Great!

It is super easy to use and connect to my google calendar. They just added ZOOM integration so now it is even easier to send out reminders for me.

Setup can be a little intricate but the support team was real helpful.

It's a pleasure with [SENSITIVE CONTENT HIDDEN] and his team!

This was the only company that was able to meet my needs! I needed a software that can integrate with a HIPAA compliant Office 365, that can send appointment reminders to patients with a choice of SMS reminder or automated phone calls. AppointmentReminder.com does an amazing job! The customer service for when a kink does arise in the system is astounding! [SENSITIVE CONTENT HIDDEN] is always there for you to handle any issues you have and make the system work for you instead of you working for the system!

I try not to just give a blanket 5 stars across the board because I want to assess things honestly. Unfortunately I could not find even one item where I can give less than a full 5 stars!

didn't sync with my calendars.

nothing. didn't work. had high hopes but nothing

not user friendly. support staff was condescending. disappointed.

Our no-show, no-call rates have dropped because our clients are getting reminded of their appointments through phone, email and text.

It's really easy to use and create multiple appointments. As a tax office, our January-April look a little hectic on the calendar and using Appointment Reminder is super easy to make sure all of our clients are getting contact prior to their appointment.

It can be a little difficult to schedule two appointments with the same start time, but it can be done!

A+ and thank you for creatinbg

An email 2 weeks before an appointment and a text a week before the appointment and a voice call 3 dyas prior to their appointment.....ALL AUTOMATED.

It is more on the user end. Your CRM needs to be set up correctly otherwise stuff does not go to the right place.

We have had a great experience with Appointment Reminder, which is why we have stuck with it for so long. We are using it to schedule appointments for clinical trials. We love that we are able to schedule both SMS and e-mail reminders for our trial participants. We can also tailor the messages to fit with our needs. We also like the fact that we get notified straight away if someone cancels. It is a vital tool for our team.

Great functionality and adaptability. The customer service is also excellent.

We are very happy with all aspects of the software and have no complaints.

Our appointments are booked sometimes months in advance. If a client misses, it is hard to get them back in and if they miss, we can't fill the spot therefore lose revenue.

It is very easy to use and update appointments for clients. They all love it and I love knowing they received their reminder - No excuses to miss!

The client list, when editing, always jumps back to the beginning of the list.

Appointment Reminder has really made my scheduling of appointment easier, and helps me to remember them by sending me email notifications.

Can reduce no-shows and last minute cancellations Automatic reminders Makes it very easy to schedule and organize appointments. Calendar management Multiple persons can use it Calendar sync with Google Wide variety of email templates Customizable templates Email notification

There is no integration with outlook for Mac. No other disadvantages. The software is great other than that.

It does what it's supposed to, and does it well!

Appointment Reminder is a software named for its task. It is a simple yet efficient tool for reminders. I have used this for a while and it has helped me to schedule daily appointments and tasks. It has an easy setup and launching. Many similar tools go over the top with many features that are never used, whole Appointment Reminder is straight to the point.

A little bit expensive but its features justify its price.

I finally found a solution that adequately connects all of my plans in one place.

It was confusing at first but i figured it out!

Overall, I'm happy. I think there are some steps that could be taken to improve appointment reminder, but right now, I think it's the best solution out there.

The best thing about appointment reminder is a visual calendar that shows confirmed, unconfirmed, canceled, and showed appointments.

There is no easy way to export reports from the data I enter into appointment reminder. No way to export customer lists with names and phone numbers or statistics on who is showing up vs who is not showing up. Also, there is no way to effectively time block out my calendar for times I'm not available.

Everything has been great. The software is easy to use and very effective for our purposes.

Once we started using the software we immediately noticed that we had far fewer no-shows. We are also able to use it to remind clients about important appointments they cannot miss with USCIS.

The character limit on text messages could be a bit higher.

Wonderful, with increase show rates!

This has a ton of flexibility for our business needs. We can connect to google calendar and also our Office365 calendars. [SENSITIVE CONTENT HIDDEN] is great to work with and super quick to make it work for our needs.

I would like to see the online appoinmtnet scheduler work better. They are working on it though. :)

We have used this software in our clinic for a few year now and it has fulfilled all of our scheduling needs and has been very easy to use.

Nothing. It does exactly what we need it to.

I do not have any current issues. Overall, things have gone quite well.

It's very easy to learn and navigate through.

It allows multiple profiles to save for the same patient.

Appointment Reminder has been very helpful to our business. It's definitely cut down a lot of man hours we used to use contacting each patient individually. Also very helpful that we can go back and check the status of each reminder once it's sent and even reason responses if someone can't be reached and why.

I like that the system allows 3 different options for contacting the patient and that the scripts can be customized.

This is less of a con and more of a suggestion: if it were possible for the office to be notified *how* a patient responded to a reminder. For example, we could know that the patient responded via text to cancel or cancelled via phone call and then confirmed via text. We have a few issues with patients responding differently via different methods for the same appointment. It would just help us overall be able to pinpoint where the signals are getting crossed.

I’ve never had a problem with the program. Billing issues have been handled quickly and easily with no problem.

The software is easy to use. It is self explanatory. It does what it says it will do. My clients are contacted when I requested they are and they are able to respond.

The way the clients are stored in the system.

We have noticed our clients are more likely to keep their appointments since implementing this software. Our clients have many issues in their lives and often forgot to attend our service prior to the software being introduced. This allows us to help them much more effectively.

It is so easy to set up and to use. The ongoing support from customer rep is amazing and nothing is a problem. I can't think of anything I don't like about this software. Everything is easy and the support amazing.

This product works well for what I need.

I like the ease of setting up the account and having it pull directly from my google calendar.

There is nothing that I don't like at this moment. It does what I need it to do.

Brilliant. I let it sit for ages, and then when I finally took a close look at it everything was so easy and the help chap held my hand the entire way.

Easier to implement extremely reliable, and very customizable FANTASTIC tech support

That I didn't get into it and actually use it sooner!!!!!

less cancellations, less "no-shows" or "forgotten appointments" which have all resulted in lower cancellation fees as we book various appointments for our clients outside of our office.

easy to use able to have more than one user able to customize to our use

limit on calendars limit on one appointment in each slot (lots of times we have double bookings)

Reduced no shows, free up staff time so we don't have to call for reminders

Easy to use; cuts down on no show and cancellations

Could add some more features, e.g. search by patient to find their appointment and wait list for patient that would like to be called if we have a cancellation

The ease of access to remind customers of appointments is efficient. They are aware when appointment is booked and when tech is on the way.

There is nothing that I like least about the software.

I love this software, it's so easy to use and it's just great. Especially since I can't remember anything.

There was nothing that I dislike about this software.

It has brought down my cancellation rate significantly and shows me that the client received the reminder. It is easy to use and a very nice platform.

I wish it would integrate with other calendar systems so I don't have to manually enter appointments every week.