Ease of use and customer support, the Megamation staff are always proactive they call us regularly to see if there is anything we need, whenever we have a question they are always prompt and helpful.

Support team has seemed genuinely happy to help me anytime I ask. They are quick and efficient in their support and come up with great ways to use the system to help me.

Having 24 hour support is fantastic. The support Staff is always helpful and they are quick to fix my issues.

Having MegaMation Directline is like a custom built system tailored for your specific needs at an off the shelf price. We are the APPA 2011 Effective and Innovative Practices Award winner.

Well supported and continually improving CMMS.

The software (administrative portion) is not the easiest to use and the reporting is a bit clunky.

It helped us move from papers to paperless, easy to look up information if you know what you're looking for. Costumer service is excellent.

I like the work order console concept and how it presents your WOs to you, arranged how you like it. I like having multiple windows open while I am working on different things.

I also like that it is a lease product. To keep a good customer base requires satisfied customers.

Unable view picture of equipment along with the equipment information. No print function for PM's unless the WO is scheduled.

Very professional CMMS with excellent support. Gives up great method to track, schedule and document preventative maintenance.

Highly recommend, Great tool, user friendly, great tech support always will to change and modify application to meet our needs.

The system is a stand alone installation and is not integrated with our ERP software. This has made it difficult to use the pruchasing and inventory modules available in the program.

I have a very good idea of what maintenance activities are being done in my group. It's straight forward to schedule the maintenance.

The software is suited to best fit the needs of my company. As we grow this software grows with it.

Limited availability of KPIs or visual reporting. Export data has to be manipulated in Excel to produce charts and graphs; the raw data is difficult to interpret quickly.

M working on cancelling our account but the customer service is what ruining my relationship with FIXX.

There are two items of frustration. Creating reports in Fiix is a giant pain.

Helps to manage assets and schedules quite well. Tracking is simple  to use and nice and functional.

Fiix support seems to be very limited. For example, the search function in RFQs does not search the supplier, it is searching an address field, rendering it virtually useless.

I am impressed with the user friendliness of the software and the ability of it to cover a range of needs.

We use only a small portion of the software's capabilities. Does an excellent job for the cost.

An additional bonus with FIIX is that the support team is vey friendly and helpful in answering any questions and resolving any issues.

I liked how easy it was to create items within this system. This will be a great system for a new business, existing business or in our case, a rapidly expanding business.

They have also refused to refund monies we paid for training despite acknowledging that the training has not been done - which is just theft.

It is quite user friendly for a powerful tool which has been great when building out the Facility and officially implementing Fiix.

The software lays out the asset structure in an easy to use way. Keeps a great history on all work orders and changes made to assets.

Could be more integration between requester and manager. Some communication is lost after the work order is assigned.

Having the ability to have all information in one database is extremely important for our company during our audits. This product is very good.

We have had a great experience with Fiix and have seen an increase in up time and an increase in our preventative maintenance completion.

I love the cross-integration between my field technicians, accounting, and warehousing.

When used correctly by our facility staff, it is a great tool and will help us take better care of our properties and equipment.

Ease of use, Customer service, reports, etc. In fact the CMMS is really simple and efficient.

Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.

I quit using Fiix about 4 months into our second year. Lots of time lost entering in the information sadly.

Graphical presentation was very poor, the way numbers are showing it required proper graphical representation with few colours.

I have enjoyed working with the reps at Fixx. Any time I have had questions either with technical support or licensing, they have been professional and courteous in answering.

US Dollar

DirectLine by Megamation is a cloud-based maintenance management software that serves the maintenance scheduling and compliance reporting needs of education, manufacturing, healthcare and beverage industry. Available on a monthly subscription, the SaaS-based solution is accessible via a web-browser on any Internet-enabled device.


DirectLine is a modular solution including applications for condition assessments, preventive maintenance, work order management, and other essential CMMS capabilities. As a modular system, businesses only need to implement the modules that they need at that point in time, rather than implementing and working around more features than necessary.


Additionally, DirectLine specializes in developing customized modules and features for individual clients. Once created, these modules are made available to all DirectLine customers, so that clients with similar needs can consistently find new, improved modules to add to their existing DirectLine solution.


All support is local, and each DirectLine representative helps clients solve issues, receive any needed customization, and ensure all facets of the system run smoothly.



LongDescription

Purchase Order Management

Customizable Reports

Document Storage

Equipment Management

Space Management

Key & Lock Management

Scheduling

Technician Management

Mobile Access

Fixed Asset Management

Inventory Tracking

Vendor Management

Maintenance Management

Preventive Maintenance

Service History

For Schools

Asset Tracking

Inspection Management

Work Order Management

Billing & Invoicing

Facility Scheduling

Inventory Control

Commercial Properties

Room Scheduling

Incident Management

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Calibration Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

DirectLine is available for a monthly fee that includes implementation, training, usage, support and updates. No capital outlay required. 

Monthly cost is based on the amount of hours used. Increase usage anytime. Customize the interface to show all modules, or only the modules needed.

Contact Megamations Systems for detailed pricing.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

DirectLine

In Person

Live Online

Documentation

Videos

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance.


The CMMS helps manage work orders and physical assets, schedules, tracks maintenance and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for easy asset tagging, customizable reports, multi-site management, ERP integrations, and more.


Fiix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.



Work Order Creation

Barcoding/RFID

User Management

Status Tracking

Barcode/Ticket Scanning

Mobile Alerts

Asset Accounting

Activity Tracking

Task Scheduling

Repair Tracking

Electronic Signature

Scheduled/Automated Reports

Resource Management

Job Management

Calendar Management

Customizable Fields

Barcode Printing

Barcode Recognition

Data Import/Export

Downtime Tracking

Multi-Location

Facility Management

Audit Trail

Cost Tracking

Compliance Management

Real Time Data

Performance Metrics

Historical Reporting

Benchmarking

Role-Based Permissions

Real Time Notifications

AI/Machine Learning

Workflow Management

Real Time Updates

Residential Properties

Activity Dashboard

Parts Management

Alerts/Notifications

Equipment Maintenance

Work History

Reporting & Statistics

Reminders

Asset Categorization

QR Codes

Automated Scheduling

Job Scheduling

Accounting Integration

Root Cause Analysis

Real Time Reporting

For Mechanical Equipment

Asset Lifecycle Management

To-Do List

Reporting/Analytics

Monitoring

Equipment Tracking

Job Tracking

Warranty Tracking

Quotes/Estimates

Drag & Drop

Predictive Maintenance

Purchasing & Receiving

Third Party Integrations

Location Tracking

Task Management

Check-in/Check-out

Search/Filter

Asset Planning

Vehicle Information

Facility Asset Management

Real Time Monitoring

For Airlines

Digital Signature

KPI Monitoring

Audit Management

Single Sign On

Real Time Analytics

Manufacturing Inventory Management

Windows 10

Basic: $45 per user, per month.
Professional: $75 per user, per month.
Enterprise: Custom pricing.


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