XCALLY

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Ratings & Reviews

Overall Rating

4.57 / 5 (571)

4.83 / 5 (77)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

5.0 / 5

Last Reviewed

May 26, 2020

May 4, 2020

Pros/Cons

  • Pros

  • This software is easy to use and is very handy. It makes it so much easier for the work field I am in.

  • The setup was a breeze and adding new agents and numbers takes almost no time at all. Call recording and quality is fantastic.

  • Cons

  • There are definitely instances of hardship where if you do not have super great internet, the call can be cloudy and wheels will spin (user error) otherwise the product is fantastic!

  • the desktop app sometimes take long to open, but not all the time, it is very rare to happen.

  • Pros

  • Easy to use, well supported, new capabilities. Configurations are intuitive and the product is versatile

  • Very easy to integrate with existing systems and use aswell

  • Cons

  • Because of its fast growing there are updates very often, some of them have some bugs which must be corrected on later versions.

  • There are not many cons that I mention in this review. However, I need more friendly interface of this system.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

10 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots