle.
Reasons for switching to Onspring
Teammate treated us like a number. Onspring treats us like a neighbor.
Vendor Response
Michael, thanks for providing a review of Onspring. We really appreciate you taking the time to share your thoughts on what it's like to be a customer - and we are very happy to be your 'neighbor.' I'm going to take your 'report creation' feedback to our product team to discuss options on improving the experience. Thanks again!
Replied April 2021
Karthikeya
Airlines/Aviation, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
My software
For undertaking a business.
PROSGood. Easy to use this software. OK .
CONSEasy to use the software. Good quality software. .
Jon
Oil & Energy, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Best Audit Software
I could not speak more highly of OnSpring's staff. All interactions have been great. Our implementer, [SENSITIVE CONTENT HIDDEN], has been the secret to our success, and we are very thankful for her!
PROSThe OnSpring system is very customizable. The out-of-the box solution will lay the foundation for using the system for your audit department. From there, you can customize almost every functionality of the system to facilitate your processes.
CONSWith the ability to customize the system comes complexity. You must analyze, design, and really understand your processes before you begin your implementation. Luckily, our OnSpring implementer is very knowledgeable of the system, as well as the audit profession, and she did a great job helping us make the system work as we needed.
Reason for choosing Onspring
hands down the best system we evaluated. Additionally, we could tell the service we would receive was the service that worked best for our model and such.
Reasons for switching to Onspring
We were using the old client/server TeamMate product, and were going to be required to replace our servers, thus reimplement the system. We decided it was time to see what products were on the market. TeamMate+ was evaluated along with other systems. We chose OnSpring over four different systems evaluated.
Chris
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Excellent GRC solution - Highly recommend!
Onspring is making our risk much easier to define and report. We previously had so many disparate processes and functions that it was difficult to report risk accurately.
PROS- Consistent improvement with new updates and releases- Everyone at Onspring is great work with- Ease of use- Out of box features
CONS- When delegating a survey to someone else, Onspring should dynamically update the email that goes to the delegate for you. It will send the email addressed to the initially assigned person unless you adjust it. Onspring allows you to adjust it, but it seems they should automatically update the name instead of keeping the original person's name. Adjusting the email could be easy to miss; therefore, you send an email to the delegate addressed to yourself.- The timeout function needs to be adjusted. It appears to let you continue your session, when it does not.
Reason for choosing Onspring
Onspring looked much more user friendly, more elegant, and the price was right.
Reasons for switching to Onspring
We were having some issues with Rsam and couldn't view all of our risk in one solution. Rsam was also not user friendly. Onspring has fixed this issue for us.
Vendor Response
Thank you for taking the time to leave this review Chris - really appreciate your candor and feedback.
Replied November 2022