--- title: "DirectLine Software Reviews, Demo & Pricing - 2026" description: "Review of DirectLine Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ca/cafm/directline-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Maintenance Management Software](https://www.softwareadvice.com/category/4390-maintenance-management/) / DirectLine Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cmms/directline-profile/reviews/) # DirectLine Review Custom quote Free trial 1 plan Wondering if DirectLine is right for your organization? Our Maintenance Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview DirectLine 4.5 [(30)](https://www.softwareadvice.com/cmms/directline-profile/reviews/) Pricing Pricing available upon request ### About DirectLine Megamation offers a fully customizable cloud-based CMMS (computerized maintenance management system). Maintenance software custom-fit for you. It can be scaled for any organization across many industries. The CMMS has enabled maintenance and operations professionals to improve efficiency, enhance asset reliability, reduce costs, and deliver data-driven decisions for over 40 years. Improve efficiency and benefit from data-driven decision making. Megamation software offers a comprehensive solution complete with all the core features and functions needed by maintenance professionals customized and adapted to your specific environment. Our AT-SITE mobile design concept offers several significant advantages for maintenance teams. Eliminate unnecessary travel time, enhance accuracy, and boost efficiency with access to all your relevant maintenance data on your mobile device. Unlimited Personal Training, One-On-One 24/7 Phone & Email Support. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device. Wondering if DirectLine is right for your organization? Our Maintenance Management Software selection experts can help you in 15 minutes or less. ## DirectLine User Interface ## Popular DirectLine Alternatives Main Product DirectLine 4.5 [(30)](https://www.softwareadvice.com/cmms/directline-profile/reviews/) Ratings Breakdown - 4.02Ease of use - 4.47Value for money - 4.92Customer support - 4.31Functionality Pricing Available upon request Get Price Alternative Product [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) 4.8 [(1062)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.65Value for money - 4.83Customer support - 4.57Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [eMaint CMMS](https://www.softwareadvice.com/cmms/emaint-x3-profile/) 4.5 [(428)](https://www.softwareadvice.com/cmms/emaint-x3-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.30Value for money - 4.47Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [EZO](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/) 4.6 [(1546)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.58Value for money - 4.59Customer support - 4.46Functionality Pricing Starting at $48.00 per month Get Price Alternative Product [UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/) 4.6 [(1330)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.54Value for money - 4.72Customer support - 4.44Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [eWorkOrders CMMS](https://www.softwareadvice.com/cmms/eworkorders-profile/) 4.9 [(115)](https://www.softwareadvice.com/cmms/eworkorders-profile/reviews/) Ratings Breakdown - 4.90Ease of use - 4.95Value for money - 4.97Customer support - 4.87Functionality Pricing Starting at $45.00 per month Get Price ## DirectLine Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DirectLine Features - Popular features found in Maintenance Management Billing & Invoicing Calendar Management Document Management Inspection Management Inventory Management Scheduling Service History Technician Management Third-Party Integrations Vendor Management - More features of DirectLine Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Asset Assignment Asset Kitting Asset Lifecycle Management Asset Planning Asset Tracking Assignment Management Audit Management Audit Trail Automated Scheduling Barcode/Ticket Scanning Barcoding/RFID Budgeting/Forecasting Calibration Management Check-in/Check-out Checklists Commercial Properties Communication Management Compliance Management Contact Management Contract/License Management Corrective and Preventive Actions (CAPA) Cost Tracking Customer Database Customizable Fields Customizable Forms Customizable Reports Data Import/Export Digital Signature Dispatch Management Document Storage Downtime Tracking Electronic Signature Equipment Maintenance Equipment Management Equipment Tracking Facility Asset Management Facility Scheduling Fixed Asset Management For Mechanical Equipment For Schools GPS Historical Reporting Incident Management Inventory Control Inventory Tracking Invoice Management Job Management K-12 Key & Lock Management Location Tracking Maintenance Management Maintenance Scheduling Materials Management Mobile Access Monitoring Multi-Location Parts Management Preventive Maintenance Purchase Order Management QR Codes Real-Time Data Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Reservations Management Residential Properties Resource Allocation Routing Safety Management Search/Filter Service Request Management Space Management Status Tracking Tagging Task Management Task Scheduling User Management Warranty Tracking Workflow Management Work Order Management ## DirectLine Integrations Tableau Integration rated undefined from -1 review ## DirectLine User Reviews ## DirectLine customer ratings - Overall rating: 4.5/5 - Total reviews: 30 ### Rating distribution - 5 stars: 15 reviews (50%) - 4 stars: 15 reviews (50%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 4.5/5 - Customer support: 4.9/5 - Functionality: 4.3/5 --- ### Highly functional application - terrific customer service response and flexibiliy - Overall rating: 5/5 - Reviewer: Kevin B. - Industry: Philanthropy - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great customer service, including unlimited training, prompt response and flexibility in developing and implementing changes to enhance functionality and user experience #### Cons The software (administrative portion) is not the easiest to use and the reporting is a bit clunky. In terms of ease of use - this application has extensive functionality and, in my experience, it is difficult to make such applications "completely" friendly to users who don't have a level of experience working with CMMS systems, so I don't consider this a drawback. --- ### DirectLine - Direct Success - Overall rating: 5/5 - Reviewer: Ralf A. - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered We are thrilled with DirectLine so far. The system is very user friendly and as we trained all our managers, supervisors and group leaders, we haven't missed a beat in creating work orders. We have also started up PM programs in several departments (with all documents needed scanned into the system) and we are now working on generating reports. The support from your team has been tremendous. All changes we have requested has been granted and every question we have had, has been answered. We are eagerly looking forward to what the future is bringing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, great support. #### Cons Nothing we dislike at this time. --- ### Megamation - a great resource to us, we use it primarily for Work Orders, Equipment inventory and PM - Overall rating: 5/5 - Reviewer: Terry M. - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used unspecified for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered tracking work orders, tracking equipment repairs, prompts for Preventative Maintenance, daily, weekly , monthly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and customer support, the Megamation staff are always proactive they call us regularly to see if there is anything we need, whenever we have a question they are always prompt and helpful #### Cons I have no complaints, we only use a small portion of Megamation's capabilities, I'd like the font to be larger. Other than that I am a very happy user. --- ### Drinking Water and Wastewater Operations Maintenance recording made easy - Overall rating: 5/5 - Reviewer: Richard W. - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Shopped around for a CMMS application for almost a year, we consider this a solid platform for our maintenance programs. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Help is always available, affordable alternative to an expensive software suite. Screens are easy to navigate. #### Cons There was a bit of a learning curve for some staff who did not use the system on a frequent basis, but support was available. --- ### My experience with DirectLine has been very positive - Overall rating: 5/5 - Reviewer: Kevin H. - Industry: Semiconductors - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered I have a very good idea of what maintenance activities are being done in my group. It's straight forward to schedule the maintenance. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software works well and predictably. I appreciate the support I have received from DirectLine. Having 24 hour support is fantastic. The support Staff is always helpful and they are quick to fix my issues. #### Cons Too many mouse clicks for a scheduler/superuser. I think they could do a better job making some of the redundant tasks more streamlined. --- ### Fantastically versatile, exceptional customer service and support for even the smallest issues. - Overall rating: 5/5 - Reviewer: Alex A. - Industry: Glass, Ceramics & Concrete - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Allows us the benefits of keeping up to date on all things maintenance, allowing improved equipment availability. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Effectively made this a one stop shop to provide a tool kit to maintenance and engineering, for any industrial environment. It is also configurable to our needs. #### Cons Can be a little overwhelming at first until your organization understands it's abilities and how you want to use them. --- ### Good - Overall rating: 4/5 - Reviewer: Brandon K. - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used other for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It helped us move from papers to paperless, easy to look up information if you know what you're looking for. Costumer service is excellent! #### Cons It's slow, but that maybe our internet. You have to switch between several screen to get all the information you need sometime. --- ### Facilities Manager utilizing Megamation Directline - Overall rating: 4/5 - Reviewer: Keith C. - Industry: Semiconductors - Product usage: Used unspecified for more than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4.5/5 - Functionality: 4.5/5 #### Pros Very professional CMMS with excellent support. Gives up great method to track, schedule and document preventative maintenance. #### Cons Somewhat awkward to navigate until trained and get some experience with it. --- ### Helps us stay organized - Overall rating: 4.5/5 - Reviewer: Casey H. - Industry: Primary/ Secondary Education - Product usage: Used unspecified for more than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Value for money: 4.5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customers now have a single path to get their needs met. This has allowed us to properly organize our time. #### Cons Some of the modules in the product are unnecessary for us. --- ### General Manager - Overall rating: 4/5 - Reviewer: Antonio S. - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Great experience. We appreciate the support in uploading out data #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Mobile app is a great tool to use. Accessibility to as many user we want. Simple to use and configurable to our needs #### Cons It is a good software on overall but there is many glitches, most due to improper use and lack of training. More webinars on you tube should be available. --- Showing 1 - 10 of 30 Reviews [See All Reviews](https://www.softwareadvice.com/cmms/directline-profile/reviews/) ## DirectLine Popular Comparisons [MaintainX vs DirectLine](https://www.softwareadvice.com/cmms/directline-profile/vs/maintainx/) ## Other Top Recommended Maintenance Management Software [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) **4.8** (1062) Recently recommended **314** times [Asset Essentials](https://www.softwareadvice.com/cafm/asset-essentials-profile/) **4.4** (284) Recently recommended **180** times [Eptura Asset](https://www.softwareadvice.com/cmms/managerplus-profile/) **3.9** (207) Recently recommended **177** times [Coast](https://www.softwareadvice.com/product/246342-Coast/) **4.7** (101) Recently recommended **155** times Stuck Between Options? 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