WISP has been excellent! Great technical and customer support an intuitive suite of built in reports and the ability to request customization. You can "right size" the module subscription to fit your need. The system is not bloated, it simply does what it promises to do and in my experience sometimes more than you expected. It is reassuring to know that I can answer various space and head count related questions usually in under 5 minutes.

The system is straight forward, easy to understand not overly complicated get the results you're looking for.

The only caveat it's difficult on mobile devices but it is being addressed.

Wisp has played a key role in helping our growing agency manage space. We're able to easily run reports to check for vacant spaces, and can integrate the help of our IT team to prep a new space. The customization was far past what I imagined and I'm extremely happy to have this tool on hand.

Wisp is easy to use and very intuitive. I can easily access any floor plan and make changes in a matter of seconds. Additionally, every person I've worked with on the Wisp team has been extremely kind, helpful, and quick to respond.

Occasionally I have to refresh a page to fully load, but that's typically only 1-2 times per month. I have no other complaints about this product.

I love the layout of the program, once you understand how to navigate through the program it is very user friendly. All of my buildings and occupancy data can be accessed in a matter of seconds which is very helpful for a campus of 4,500+ employees. The color coded occupancy data per leader is also very helpful when overseeing the floor plate by Business Unit. I also appreciated the fact that I was able to add my floor leads to ensure the occupancy is accurate.

At first, it was a little difficult to navigate but [SENSITIVE CONTENT HIDDEN] and the team did a great job of hosting training sessions. These worked really well for my team and I. It would also be nice to incorporate our HR systems into WISP so that it tracks when employees leave the business by generating a report. I agree that not tying it web phone as employees sometimes change their own seats would cause too much confusion but if a notice when they leave was made available that would be helpful. Although I believe that would have to be on the AT&T side and not through WISP.

I have been a Wisp user for many, many years. I have not used any other tool to compare with, but I have always been a satisfied customer. The constant improvement of Wisp and added features over the years have been fantastic. The customer service team is excellent to work with. We are constantly finding new ways to use Wisp to improve our business.

Wisp features are geared towards information that a company will want to track and report on for their portfolio. Seeing boundaries of business units on floorplans as well as downloading ready-made reports to track SF's, Occupancy, Vacancy from building to floor level detail has been the most common & useful information provided to our users. From an Administrator point of view, there are so many more features and data points that we use and track. The tool is easy to use and it is integrated into other company systems.

One of our offices was using a stacking feature that was removed recently, but hopefully Wisp will bring it back in the future. Other than that, there is nothing I would consider a con.

This has been a wonderful experience since day one! Each contact is so helpful and responds very quickly. [SENSITIVE CONTENT HIDDEN] is our main contact and has helped us work out so many issues over the years and has worked closely with us to create the best possible way for Wisp to work for us, and have our information updated automatically when possible. Wonderful customer service! When I have questions they are quickly answered, issues resolved.

Very organized, easy to read and easy to get to the info I need. VERY user friendly. Quick to learn, quick to use. Provides us with the information we need a real time as we update. It offers more options that we have used.

There are times we wish it could conform to our detailed specifics. Having said that, we are aware that with programing changes you can accomplish most requests but with our restricted budgets and timeframes some aren't attainable.....or would really be worth the costs.