FacilityONE vs Fiix

RATING:

4.8

(26)

FacilityONE has 26 reviews and a rating of 4.77 / 5 stars vs Fiix which has 621 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (26)
4.5 (621)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 21, 2019
April 2, 2024
Pros/Cons
  • Pros

  • I like that it is user-friendly even for those who are not computer people. Training goes quickly for new people due to the ease of use of the software.
  • What I like most about this software is the ease of running reports, searching capabilities and tracking the jobs throughout the facility.
  • Cons

  • When I first started using Facility One, it was a bit confusing and hard to navigate.
  • Updates are always being made for navigational improvements but can sometimes create user frustration.
Read all user reviews
  • Pros

  • Helps to manage assets and schedules quite well. Tracking is simple to use and nice and functional.
  • An additional bonus with FIIX is that the support team is vey friendly and helpful in answering any questions and resolving any issues.
  • Cons

  • M working on cancelling our account but the customer service is what ruining my relationship with FIXX.
  • There are two items of frustration. Creating reports in Fiix is a giant pain.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos