I'm happy with transcendent. it's from 2018 until now. Transcendent not just asset management system it is also use by our operation team in order to deliver guest satisfaction. Thank You Transcendent.

- It's meet compliance with Marriott International - the product is easy to use by our business users - applicable for pc and mobile devices - there is integration with our existing business process (engineer team can work directly with other ops team) - inventory can be made with QR - CAPEX Planning - Sys admin menu is easy to use - Transcendent support team is fast response and more over, [SENSITIVE CONTENT HIDDEN] engage with end user client

Our users need more training best practice with transcendent especially in Bahasa Indonesia. if it is possible using online webmeeting. they would be very happy with that

It has been good. Started with doing room pms now I create rounds and inspections. I help out with 2 properties transcendent and really help some of our coworkers create rounds and inspections if they need help. Overall have had some good and bad times when trying to get help from transcendent support. Sometimes its very quick to get some help others I wasnt able to like get work orders removed from my property that were suppose to be at another from what the fire marshall had found for the building. It was not possible for Transcendent to remove or transfer the over 30 work orders for smoke alarm testing for do not disturb rooms. I even had the said fire marshall marriott guy [SENSITIVE CONTENT] on the email and they still were unable to transfer them. Luckily I made note of them and we closed them out and verified but the fact it couldnt be removed from my work orders was very annoying. And then the Residence Inn work orders for Do not Disturbs were at the Courtyard Transcendent and same thing couldnt be transfered to the correct place. For example: at residence inn, I had work orders for a 431 room, meanwhile the property is only 3 stories high. I don't know just hope it doesn't happen again yesterday. Not a huge deal. Just was frustrating. Thanks for listening.

I like how I know how to make my own rounds and like inspections for those rounds. I think it helps kind of keep things somewhat organized with a big building to manage all of the stuff inside of it. I also like how they have implemented GXP into the transcentent universe as work that is done in GXP is converted to the Transcendent app and you get credit where it is due.

I dislike all of the qr codes. Especially with over 100 emergency lights in my building. I dont know what a easier way would be. It is just dificult if one goes out, I need to retire and create a whole new asset. I dont know it is just a difficult task having to tag all of the assets but it is how it is.

I really liked the portability, I would like the software to be more customizable by the user, I quite like the online support, very effective.

The software allows the entry of information online and insert photos.

1. Does not allow the technician to classify work orders at the time of closing (by area, type of failure) 2. It does not allow classifying equipment by specialty, system, subsystem 3. It does not allow customizing the administration dashboards. 4. It does not allow to have the planned duration field in the report that can be exported (Reports / Work order history) 5. It does not allow connecting from Microsoft BI directly to the Transcendent database to perform internal reports (only viewer). 6. Do not have a report showing the annual preventive maintenance plan. 7. Do not have a dashboard for the administrator on the smartphone. 8. Cannot identify work orders that need spare parts in the report that can be exported (Reports / Work Order History)

My overall experience with Transcendent software is good. It processes my work orders, inventory management, reconciles and other task with accuracy. Also, a big plus is the help support service is fast and helpful so its not a long waiting process. I definitely recommend to companies/small businesses and all. User Friendly Interface, Smooth Transitions, Accuracy, and Full Completion of Every task.

I use Transcendent daily at work. The initial interaction with the software is user friendly with an login page, transitioning to the home page which is very easy to comprehend. The functionality on which type of work ( work orders, inventory control and etc.) service you'll complete its impossible to make an mistake.

I don't believe there are any cons with Transcendent. The software developer is very keen when it comes to software updates needed for mobile devices and desktops.

Great experience

Easy to navigate. very user friendly. Tech support is great

Format and product configuration is changed too often. Many times you have to spend too much valuable time re-learning a process that worked just fine