DirectLine vs FMX

RATING:

4.5

(31)

DirectLine has 31 reviews and a rating of 4.5 / 5 stars vs FMX which has 411 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (31)
4.7 (411)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 30, 2018
March 5, 2024
Pros/Cons
  • Pros

  • Ease of use and customer support, the Megamation staff are always proactive they call us regularly to see if there is anything we need, whenever we have a question they are always prompt and helpful.
  • Having 24 hour support is fantastic. The support Staff is always helpful and they are quick to fix my issues.
  • Cons

  • The software (administrative portion) is not the easiest to use and the reporting is a bit clunky.
  • Unable view picture of equipment along with the equipment information. No print function for PM's unless the WO is scheduled.
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  • Pros

  • Simplicity and ease of use are the best features. I also appreciate the quick feedback that confirms submission of an entry.
  • Very easy to setup, easy to use without much training, and excellent customer support. No user account limitation.
  • Cons

  • Sometimes there is a delay in the drop down fields but that may be just network issues rather than the software.
  • Inspections do not auto create work orders for failed inspections.
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Pricing Range
$
$
$
$
$
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Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2023

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19 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos