PanTerra Networks
About PanTerra Networks
Awards and Recognition
PanTerra Networks Pricing
Multiple licensing options based on individual employees needs (ie you can have a group of employees with basic/cheapest licenses, and separate groups with more features based on their needs)
Starting price:
$24.95 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for PanTerra Networks
1 - 5 of 20 Reviews
Pamela
Verified reviewer
Outsourcing/Offshoring, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great Features and Good Customer Service
Overall, I have had a good experience with Pantera Networks. They have a good team of people.
PROSPanterra offers a great price for the cost of the seats, and there are several seat options. In addition, there are many features that come with the service. I have been a customer for almost 15 years. Other companies have approached me, but no one has been able to offer more.
CONSThere is not a lot of communication with customers to update us on new features. There are emails about maintenance updates, but that's mainly it.
Carlos
Financial Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2016
Great product, great customer support, I am a satisfied customer.
Our last VoIP providers (not appropriate to name then here) were not very satisfactory. We had constant issues. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra. And I didn't want to switch until their salesman gave me pricing details and asked me to visit their website and watch the product video. After going through the product details and watching the video, I was convinced that this is the product I want! I have an 11 member team, and we need to IM regularly. The best thing I like about Panterra's Cloud UC is the cloud storage option. I can run my business from anywhere and from any device; mobile or computer (I don't own a tablet but I am sure their services work seamlessly on tablets too). Built in analytics is another rare feature. This service is highly recommended especially if you like single-solutions. Cloud UC offers 6-in-1 services and it easily integrates with software like Outlook and Office. I like it very much because I don't want eight software running on my computer at a time; I like to keep everything compiled into one solution and that's were Panterra's software came to my aid.
PROSCloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.
CONSThey do not have the best of interfaces, at least I am not crazy about it. Minor issue but should be pointed out nevertheless.
Anonymous
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed June 2018
Clunky, outdated, lacking features. There are better means of communication for sure.
I guess the only reason we still use it is the operator switch board. We're able to see if someone is available or not, and then send those calls to and fro.
PROSThere isn't a whole lot that I like at all. I like that I'm able to still select the old interface when I log in. Nothing else really.
CONSIt's hard to use. Settings are confusing, sometimes nothing happens when you configure them (no changes occur after saving). I don't always see/hear/notice my messages when someone is sending me messages. The app is extremely old as well.
Saad
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2017
Satisfied and would highly recommend it
We are an IT company in business for more than 16 years. We have used VOiP services before; coupled with various project management tools. We provide network support as well as digital solutions to SMEs. 2 years ago, we switched to Panterra's unified communications and we now don't use anything other than their services.
PROSPanterra have helped us cut down our costs dramatically.
CONSTech support and helpline are a bit slow to respond. Sometimes you have to wait 15-20 minutes on the call.
Vendor Response
Thank You for your review. I am not sure when you ran into delays with our support team. I wanted to let you know that we have increased our customer support team staff, to insure that we offer a 30 second response time to our customers. Not only do you have the ability to call into support 24/7/365 but we also offer IM and Email as additional avenues to reach our award winning support team. Thanks again for the positive review.
Replied January 2017
Nuur
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2016
Finally changed my VoIP providers and I am very happy.
Our last VoIP providers (not appropriate to name then here) were not very satisfactory. We had constant issues. Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra. And I didn't want to switch until their salesman gave me pricing details and asked me to visit their website and watch the product video. After going through the product details and watching the video, I was convinced that this is the product I want! I have an 11 member team, and we need to IM regularly. The best thing I like about Panterra's Cloud UC is the cloud storage option. I can run my business from anywhere and from any device; mobile or computer (I don't own a tablet but I am sure their services work seamlessly on tablets too). Built in analytics is another rare feature.
PROSCloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.
CONSThey do not have the best of interfaces, at least I am not crazy about it. Minor issue but should be pointed out nevertheless.