Spacewell Energy (Dexma)

RATING:

4.6

(37)

About Spacewell Energy (Dexma)

Spacewell Energy (Dexma) is a cloud-­based energy management, intelligence and analytics software platform designed to help energy services companies of all sizes deliver energy usage data to their clients. Key features include automated reporting, budgeting and analysis tools. Spacewell Energy (Dexma) enables users to monitor consumption patterns, analyze energy prices and track key performance indicators (KPIs). Budgeting and forecasting tools are also included, as well as consumption alerts and emissions monitoring. Users can manage contracts, handle cost allocation and run cost/use reports. An energy apps market supports native and third-­party applications. Greenhouse gas tracking, load control and forecasting, meter tracking and price benchmarking are also inclu...

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Spacewell Energy - Dexma Energy Intelligence - apps market
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Spacewell Energy (Dexma) Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Spacewell Energy (Dexma)

1 - 5 of 37 Reviews

Harsha

Information Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

Great interface to resolve and track energy savings

With the platform Energy efficiency consultancy and energy product management can be done a sophisticated way

PROS

The data with respect to energies can be easily updated. To organise all the details it is very simple end user friendly. This portal reacts at a higher speed which helps to save a major time. Where is compatible to use with all the Brands

CONS

In the network connectivity is low the interface is very slow. To control the platform through a remote session can be improved. The remote function can be updated as soon as possible which helps in a major role.

Reasons for switching to Spacewell Energy (Dexma)

Wanted to check the features and the interface

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

DEXCell Energy Manager - finding, resolving and tracking energy savings

Very good, but not quite excellent. It has furthered some analysis, made it easier to review site data, comparisons can be made quickly, analysis can be done and inferred quickly. However, reporting is unpolished and still limited custom (main issue is the header and footer) and alerts have to be assessed off of the Excel export.

PROS

Ease of data upload. Gateways with clear requirements for entering data mean uploading 000's of meters is simple. With the new bulk export, where locations, site and device information can be edited, organising this data is also simple. Alerts. Good alerts can be created to provide some reactive insight into site's energy consumption. Whether tracking OOH, max demand or general consumption changes.

CONS

Alerts. Unfortunately, it is only possible to create one alert for one meter at a time. For example if 100 sites all needed the same OOH threshold alert, these would need to be created, manually one-by-one. Assigning data parameters (i.e. gas/electricity). If the data source is the companies data collector, and the data is to go directly into DEXCell, and you cannot edit the format, you cannot tell DEXCell whether it is gas or electricity. Once data is in, you can then retrospectively create a derived parameter on the new device, however the first day/batch of data would need to be uploaded again to be derived into the chosen parameter. It would be better if during the gateway set up it was possible to define that all data coming into the gateway was a set parameter.

Vendor Response

Hi there, thanks for your review of our software! We're glad that you like the in-bulk features that help our partners and customers with 100s or 1000s of sites. In response to your other comments, thanks very much for this feedback, we already cover some of these items in our intended roadmap, but the product team will take these comments into account too.

Replied January 2020

Alejandro

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2017

A long way to go

I have used this software for one year and its features help me for doing my job all time. But, in order to improve it, this software has to be a little more intuitive, and, especially, faster than it is right now. Anyway, the customer support is a very good one, willing to solve all the questions you can made in a quick and effective way. In short, it is a good software with a long way to go.

PROS

- Its possibilities

CONS

- It is little slow

Alfonso

Oil & Energy, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2017

The soft ware helps me and my clients see the invisible...energy usage. This is business critical.

My business model is based on the Dexcell platform. The software has been an integral feature of my energy efficiency consultancy and energy project management projects.

PROS

The analytics are unsurpassed in its scope. every key algorithm of concern to an energy manager is covered with accuracy. Data gaps could be queried or one can simply go to the 'Market Place' to find an app solution. I have worked with others which are not as resourceful and constantly improved. While competitors come close in some functionalities, the Dexcell solution is unsurpassed in its ability to provide the right information in clear and understandable terms. I also like the reliability of the service. There is hardly ever any down time in the service. One of the tools I also reference is the 'Passive consumption'. This is an area missed by many energy managers in the Caribbean; but alas how significant it could be in reducing wasted energy. The Dexcell app provides this useful insight if needed.

CONS

The ability to power automate a facility with remote functionality is not yet there. I hope Dexcell will consider this feature as part of their continuous improvement plan moving forward. You are so good....it's time you go for being great!

Vendor Response

Alfonso, thank you so much for your feedback! We're so happy you are getting good use out of the Energy Apps Market that's always expanding. ;) We will work hard to keep improving DEXMA (formerly called DEXCell Energy Manager) for you!

Replied January 2020

User Profile

Mario

Verified reviewer

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2018

Feature rich solution returning in a few clicks good intel on your installbase's energy footprint.

PROS

Once you get to know the interface, you can easily get the required information. The platform is also very robust and scalable. Almost no downtimes and no matter if you have few of lots of data to show, the portal always reacts at high speed only limited by the network speed. The tool is also very valuable for benchmarking your installations and the comparison is fair since there are normalization options.

CONS

The configuration and provisioning of the data points/assign to locations is tedious and some repetitive tasks. The support team is also very responsive and helpfull. What I miss is a support ticket system where created tickets are logged and can be followed up.

Vendor Response

Hi Mario, many thanks for your review! Great to hear you are enjoying DEXMA's software. Your comments about account provisioning were well founded and since you wrote that post, we've now included several new "in-bulk" tools to help our larger partners with the onboarding process for new accounts. Also, we now utilise a new support ticket system, so in case you still don't have it, send an email to the support team and they can tell you how to view all your previous tickets, view their current status, etc.

Replied January 2020