Chilipiper is very useful in scheduling sales a meeting and sending client handoffs to another department. Their chrome extension is quite handy for a quick customer invite. All I need to do is asks for the customer's email and paste it on the extension and the system automatically send a quick invite so I don't have to look further at the customer's account.

It is integrated with salesforce, google chrome as extension, and slack which is very convenient for keeping track of my client meeting. It also sent me and the client an email reminder so they won't forget our meeting schedule which is crucial as the customers are always busy.

Just the occasional bugs here and there where sometimes, the zoom meeting link is missing on my invite for no reason at all but they are quick to fix and provide a resolution

I can't say enough amazing things about Chili Piper. It has increased our number of meetings booked with AEs, with leads (that meet our qualification criteria) able to book a meeting with an AE directly after completing a form on our website. Not only that, but the suggested times functionality within emails (where you can suggest meeting times to a prospect that enables them one-click booking from within the email) is a game changer - with huge success from this feature alone. The platform is intuitive and easy to use and also has huge scope for meeting a range of use cases. But not only is the platform fantastic, the Chili Piper team and our technical lead [SENSITIVE CONTENT HIDDEN] is hands down the best, giving next-level support and care for customers and their use cases to solve. Thank you [SENSITIVE CONTENT HIDDEN]!!

Excited for their Hubspot integration coming out soon!

It would be one thing if Chilipiper customer service was interested in working with us to fix the issues but they are not inclined to do so. When they have engaged, they have been patronizing and impatient.

We us the automated calendar functionality - when it works and prospects are able to schedule time directly on our reps calendar, it works well and helps schedule meetings.

The software conflicts with LeanData. Chilipiper will tell you there is no problem and they deal with this all the time but the catch is that Chilipiper A) takes forever to populate fields that are crucial for routing the leads properly and B) sometimes just straight up doesn't populate those fields. We were promised during the sales process that there would be no problems with LeanData and now that there are, Chilipiper Customer Service is completely ignoring us. We have been forced to disable Chilipiper.

I like that Chili Piper easily syncs with calendar and makes booking easy The software supports online booking and scheduling It comes with lead management features

No issues with Chili Piper. It has all features we need.

AMAZING, it has exceeded all expectations

ability to qualify prospects through the self-booking appointment process and auto direct the set appointment to the correct sales rep and auto track show rates with their deep native integration with SFDC

There are a lot of features and functionality to learn and implement which is a great thing and I'm not technically savvy with the implementation, I love architecting the stack and so it takes thought and understanding what it can do for you as a platform based on your vision of your flow and this can take some time and well worth it in the end

it's amazing, not only the features and functionality but also the CSM and support are super quick, helpful and know everything about it + they are really proactive which we appreciate a lot

It has ton of options, the routing, grouping and queues have so many option so it can support almost every business scenario, we only moving new departments to it

its complicated to learn everything and it takes time to master it but once you do - it's really worth the money!

The overall experience has been top-notch; and I am a satisfied customer!

Easy meeting scheduling, geo & timezone specification capabilities, and reasonable pricing!

Load time can be improved for heavy filter jobs.

Working with Chili Piper has been a great experience. Our processes are very unique and their team has been great at helping us configure their app to do what we need. We still have some issues that we are trying to resolve, but to be fair we haven't had the time to work with their support on a solution. Overall Chili Piper is a great product with a growing list of features. If you have time to work with their awesome support team you can get a really great scheduling process in place. We love our and know it will only get better once we can dedicate the time to properly setup all of the extra features.

Chili Piper has been a great solution for booking meetings directly from our website. Their Round Robin feature is great, especially the Assign to Owner feature for existing Accounts/Prospects. The one-click scheduling links have been a huge improvement over our previous solutions as well. Previously a prospect would have to click on a link, fill in all of their information, then pick a time to meet. Chili Piper's one-click scheduling removes the form fill from the process; which has reduced duplicates and increased scheduling conversions. The chrome extension is awesome too. We are able to insert meeting availability directly from gmail and even schedule a meeting right from a lead or contact page in Salesforce.

Scheduling a meeting between a prospect and multiple reps is a challenge. Currently when a prospect books a meeting Chili Piper only confirms the availability of one rep. This has caused some AEs to be double booked. Admins do not have the ability to view individual user's meeting types, reminder templates, etc. Meeting reminders are sent from reminder@chilipiper.com, not from the AE assigned to the meeting.

Availability and affordability is par 24/7/12/365. Ease of booking and events scheduling. Multi-purposed WYSIWYG software since suits B2B e-commerce services, cloud communication and online meeting facilitation, BIM chatting rooms,files sharing and content creation.

Since implementation, Chili Piper software has our best since it meets numerous business needs.

It solves our problem of AE's not getting equal meetings. It allows us to quickly get times on the calendar as they're requested by prospects with the feature in Gmail. Overall, would recommend. Strong, simple product that's easy to understand.

I like how Chilipiper is able to track the amount of meetings set for any number of AE's, and ensure that our round-robin style is equitable. Having the Chilipiper icon next to any inbound email to launch the calendar is an awesome feature.

Since it focuses on a single issue, there isn't much to not like about Chilipiper. One con is that we need certain customizations and values assigned to meetings, and we either can't do that or haven't been able to figure out how.

Overall it's good. The product is very effective and I use it on a daily basis. The support team is also very proactive. It's definitely better than Calendly.

It integrates with Salesforce and automatically creates an event as soon as someone reserves time on my calendar. Also, the ability to easily drop a few available times right on Gmail, so the customer can easily reserve a meeting with a click is a huge place.

Sometimes (it happened 2-3 times in 2 years, so not bad) the calendar link doesn't work and the client can't reserve time on my calendar, so I had to manually send them an invite.

Amazing, the tool it's very good and the CSM team it's very helpfull in everything

Chilipiper it's so easy to use and it brings results so fast!

Some small things about the UX can get better.

Chili Piper takes the pain away from calendar syncing. Prospects have the ability to book time on your calendar and/or reschedule a meeting with a click of a button. Cuts out the middle man and the back and forth emailing that traditionally takes place

Not so much about the software but the coupling with Salesloft. We were introduced to Chili Piper as an add on to Salesloft. When we decided to leave Salesloft for Outreach.io, Chili Piper went away as well

1. Meeting routing from SDR to AE is no longer a manual burdensome task for us. We've done both Round Robin and territory-based, and Chilipiper made both crazy easy (especially because of their SFDC integration). 2. We love having standard meeting templates and meeting reminders across the team. Particularly, automated meeting reminders helped increase our show rate by 10%

Our team is a huge fan of Chilipiper's automated meeting routing, standardized templates, SFDC logging, and auto-reminders

For it's basic features, it's simple and easy to use, but with more complex configurations, all the different settings can get messy

I like that it integrates seamlessly with salesforce and gmail. It allows our SDR to easily schedule things for our account execs. Also love how easily we can insert time suggestions in emails. The customer service and nimbleness of their company is top notch - they've worked really hard to make sure product works for us.

Sometimes the javascript can make our landing pages a little slow, it doesn't work with popup forms (that we've been able to figure out), and I can't use the router for opp and account objects in SF.

We use Chili Piper as an online scheduling tool and also to round-robin incoming leads. It works some of the time but there have been a lot of bugs, incorrect routing and other issues. Support has been somewhat responsive when there have been issues. Could be a good tool if they can iron out the kinks and make it much easier to use.

Customer Support is fairly decent. Feature set is ok.

Lots and lots of bugs. Not very easy to configure or maintain. UI needs a lot of improvement as well.

We use Chili Piper daily. Our SDRs use it to schedule times with a potential customer and our sales Reps. It's been great and its very easy to use.

Ease of use. It allows us to have customers quickly find time in calendars and book meetings.

I wish Chili Piper can have deeper roots into Salesforce, meaning build custom formulas and look at more than one object.

Couldn't reccomend it enough. There's a reason Chili Piper is taking over the market.

This is the only tool on the market that consistently meets our lead routing needs. It's incredibly easy to turn reps on or off, adjust volume, and automate your lead distribution. Their customer support has been unbelievable, always finding time to help us out at any time of day.

The reporting can use improving, but their Salesforce integration makes it easy to build reports in Salesforce.

Solid team, support and functionality!

Advanced features allow for extensive flexibility The management team is excellent

Calendaring is becoming a staple in the engagement platforms (Outreach and Salesloft for example) so it will be interesting to see where CP goes next on the product.

This is one of the only systems that we use that actually works every time. Out of all of our systems, this is my favorite.

I like how it runs in the background, easy to configure, and it doesn't have errors.

It doesn't book demo's for me, someone has to put in the muscle.

Overall experience with Chili Piper is smooth, secure , business growth which is on par. Will suggest to other users also.

I most liked about this software is appointment follow up, with customized calendar notification.

Everything feel good , yes tutorial guide should be there to use it's full feature which is lot of help.

Round robin assignment of meetings to our account executives

Chili Piper is great because you can give your team various levels of access to the tool and then let them start booking meetings for senior salespeople, allowing for automated/AI meeting assignment across a team.

It could be easier to decide when to fire the meeting scheduler OR to embed meeting scheduling options into emails with specific times.

This tool is so easy to use for both individual users and admins. Chili Piper has simple features and is very user-friendly.

There is nothing I would change with the tool, the interface is very simple and easy to use.

• The ability to have SFDC routing on scheduled demos • Having the ability to schedule a demo after a form submission

Still early in terms of product and wish there was an ability to duplicate already existing item.

The great thing about Chili Piper is an ability to route hand raisers (form submits) based on existing ownership in SFDC. This is especially great for our ABM strategies, since it's important the right person, who knows the company deeply, is routed a call request.

I would like it to integrate with some desktop email clients for 1:1 meeting booking, but it's good in gmail.