Ease of use and customer support, the Megamation staff are always proactive they call us regularly to see if there is anything we need, whenever we have a question they are always prompt and helpful.

Support team has seemed genuinely happy to help me anytime I ask. They are quick and efficient in their support and come up with great ways to use the system to help me.

Having 24 hour support is fantastic. The support Staff is always helpful and they are quick to fix my issues.

Having MegaMation Directline is like a custom built system tailored for your specific needs at an off the shelf price. We are the APPA 2011 Effective and Innovative Practices Award winner.

Well supported and continually improving CMMS.

The software (administrative portion) is not the easiest to use and the reporting is a bit clunky.

It helped us move from papers to paperless, easy to look up information if you know what you're looking for. Costumer service is excellent.

I like the work order console concept and how it presents your WOs to you, arranged how you like it. I like having multiple windows open while I am working on different things.

I also like that it is a lease product. To keep a good customer base requires satisfied customers.

Unable view picture of equipment along with the equipment information. No print function for PM's unless the WO is scheduled.

Very professional CMMS with excellent support. Gives up great method to track, schedule and document preventative maintenance.

Highly recommend, Great tool, user friendly, great tech support always will to change and modify application to meet our needs.

The system is a stand alone installation and is not integrated with our ERP software. This has made it difficult to use the pruchasing and inventory modules available in the program.

I have a very good idea of what maintenance activities are being done in my group. It's straight forward to schedule the maintenance.

The software is suited to best fit the needs of my company. As we grow this software grows with it.

Limited availability of KPIs or visual reporting. Export data has to be manipulated in Excel to produce charts and graphs; the raw data is difficult to interpret quickly.

Overall i like this plateform because is best reminder and CRM software.

Great low price asset management for small to medium enterprises.

I love how user friendly it is. I also love how fast the response time is.

Our company is very pleased with what the software has accomplished for our maintenance team.

I like the ease of use and having the app is very handy. It's a good way to communicate with the team.

The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow.

System seems to freeze up a lot...  annoying when it happens and starting over means losing what you just typed.

It's going great - the ability to send people work orders to complete versus printing them out for them is super efficient.

Development team seems restricted on what they can and cannot do while finalizing the program for users.

I love that it is so easy to use. It makes it very convenient to open the APP and enter in the issue and have someone in the appropriate department come take care of it.

It has been good it has helped us to keep better track of our machines and the work and cost that has been done to them.

Most important thing is customer support and I really like the customer support. Upkeep team is really active.

Me and also team liked this software, our experience is very positive. Very supportive program.

I can use it from my desk or on my app when I'm walking around the property, which makes it convenient. Everyone on the software can view the outstanding projects.

Easy for multi-shift operation and follow ups instead of copying lists and losing track of jobs. Integration and Training were amazing and very helpful.

Not a lot of options to edit how reports print out. Also frustrating to have to upload photos and documents one by one rather than be able to drag multiple documents into a work order.

It is excellent product for multi facility and has best API integrations opportunities.

Finally a truly simple yet thoughtful and very useful solution to keep track and manage maintenance on our different assets.

The best way to describe it is we operate as a team. Specifically want to recognize the customer support staff who helped me.

So far, I have thoroughly enjoyed the ease of learning the process from creating work orders to completion of the same.

UpKeep makes quite easy to get a good picture of the asset allocation thanks to the good level of the reports available.

So far my learning experience has been amazing with the simplicity of the program.

I love the ease of using this software, the clean organization, and simple functionality.

Easy to use, helpful in any setting, and worth the investment.

I like the ability to email tasks to the system, the product is really simple to use and easy to integrate into the business.

Layout and design is great. The support team is awesome the few times I had to call note: my fault, nothing to do with the program.

Upkeep should also have an alert text or email warning the administration that there there was no entry for the services by the repair crew that day.

The Upkeep team were supportive with the initial purchase and integration.

The functionality and practicality are awesome. Its definitely an app that the creators invested a lot of time and thought into.

When typing on a picture the default font is crazy. When someone updates notes - no one gets alerted.

Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels.

The ease of access and functionality with a user friendly interface that is simple to use.

US Dollar

DirectLine by Megamation is a cloud-based maintenance management software that serves the maintenance scheduling and compliance reporting needs of education, manufacturing, healthcare and beverage industry. Available on a monthly subscription, the SaaS-based solution is accessible via a web-browser on any Internet-enabled device.


DirectLine is a modular solution including applications for condition assessments, preventive maintenance, work order management, and other essential CMMS capabilities. As a modular system, businesses only need to implement the modules that they need at that point in time, rather than implementing and working around more features than necessary.


Additionally, DirectLine specializes in developing customized modules and features for individual clients. Once created, these modules are made available to all DirectLine customers, so that clients with similar needs can consistently find new, improved modules to add to their existing DirectLine solution.


All support is local, and each DirectLine representative helps clients solve issues, receive any needed customization, and ensure all facets of the system run smoothly.



LongDescription

Purchase Order Management

Customizable Reports

Document Storage

Equipment Management

Space Management

Key & Lock Management

Scheduling

Technician Management

Mobile Access

Fixed Asset Management

Inventory Tracking

Vendor Management

Maintenance Management

Preventive Maintenance

Service History

For Schools

Asset Tracking

Inspection Management

Work Order Management

Billing & Invoicing

Facility Scheduling

Inventory Control

Commercial Properties

Room Scheduling

Incident Management

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Calibration Management

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

DirectLine is available for a monthly fee that includes implementation, training, usage, support and updates. No capital outlay required. 

Monthly cost is based on the amount of hours used. Increase usage anytime. Customize the interface to show all modules, or only the modules needed.

Contact Megamations Systems for detailed pricing.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

DirectLine

In Person

Live Online

Documentation

Videos

UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. From your desktop to your phone and even your tablet, UpKeep's CMMS is easily accessible from anywhere at any time. Create work orders on-the-go, get notifications when tasks are updated, and receive alerts straight from your app when assets go down making your business run more efficiently than ever before.

UpKeep offers core maintenance functionality, such as asset, inventory and work order management, and preventive maintenance to create service schedules. Users can see a tasks overview page showing upcoming work along with due dates, criticality and assets or workers assigned to each. When adding new tasks, users can include notes, a color-coded priority rating, images, assets, and users.

The mobile application gives users the ability to create projects, assign work orders, manage assets, and more. UpKeep is designed for small to midsize companies across various industry verticals.

UpKeep offers services on a monthly subscription basis that includes support via phone, email, and through an online knowledge base.

Real-Time Analytics

Document Templates

Product Identification

Receiving/Putaway Management

Forecasting

Quality Management

Work Order Creation

Barcoding/RFID

User Management

Status Tracking

Barcode/Ticket Scanning

Safety Management

Tire Management

Multi-Channel Management

Subcontractor Management

Real-time Scheduling

SKU/UPC Codes

Asset Accounting

Access Controls/Permissions

Activity Tracking

Service Request Management

IT Asset Management

Dispatch Management

Components Tracking

Digital Signature

Job Costing

Real-Time Monitoring

Contract/License Management

Supply Chain Management

Task Scheduling

Retail Inventory Management

Repair Tracking

Code Enforcement

Disposal Management

Material Requirements Planning

Spatial Analysis

Electronic Signature

Order Management

Reservations Management

Manufacturing Inventory Management

Traceability

Invoice Management

Project Management

Real Time Synchronization

Procurement Management

Customer Database

Recurring Appointments

Image Capture

Report Templates

Class Scheduling

Job Management

Calendar Management

Customizable Fields

Collaboration Tools

Barcode Printing

Reorder Management

Full Text Search

Barcode Recognition

Shipping Management

Productivity Analysis

Template Management

Warehouse Management

Item Management

Data Import/Export

Offline Access

Mobile Signature Capture

Downtime Tracking

Inventory Optimization

Process/Workflow Automation

Failed Inspection Tracking

Multi-Location

Self Service Portal

Facility Management

Audit Trail

Version Control

Fuel Tracking

Bills of Material

File Storage

Cost Tracking

Depreciation Management

Compliance Management

Real Time Data

Performance Metrics

Routing

Historical Reporting

Linux

HP-UX

Solaris

Unix

IBM OS/400

Windows 10

Liet: $20 per user, per month (billed annually)

Starter: $45 per user, per month (billed annually).

Professional: $75 per user, per month (billed annually).

Business Plus: $120 per user, per month (billed annually).

Enterprise plans are available on request.

DirectLine vs UpKeep

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