--- title: "Mariana Tek Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mariana Tek. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mariana Tek is a good fit for you!" source_url: "https://www.softwareadvice.com/ca/calendar-app/mariana-tek-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Fitness Software](https://www.softwareadvice.com/fitness/) / [Mariana Tek](https://www.softwareadvice.com/calendar-app/mariana-tek-profile/) / Mariana Tek Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/calendar-app/mariana-tek-profile/) Reviews [Alternatives](https://www.softwareadvice.com/calendar-app/mariana-tek-profile/alternatives/) # Mariana Tek User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 97 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.1/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 64 reviews (66%) - 4 stars: 17 reviews (18%) - 3 stars: 6 reviews (6%) - 2 stars: 2 reviews (2%) - 1 star: 8 reviews (8%) ### Most mentioned pros - I especially value the backend data and reporting—it gives us real insight into conversion, retention, and overall business performance, which is huge for making informed decisions. - The booking system is clean and intuitive for both staff and clients, and it’s made managing class schedules, memberships, and attendance much more efficient. - It supports a high-end studio environment while giving us the tools we need to operate efficiently and track growth. As we continue to scale, we’re excited about its potential and would love to see continued improvements in flexibility and operational ease. ### Most mentioned cons - One thing that we struggle with is that features are not fully customizable to specific business models - we wish there was more flexibility. - There have also been occasional issues with iPad connectivity when completing agreements, which can slow down operations in the moment. - My only disappointment, which I believe was just fixed, was not being able to make certain fields mandatory when a new member onboards ex. ## Mariana Tek customer reviews Showing reviews 1-25 of 97 (page 1). ### Take a look at what Mariana Tek is offering. - Overall rating: 4/5 - Reviewer: Amy Taylor S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If Mariana Tek was more affordable I would have stayed with the company. I was very happy with the overall experience. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The onboarding team was fantastic. I felt confident using the software and teaching it to my staff. I loved having an APP for my studio without sharing it with my competitors. #### Cons It was expensive. The software was a little complicated on some settings. A few staff members needed extra time and support to use it. #### Reasons for switching to Mariana Tek The Mindbody APP was filled with my competitors' offerings. There were too many large franchises that could offer promos on the APP. Mindybody wanted my business to pay for adds and promos in addition to my months fees. #### Vendor response We're pleased to learn that you enjoyed the onboarding process and felt supported throughout your journey with our software. Thank you, Amy, for sharing your experience with Mariana Tek! Replied November 2024 --- ### Highly Recommend Mariana Tek- From A Long Time User - Overall rating: 5/5 - Reviewer: Erika S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been incredible, The product works really well and there are always improvements and updates being worked on. Response time for support is short when it is needed and there is a lot of detailed reporting. Every person from the team that I have had to interact with is always helpful and kind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly so training my staff on how to use it is so simple and does not create headaches. It provides very details reports on the back end to get a sense of how the business is performing. There are little outages and it runs smoothly for the customers on the front end and back end for us. The app is so amazing and has helped bring brand awareness and loyalty. #### Cons I with there was a feature where you can send a link for private ride sign up. This would alleviate pain points of getting guests registered for private events. #### Reasons for choosing Mariana Tek The functionality of Mariana Tek was far superior to MindBody #### Vendor response Thank you so much for your thoughtful review! We're thrilled to hear that you find our app user-friendly and that it has made training your staff a breeze. It's great to know that the detailed reports are helping you gauge your business performance effectively. We appreciate your feedback regarding the private ride sign-up feature; it's insights like yours that help us improve and enhance our services. We're committed to continuous updates and improvements, and we're glad to hear that our support team has been helpful and responsive. Replied June 2025 --- ### MarianaTek has improved greatly! - Overall rating: 3/5 - Reviewer: Steve Y. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience is way better than MBO, but there are several key parts that need to be fixed. Creating classes is the most important #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great customer user interface. Continued improvement of the product #### Cons Creating an account is a painful experience. Need to be able to push price increases including taxes through better. Communication to 3rd party products needs work. #### Reasons for choosing Mariana Tek Way better client onboarding experience. #### Reasons for switching to Mariana Tek MBO has the worst functionality possible. They never made improvements to the product #### Vendor response At Mariana Tek, we are always working to improve and continuously update our features! We appreciate your feedback on the account creation process and communication with third-party products, as these are areas we're actively enhancing. Thank you, Steve, for sharing your insights! Replied November 2024 --- ### From Mindbody to Mariana - Overall rating: 4/5 - Reviewer: Carly M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been positive. I much prefer MT to Mindbody, but I do wish some of the missing functions could be solved for. Its so much more user friendly than Mindbody but Mindbody provided opportunities for greater automations IMO. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the user friendly nature! It's easy for both my staff and myself to utilize. I like how easy it is to manage memberships as well. #### Cons I don't like some of the functionality. I wish mass texting was available for announcements. I think its lacking in class package reminders, automations, and in the sometimes clunky nature of xplor connection. #### Reasons for choosing Mariana Tek Mindbody is outdated to say the least!! It is clunky and old. #### Vendor response Thank you for your feedback! We're glad you find Mariana Tek user-friendly and easy to manage. We appreciate your suggestions - your input helps us improve. Thanks again!  Replied September 2025 --- ### Mariana Tek is the BEST fitness studio platform in the market! - Overall rating: 5/5 - Reviewer: Marisol G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with Mariana Tek has been fantastic. It has helped us grow and manage our studio more efficiently, allowing us to focus on delivering an exceptional client experience. The platform continues to evolve, and we appreciate the team's commitment to improving and supporting their partners. I would rate Mariana Tek highly for its intuitive design, reliability, and seamless integration with our studio operations. It has significantly improved our booking experience and backend management, making it an essential tool for our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mariana Tek’s user-friendly interface and automation features make it easy for both our team and clients to navigate. The reporting and analytics tools provide valuable insights, and the integration with other platforms helps streamline our workflow. Plus, the customer support team is always responsive and helpful. #### Cons While the platform is robust, there are occasional customization options could be expanded to better fit unique studio needs like creating tags, adding multiple items into a membership/ product offerings, and additional gamification options. #### Reasons for switching to Mariana Tek Mindbody is not user friendly and lacked modernity #### Vendor response Thank you for such a detailed and positive review! We’re thrilled to hear how Mariana Tek has helped streamline your operations and enhance both client and team experiences. It’s great to know the platform has been an essential tool for your studio’s growth and success. Replied April 2025 --- ### 100% Recommended | Premium Fitness Management Software - Overall rating: 5/5 - Reviewer: Connor B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall smooth, easy on-boarding, good customer service, consistently good user experience front and back end. Overall Great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Front-end ease of use for our customers. Just such a smooth customer experience compared to other big providers like Mindbody. #### Cons I'd love a membership details data pull by day ability. #### Reasons for choosing Mariana Tek Front-end user experience was so easy, clean. #### Vendor response Thank you so much for this incredible review! We’re thrilled to hear that you’ve had such a smooth experience with Mariana Tek, from onboarding to front-end usability for your customers—it’s everything we strive for. Knowing we’ve stood out compared to other platforms and helped simplify your studio’s operations means the world to us. We also appreciate your feedback on adding a membership details data pull by day—that’s exactly the kind of insight that helps us continue to grow and improve. We’re so grateful to have you as part of the MT community and for your recommendation. Here’s to continued success together! Replied March 2025 --- ### A Must-Have for Studios - Overall rating: 5/5 - Reviewer: Izzy C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mariana Tek makes running our studio so much easier! The system is smooth, easy to use, and the support team is always there when we need them. Highly recommend! #### Cons So far, we have not experienced any significant drawbacks. The platform has been reliable and met our expectations. #### Vendor response Thank you for the recommendation! We’re so glad to hear that Mariana Tek has made running your studio easier and that the platform has been smooth and reliable for your team. Our support team will be happy to hear your feedback as well. We appreciate you being part of the Mariana Tek community! Replied March 2026 --- ### An awesome platform - Overall rating: 5/5 - Reviewer: ashley A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Mariana Tek has been great! I would recommend it to a friend with a gym for sure! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I really enjoy and often share with others how user friendly it is. It’s feels like I’m just navigating around my iPhone easily. #### Cons The thing I like least abo it Mariana Tek is Brandbot. It’s the opposite of user friendly and intuitive. #### Vendor response Thank you for the review! We're thrilled you find Mariana Tek user-friendly and easy to navigate. We appreciate your feedback about and will work towards making improvements! Replied September 2025 --- ### Smooth sailing! - Overall rating: 5/5 - Reviewer: Ashton S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the AI chat tool within Xplor - it makes working within the program smoother! Booking is also very easy for clients and for instructors and stuff to modify on the go. The app is really helpful! #### Cons Some of the features within Xplor aren’t the easiest to use, and the email design is limited. Sometimes when check-in occurs on a mobile device, the app reloads and wipes the checked in clients, so they are marked incorrectly. #### Vendor response Thank you for sharing your review! We're happy you enjoy the AI chat tool and the ease of booking in Mariana Tek. We appreciate your feedback on feature usability and email design - your insights help us improve the experience! Replied September 2025 --- ### The Best Yet! - Overall rating: 5/5 - Reviewer: Emily M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mariana Tek was so easy to use and excellent customer service. The support we get from the team is outstanding. #### Cons there is nothing really that I can think about that we do not like about the program it has all really all we need. #### Vendor response We’re thrilled to hear that Mariana Tek has been easy to use and that our support team has made a positive impact. Providing outstanding service is a top priority for us, and feedback like this means a lot to our team. We appreciate you being part of the Mariana Tek community! Replied March 2026 --- ### DO NOT SWITCH FROM MINDBODY - Overall rating: 2/5 - Reviewer: Ashton V. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I wish we never did it- I have talked to many studio owners that feel the same way. This is just an undeveloped software that over promises-- EVERYTHING IS MORE DIFFICULT ON THIS SOFTWARE- my daily nightmare #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The only good feature about this software is the customer app #### Cons 1. First of all- its a bate and switch- over promise under deliver 2. Make you pay thousands to have this software set up 3. No waiver capability without brandbot 4. No easy check in app-- you have to get clients to type out their whole email 5. No business app 6. Auto Emails not customizable without you knowing HTML coding 7. No customer service- you have to email anytime there is a problem and there are tons 8. You have to pay another monthly fee to mandrel 9. Your app fee is separate apple vs android 10. No way to get reports auto emailed 11. Classpass, gympass have to get people to "convert" - doesn't automatically just integrate 12. All emails come in unsubscribed when you convert from mind body which is a total nightmare 13. Sales reports are terribly hard to read 14. No contract feature for memberships 15. Only works on chrome- not mobile friendly 16. Intro offers have a bizarre set up which also make it to where it can be bought more than once 17. No livestream or VOD feature built in- have to pay for another service 18. Does not sync with Shopify #### Reasons for switching to Mariana Tek I thought it would be better as so many studios have made the switch, only to realize, people make the switch and feel stuck- wish I would of listened to other owners who told me not too --- ### Shouldn't have left ZingFit for MTek. - Overall rating: 2/5 - Reviewer: Melissa L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered This software will not save you time. If your business needs spot scheduling, stick with ZINGFIT. My biggest regret of 2022 was migrating to MTek from Zingfit. The grass is NOT greener at Mtek. They've told me they get this feedback from other clients. I don't know how they aren't all hands on deck fixing the issues! #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Basically the only thing that's helpful is the mobile app for clients. Also, that MTek automatically charges no-show fees where Zingfit didn't. We doubled our no show fee revenue which is important with the way our unlimited memberships work. #### Cons MTek doesn't seem to know who their clients are or what they need. I wish the leadership team and engineers would come to my studio and check in a full class in under 15 minutes. IT WONT HAPPEN! The pages spin and spin (and DONT try to refresh the system - oh god - you'll never get back). Quickly charging for rentals or water is NOT quick at all - there's about 5 pages of point of sale pages to jump through and you'll likely get stuck on pages that wont load. You cannot swipe cards - you have to MANUALLY enter them. The software doesn't integrate for sh*t with Classpass. The HORRIBLE ClassPass integration is a much bigger burden than I thought it would be - just this alone would've been a dealbreaker to switch from ZingFit. You cant edit or correct class packages (for example, you accidentally no-show someone and it takes their class credit, you can't just reverse it back to enrolled... you have add a complimentary credit and rebook them and now the client shows a false no-show on their account. The UX is just dumb... I can't even see my full class map on the screen, I have to scroll within boxes. The reporting is also not intuitive - they now have a separate system you can go to for more reporting. The software is not mobile friendly AT ALL - good luck trying to manage the software on your phone - you'll want to throw your device through a window. #### Reasons for switching to Mariana Tek Zingfit was great except when the parent company purchased Mariana Tek, it started having problems. The card reader stopped working which was extremely frustrating. Pages were slow to load and failed a lot. Haha - these are all MTek problems. Zingfit started to get "upgrades" (probably done by the engineers at MTek who don't understand who their clients are) and then things started going wrong for us with Zingfit. Not having used MTek yet and being heavily sold that MTek would resolve ALL my frustrations, I switched and have regretted that decision since. MTek is a HORRIBLE, GLITCHY software. #### Vendor response Hi Melissa, thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We would love to help you directly with some of these concerns. You can contact us at support@marianatek.com. We look forward to hearing from you! Replied September 2024 --- ### Scheduling Simplified! - Overall rating: 5/5 - Reviewer: Jenna L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After the initial (and short) learning curve, I have been extremely satisfied with my experience. Even if I ran into an issue, the incredible customer support were readily available to help and find a solution quickly. I would recommend this product to any fitness studio. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After switching from a competitor, I can say Mariana Tek is much more user friendly. It is easy to learn, to use, and to implement. For client management, it has incredible features to help with retention. The reports you can pull are thorough and easily customizable (many different options too). My favorite part is the scheduling - adding classes, updating classes, the calendar view. All of it is simpler than competitors and "cleaner". #### Cons One of the things that is a downfall in Mariana Tek is the inability to split a sale. That was the biggest weak spot I found. But overall, I have been happy with everything else. #### Reasons for switching to Mariana Tek It was a corporate decision that impacted all franchises, but I believe it had to do with making sure we were up to date in the industry. #### Vendor response Jenna, thank you so much for sharing your thoughts with us! We're thrilled to hear you love our scheduling features and that you're satisfied with your experience. Thanks for taking the time to share your feedback, we know you're busy and really appreciate it! Replied September 2024 --- ### Turning ZingFit Better - Overall rating: 4/5 - Reviewer: Maira I. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HAving everything in one plataform was great, brand bot, spot picking and all that was amazing, the app is perfect. Im really happy so far and anxious waiting for the improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I find great that the client uses the system in our website, the group class features are simples to use, the set up also is really easy. #### Cons The appointment feature is way behind of competitors, as you cant have multiple rates per instructors, you cant schedule availability and instructors cant see only their appointment schedule. Other issue with the platform is that is very locked in 2 areas: 1. you should allow the admins to book clients unpaid. 2. the membership option is somewhat flexible, if you are not using the unlimited option, clients can not book pass they expiration date. MindBody had an option that would allow clients to be booked unpaid under the membership and once the membership kicked in the system would automatically clear the unpaid classes, this was valid for membership only. 3. We are in Canada and the debit payment option is not available, that's a bummer! #### Reasons for choosing Mariana Tek Had a better experience as a user and you guys are more consolidated on the Canadian market #### Reasons for switching to Mariana Tek Mindbody is getting to big and the system is a Frankenstein. They buy companies and try to integrate with their system and the integrations are usually a mess. Secondly the fact that they are now pushing for the use of their app and promoting other studios to our clients and taking money from sold packages advertise on their platform on top of their monthly fee....is a bit of a rip off. The mindBody app does not integrate with the online studio platform fully, so if a client updates their CC on the mB app this would never reflect on the online studio plataform --- ### ABSOLUTELY LOVE MARIANA TEK! (been a user of Zingfit and Mindbody for 7 years in the past) - Overall rating: 5/5 - Reviewer: Dane D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Everything has been easy peasy. And their customer service has been OVER THE TOP, before and through COVID. Especially [SENSITIVE CONTENT HIDDEN] ! THANKKK YOU! Everyone else has also been amazing, huge shout out to [SENSITIVE CONTENT HIDDEN] you guys are THE BEST and we could not be happier. I am a customer for LIFE, and have referred all of my friends who own or operate boutique fitness studios and will continue to be a raving fan. Mariana Tek is not simply "our preferred vendor of choice," they are our FAMILY and we do not know what we would do without them =) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EVERYTHING. Literally. The aesthetic right from the start allows you brand to have an IMPACT. It is sleek, modern, clean, and easy to navigate. Not only does it look great, but it is easy to use as well, and offers a ton of extra features and reports that I did not have with other platforms. And then the obvious customer service that comes with everything. ANDDD it is more affordable than the other options. #### Cons I will let you know when I have something... So far, not a single thing. #### Reasons for choosing Mariana Tek Customer service. Price. Support. Education and training. Aesthetic. Usability. Simple to use yet has every little feature to customize all of your needs. --- ### Great, simple software with a very few cons - Overall rating: 5/5 - Reviewer: Arkadiusz C. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered Great experience overall #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Simplicity and ease of use for both backend and frontend users. Zingfit integrates with Facebook pixel, google analytics and google tag manager which is quite unique in the fitness software world and support professional marketing. #### Cons Onboarding/training, help file and customer service could be improved (maybe live chat and more up to date help file) #### Reasons for choosing Mariana Tek Price to quality ratio plus how closely it was matching our business model #### Reasons for switching to Mariana Tek Mindbody became too expensive and full of bugs. Also, it was lacking features essential for our business --- ### Zingfit loyal! - Overall rating: 5/5 - Reviewer: Jessica M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been a very happy Zingift user the past 2 years. Their customer service is outstanding and overall their software is extremely reliable and seamless. They're about to integrate with a new parter that I'm thrilled about — it's been one of my only complaints about missing pieces for them. Excited for that feature launch! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that the Spot Scheduling feature is automatically included. I love that everything appears to be hosted on MY site (opposed to how Mindbody brings users to another page with all Mindbody clients). I absolutely love their customer support team well. I know they got my back! #### Cons I wish the back-end was a bit better visually...it's almost too simple. Could invest in some UI design work to make some areas more intuitive. #### Reasons for choosing Mariana Tek Spot Scheduling tool, cost, & customer support --- ### Love Mariana Tek! - Overall rating: 5/5 - Reviewer: Nick S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Mariana Tek has been a great platform for managing our robust class schedule and client base! Couldn't advocate for it any more! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The user-friendly experience makes it easy for new employees to learn! #### Cons There is still opportunity for some more advanced reporting and admin adjustment of credits. #### Vendor response Thank you so much for sharing your experience! We're so glad to hear that Mariana Tek has been helpful for managing your class schedule and client base. We appreciate your feedback on reporting and credits—your insights help us continue to improve! Replied March 2025 --- ### Best Fitness Software Out There! - Overall rating: 5/5 - Reviewer: Maggie M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It’s been very positive! The entire system is very easy to use and the layout is clear and concise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sales reports system, easy to view scheduling, and POS system #### Cons Mobile app sometimes crashes or needs to be restarted to reflect changes #### Vendor response Thank you for your review! We’re glad to hear you’re enjoying the ease of use and clear layout of the system. We appreciate your feedback and are always working to improve! Replied April 2025 --- ### MT is 10/10! - Overall rating: 5/5 - Reviewer: Lem H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been using Mariana Tek since 2018 and it continues to get better with time! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Mariana Tek is easy to navigate. If there's ever an issue, customer service is always quick to help. #### Cons After the recent updates, I currently don't have any cons. #### Vendor response Thank you so much, Lem! It's great to know that you find our platform easy to navigate and that our customer service is always quick to help. We appreciate your support since 2018 and are glad you're enjoying the improvements! Replied November 2024 --- ### DO NOT SWITCH. Not worth it. TERRIBLE experience. - Overall rating: 1/5 - Reviewer: Shelby L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, its been terrible. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. Honestly there has been nothing good about switching to this member management system. I genuinely can not give one positive quality. #### Cons Costumer support, never easy to get immediate help with anything. reliability of software is awful it glitches all of the time. Not flexibility to adjust booking and check in windows past the start time of a class.scheduling session is atrociously inefficient and eats up so much employee time. #### Vendor response Thank you for taking the time to share your experience. We appreciate you sharing your feedback. A member of our Customer Success team will be reaching out so we can learn more and improve your experience moving forward. Replied November 2023 --- ### Excellent Product - Overall rating: 5/5 - Reviewer: Nicole G. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes my life so much easier. Has everything I need and they are always improving and adding new additions #### Cons Would like a bi weekly schedule option when creating classes as well would be great to insert holidays into the schedule so clients know the reason no a day of no classes. Example - Christmas, New Years etc... #### Reasons for choosing Mariana Tek I love the overall look and function of the product #### Reasons for switching to Mariana Tek Had a ton of issues with the program #### Vendor response Thank you for your 5-star review, Nicole! We really appreciate your feedback. Replied September 2024 --- ### Stay away from Zingfit!!!! - Overall rating: 1/5 - Reviewer: Flavia D. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I am still using this platform, I am the owner of a renowned yoga studio in Dubai. I payed a lot of money for not having the branded app as well the system crashed so many times. Yesterday the communicated that they are hiring the price with no choice to choose. They are not advertising they price because they will impose packages!!!! It is absolutely the worst ever system in the market #### Cons Online booking ( but they don’t give possibility to receive notification about the cancellation ) --- ### Love Love Love - Overall rating: 5/5 - Reviewer: Marisella V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Booking is seamless and very professional. Customer service is great too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I just love this company. They were the first to offer high end booking services for boutique fitness. I initially used another company that was less expensive when i opened my studio. After one year I switched to zingfit. In the end I ended up wasting money because I did not use zingfit from the beginning. As a business owner, I recommend zingfit to all my colleagues. #### Cons I wish they offered more non essential booking options to enhance the customer service experience on the studio end by offering more notifications for desk staff, not the software end. --- ### Fitness Management Software - Overall rating: 5/5 - Reviewer: Jessica L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. much better with iFrames! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Software very easy to use, especially with the introduction of the iFrame implementation and self-services modules like book a bike. The support team has been especially wonderful during COVID and have made me a lifer because of it! #### Cons Reporting could be enhanced, it's currently very limited. I'd like to be able to design reports on the fly #### Reasons for choosing Mariana Tek MindBody has acquired a bunch of software with really bad integrations and is a total cluster. Not a fan ## More reviews [Next reviews](https://www.softwareadvice.com/calendar-app/mariana-tek-profile/reviews/?page=2) --- Mariana Tek Reviews, Pros and Cons - 2026 Software Advice