Raygun error groups
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10About Raygun
Raygun is a cloud-based networking monitoring and bug tracking application. It is suitable for large and midsize organizations across a variety of industries and offers crash reporting, user monitoring, user tracking, deployment tracking and integrations with other software. On-premise deployments are also available.
Raygun’s crash reporting features allow users to identify where clients encounter errors, crashes or performance issues and alert appropriate team members to problems. Workflow management tools help users to organize issue resolution.
Raygun also provides full stack application monitoring. Users can view lists of clients, track session information and analyse how end users interact with applications. Diagnostic information and workf...
18 Reviews of Raygun
Average User Ratings
Overall
4.56 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2015
Gary from Raygun.com
Verified Reviewer
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: GetApp
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
November 2015
December 2020
Patrick from Softwareentwicklung Schittkowski GmbH
Company Size: 2-10 employees
Industry: Program Development
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
5.0
December 2020
Easy to use.
Collection of Performance-Data and Crashlogs.
Pros
With only two Lines of Code I get all the Crash-Information for my Xamarin Apps. It Detects Common Errors and if Performance Tracking is on, Detects Bottlenecks that affect your User's Experience. I would compare it to Jira, on how the Errors appear and get Tracked.
Cons
That it shows me, that my code is still not perfect...
Reasons for Switching to Raygun
I left a Company with a Testing Team and extreme Bureaucracy and in my new Company I have Access to Raygun. So I am Comparing a Testing Team with Jira and our shitty Bureaucracy to Raygun: Shitty Bureaucracy forced me to write a UI Test with JIRA XRAY for every Feature and Bug with a complete manual on wich button to press with screenshots. Then if a Tester has some time (wich they dont) they would run that test. But mostly we did the testing our self because our pointy haired manager would let the sprint fail, because of not done tests. All in all, there was to much overhead. With Raygun we instantly get notified if something new happens and can deploy a fix faster than doing the testing ourself. Also it's far more cheaper.
February 2018
Arpit from Autodesk Asia
Company Size: 10,000+ employees
Time Used: Less than 6 months
Review Source
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
February 2018
A Okish Tool to monitor your application
It is appropriate for a small size company having less applications.
Pros
The tool is easy to install and have support for a lot of language. The app is smooth, fast and responsive. The mail notification about something going wrong or occurrences of errors is very cool.
Cons
There are a lot of better tools in the market when compared to Raygun which provide better features and support - Stackify, SEQ, Crashalytics.
December 2020
Charles from Applied Statistics and Management
Company Size: 51-200 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Know your problems before your users
Pros
Raygun helps us watch and track errors and find issues before our users do. When users do report issues often we can gather all the details we need directly from Raygun without having to go into details with the user.
Cons
Sometimes the event grouping does not work exactly as expected but that could be user error.
Reasons for Switching to Raygun
The biggest reason is we use custom error codes in e application. Rollbar did not allow us to easily search for those errors in a timely manner.
December 2020
Muhammad from simPRO
Company Size: 201-500 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2020
Raygun
Pros
Very easy to integrate with any system. Hardly miss any error as long as we pass the request to raygun. And no rate limiting is great. Although I wouldn't wanna keep hitting raygun all the time :D
Cons
It could become difficult go through each each and every instance of an issue, would be great to have a more concise reporting around a single issue a better snapshot/image/overview of an issue.
